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“Pleasant, Safe, Comfy”

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Holiday Inn Express Hotel & Suites Henderson-Traffic Star
Ranked #2 of 5 Hotels in Henderson
Honolulu, Hawaii
Level 5 Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Pleasant, Safe, Comfy”
Reviewed 16 March 2012

Pulled in to town exhausted. This looked like the nicest place to stay, so I booked a room for the night. I liked it so much, I stayed for a second night. The staff are very friendly and helpful. The room was clean. The bed was oh so comfortable! Even the pillows lived up to my expectations (not normally a fan of hotel pillows.) The hot tub felt wonderful at night. Breakfast in the morning was simple, but nice to have. There were eggs, sausage, and french toast available both mornings, along with fruit, cereals, muffins, and juice. I was fortunate enough to get a room on the top floor, looking out on a beautiful forest. Thoroughly enjoyed the stay and the hospitality.

Room Tip: Try a room on the top level looking out at the trees; it's a nice view.
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  • Stayed March 2012, travelled with family
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Helpful?
Thank excitedforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 17 March 2012
Thank you for taking the time to let us know you had a great stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We look forward to having you again when in this area.
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103 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Palestine, Texas
1 review
Reviewed 11 February 2012

I have been in your hotel since late October and have had a very time staying here and have no complaints at all during my long stay. I also appreciate the help I have recieved from your hostess named Dyanna. She has gone above and beyond what is expected of her per her job duties and is a very friendly face at 6 A.M. . Also i would like to say that i appreciate Mrs. Pat and her friendly "HELLO" every morning during breakfast. She does an incredable job and the smile on her face as well as Dyanna's, tells me that to them... every day is a Friday! Thank you and keep up the good work!

Charles O'Neal

  • Stayed February 2012, travelled on business
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Helpful?
Thank Bizzlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 20 February 2012
Thank you for choosing Holiday Inn Express and Suites of Henderson and taking the time to let us know about your stay with us. I am very pleased to hear that Dyanna and Pam went above and beyond the expected to make your stay a pleasant experience. Thanks again for the review and we hope to see you again.
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1 review
Reviewed 1 February 2012

Stayed here every week while working in Henderson TX from June 2011 to November of 2011. Rooms were always very clean, the staff was always courteous. I give it an A+.

  • Stayed June 2011
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Helpful?
Thank landman05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 8 February 2012
We really thank you for the great comments , We really try our best to meet our guests expectations , Look forward to seeing you back in Henderson.. Thank you for taking your time and posting a review
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Orlando, Florida
1 review
Reviewed 25 January 2012

I tried this hotel after having a average stay at another Henderson property and I have to say this was an even worse experience. The internet service comes and goes and when it does work it is slow. If your like me and planned on having a data card that uses your cellphone company (AT&T) don't waste your time! This hotel when inside gets little to no service. Staff could not help with internet and seemed to not have a clue about the issue, but my business partner told me the next morning he called down with the same problem. I can say the breakfast as well as Pam the lady taking care of breakfast was nice kept it clean and stocked. Slept ok, but over priced for not being able to do anything for my company.

  • Stayed January 2012, travelled on business
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Helpful?
Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 20 February 2012
Thank you for taking the time to write a review regarding your recent stay. We apologize that you were unable to connect through your AT&T provider. We do have two different wireless providers and are looking into increasing our bandwidth to provide and even faster internet service for our guest. We hope you will give us another opportunity to make your next visit to Henderson an enjoyable and productive stay.
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Katy, Texas
1 review
Reviewed 19 December 2011

I have been traveling to Henderson for several years now and this is the nicest hotel in the area. Its very comfortable and clean...the staff is very helpful and friendly and will do anything to help you with your stay. I will definately be back!!

Room Tip: Rooms on the top floor give the best reception for AT&T customers :)
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  • Stayed November 2011, travelled on business
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Helpful?
Thank John0163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 20 February 2012
Thank you for taking the time to write a review regarding your recent stay. We strive to exceed our guest expectations of a clean comfortable room and great customer service. We look forward to seeing you during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kenner, Louisiana
2 reviews
Reviewed 30 November 2011

Holiday Inn Express is an Emaculate Hotel The Guest Srvice Is amazing and The staff is off the charts. I will Definately Sta with you guys again and again. If you stop at the Hotel see April she will definately make you smile, Great Personality. Steve the Owner is an extreamely nice man, And like I said would definately stay with you again when in the area. Cell phone service not the best, but they give free Long Distance, so we are still able to get in contact with our loved ones. Thank you Holiday Inn and STaff for the great stay and warm welcome....

Room Tip: Ask for the Jacuzzi Suite. Its awesome....
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  • Stayed October 2011, travelled as a couple
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Helpful?
Thank G B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Owner at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 20 February 2012
Thank you for taking the time to let us know you had a great stay with us. We strive to provide a clean and comfortable place for our guest to stay and to provide exceptional customer service with all of our guest needs. We look forward to having you again when in this area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
1 review
Reviewed 30 August 2011

Very comfortable, delicious food, staff extremely helpful. We were part of a large group and the hotel extended extra courtesies to us. The rooms are well furnished and the beds are good. Book reservations early as they are often busy on weekends.

  • Stayed June 2011, travelled with friends
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Helpful?
Thank Nora B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjay1000, Manager at Holiday Inn Express Hotel & Suites Henderson-Traffic Star, responded to this review, 20 February 2012
We appreciate you taking time from your schedule to let us know about your stay with us. We are always happy to provide a consistantly clean, comfortable and courteous place for our guest to stay. We hope to see you again on your next visit to Henderson.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Henderson-Traffic Star

Property: Holiday Inn Express Hotel & Suites Henderson-Traffic Star
Address: 300 Kilgore Dr, Henderson, TX 75652-5216
Phone Number:
Region: United States > Texas > Henderson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Henderson
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Henderson-Traffic Star 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express Hotel & Suites-Henderson-Traffic Star. We are excited to be your premier hotel while staying in Henderson. Enjoy all the comforts of home in this newly built Holiday Inn Express Hotel & Suites. Stay Smart with our Simply Smart hot breakfast located near the front desk and offers convenient hours to accommodate our early birds. Located off US 259 in the heart of the crossroads of Henderson and convenient to business locations such as International Paper, Rusk County Youth Expo Center, Mansfield Plumbing Products, Wilkerson Trailer Sales, Blankenship Marine, Capco Fabricators, Panel Truss Texas and Sandlers Bar-B-Que Sales. All of these business s are located within 3 miles of the hotel. If you have some extra time or if you are coming in on a more leisurely visit, stop by Lake Forest Park, Depot Museum, Howard Dickinson House, Oak Hill Raceway, PRCA Dodge Series Rodeo, Jordan s Plant Farm or visit the downtown historic area with eclectic shopping. Stay Smart while staying in Henderson and find things like hot breakfast, free high-speed Internet, free local phone calls, and Simply Smart plush bedding a standard of excellence and value. We look forward to offering you our Stay Real service culture where our guests comes first! ... more   less 
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Holiday Inn Express Hotel And Suites Henderson-Traffic Star

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