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“Fantastic venue”

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Stanbrook Abbey Hotel
Ranked #1 of 1 Hotels in Callow End
Certificate of Excellence
Reviewed 1 December 2013 via mobile

Great Venue for a wedding which was our experience. We didn't stay over sadly. Food was excellent' service a little patchy in places' serving staff who were mostly youngsters need a little more training. Staff had walkie talkies which would have benefited from having ear pieces instead of blaring out to all and sundry. I asked for a coffee on a very cold afternoon only to be told "we don't do hot drinks" I asked again in the evening' no joy' how hard can it be?. The drinks were very very expensive' £6.50 for a small glass of wine' a tad greedy I think. Overall it is a nice place but needs a bit of thought!

Stayed: December 2013, travelled with friends
Thank freightmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie N, General Manager at Stanbrook Abbey Hotel, responded to this reviewResponded 14 December 2013

Dear Freightmate,

Thank you for taking the time to share your thoughts and positive review following from your recent visit to Stanbrook Abbey.

Ive passed your positive comments about the food onto our Chef and your observations about service onto our Events and Banqueting Manager. Since your review we now have hot drinks available from all of our bar areas. We have also provided our staff with earpieces for radios.

As I am unaware of which wine you were served I can but advise that it is either of a medium size or if it is small as you indicate, was one of our better wines hence the differential in price. We do periodically benchmark our pricing and can advise that it is in in line with comparable venues.

I do hope that you will take the time to visit us again soon and see the wonderful but sympathetic changes to the Abbey as we go through our next phase of refurbishment.

Kind Regards

Jamie Nevin
General Manager Stanbrook Abbey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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927 - 933 of 959 reviews

Reviewed 21 November 2013

We recently booked the Abbey for our 60th Birthday lunch. The Abbey is impressive architecturally and so was the service and the food. We started in the Piano Lounge and then moved to the Bistro for lunch which was close to perfect. Perhaps the most impressive aspect though was the affection and commitment shown by the staff to the Abbey. Wonderful and thank you.

  • Stayed: November 2013, travelled with friends
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Thank Well_travelled186423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

I had afternoon tea and a tour of the Abbey with 3 friends today. The food was perfect, so tasty and beautifully presented. Our waitress was lovely, attentive and friendly. The tour was very informative and enjoyable. We all live nearby but had no idea what was behind the high walls or about the history of the Abbey.
A wonderful afternoon would thoroughly recommend it. Thank you

  • Stayed: November 2013, travelled with friends
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2  Thank Hilary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

Attended a wedding at the weekend and the whole event was absolutely wonderful. The weather forecast was for rain but the sun came out and allowed for some beautiful photos to be taken in the well kept gardens. Having said that the whole event could have taken place indoors, no problem. The abbey is style personified, a fantastic day made all the better by the beautiful surroundings. Would love to spend a day exploring this superb building and grounds. The food and service were first class. Am looking for another excuse to be able to attend the abbey - I hear they do afternoon tea.

The whole day was enhanced by the beautiful surroundings and first class facilities. The architecture and history of the building lent itself to some breathtaking photographs.

Stayed: October 2013, travelled with friends
Thank purplenicnoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

Just been to a theme night at Stanbrook abbey, Sister Act party, What a fantastic evening, staff are very entertaining, polite and very professional, the group where very hardworking and very entertaining, the food was first class, the ladies dressed in Habits made the night, well in fact all the ladies made the night, they entertained all the guests with their enthusiastic performances on the dance floor.
This is going too be the best venue in the area, no doubt, just needs a bit more marketing for people to know about it, it's our secret for now!
Well done Will, a star in the making?

  • Stayed: October 2013, travelled with friends
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Thank ianhatesidiots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

We did not stay here. We had my daughters Hen Party here. It was a fantastic venue, situated in lovely grounds.
Staff where friendly, efficient and very helpful. The afternoon tea with Pimms was superb

  • Stayed: October 2013
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    • Cleanliness
Thank RonSaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

Stanbrook Abbey is simply a gem. With immense investment the recently dissolved abbey has become one of THE event venues within the county of Worcestershire. The attention to detail in respect of furnishings is to behold. The food and ambience are quite wonderful.

Stayed: September 2013, travelled on business
1  Thank Granville O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stanbrook Abbey Hotel

Address: Jennet Tree Lane, Callow End, Powick WR2 4TY, England
Region: United Kingdom > England > Worcestershire > Malvern Hills > Powick > Callow End
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Callow End
Price Range: £81 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stanbrook Abbey Hotel 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
Nestled beneath the green ridge of the Malvern Hills in Worcestershire, Stanbrook Abbey is a beautifully restored former monastery. It has been lovingly refurbished to create a stunning and striking architectural masterpiece boasting 52 luxurious bedroom suites in the main building (completed 2014) and a further five bedroom suites in Bride's Manor. The Grade II listed Pugin abbey, from which the hotel takes its name, is an ideal luxury wedding and events venue in Worcestershire. ... more   less 
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