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“Great Resort !”

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Horseshoe Bay Resort
Ranked #1 of 1 Hotels in Horseshoe Bay
Certificate of Excellence
Massachusetts
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Resort !”
Reviewed 29 April 2014

I recently had the pleasure of staying at the Horseshoe Bay Resort for 4 days and very much enjoyed the stay. I was part of a 6 man group from all over the country who converged on Horseshoe Bay for our annual Golf outing.
Our Golf experience was excellent with challenging and fun courses. The overall atmosphere at the resort and the Golf courses was very relaxing with a strong emphasis on customer service. While at the resort I had a business situation arise that required extensive coordination with their front desk. Amir Velazquez handled this coordination in an exemplary and first class manner that was most appreciated. He is a credit to your organization and a true gentleman. Please pass on my comments to Amir and thank him on my behalf.
Thank you for a nice stay and a great golf experience.

Michael J. O'Brien
West Falmouth, MA

  • Stayed April 2014, travelled with friends
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Helpful?
Thank Clancy_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 12 May 2014
Dear Mr. O'Brien,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear you enjoyed your stay and that our Robert Trent Jones, Sr. Championship golf courses met your expectations. Our staff is always going above and beyond for our guests so I will be sure to pass on your kind remarks to Amir. Our focus is on providing top notch service in a comfortable environment so our guests can connect with the moments that matter.

We hope to welcome you back to the Resort soon.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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785 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
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English first
Los Angeles, California
Level 6 Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 April 2014

Horseshoe Bay Resort is less than an hour from Austin, Texas, and a beautiful drive at that. We counted over 100 deer during our evening drive on the way there, and saw a fox and other wildlife during the daylight hours. There are multiple swimming pools and fun in the "Kid Zone." The golf course is beautiful. The service was excellent from the front desk to housekeeping. Rooms were basic but very comfortable. Very pleased by the entire experience!

  • Stayed April 2014, travelled with family
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Helpful?
1 Thank RiTips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 12 May 2014
Dear RiTips,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear that you enjoyed many of the great features the Resort has to offer during your stay. Our focus is always on delivering top notch service in a comfortable, relaxing environment so you can make the connections that matter most. Whether that's a round of golf on one of our Robert Trent Jones, Sr. courses or playing arcade games in the Whitewater Activity Center, we strive to offer activities for families to enjoy together. Thank you for visiting and we hope to welcome you back to the resort soon.

Warm regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 21 April 2014

We stayed Easter weekend for Balloons Over Horseshoe Bay Resort. Not only were there many things to do at the Balloon festival (which was fabulous), the resort also had a lot of family activities planned for the Easter weekend. The rooms were great and the grounds were beautiful. The staff was very helpful and professional. There is always transportation available to take you anywhere you want to go in the resort area. Horseshoe Bay Resort is definitely one of my favorite places to stay.

  • Stayed April 2014, travelled with family
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Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 12 May 2014
Dear Linda M,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear that you visited the Resort on such a special weekend and more importantly, that you enjoyed your stay with us. Balloons over Horseshoe Bay Resort is our siganture event that continues to grow and offer more and more fun activities for families. We hope to welcome you back to the resort again soon and definitely for next year's Balloons over Horseshoe Bay Resort!

Warm regards,

Mark Jeffrey
General Manager
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Hendersonville, North Carolina
Level 5 Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 April 2014

We stayed 3 nights at the Horseshoe Bay Resort near Marble Falls and had a great experience. The property is a former Marriott with beautifully appointed rooms and gorgeous public areas. The resort has a beautiful pool area, amazing tennis and golf facilities and an astounding garden complex. Exotic birds, giant land tortoises and koi ponds teeming with turtles and fish. A walk along The Palm Path is a great way to unwind. the resort fee included an hour of free bike rental and a free drink at the Yacht Clun on Lake LBJ. We had a nice dinner at the Lantana Restaurant and our tour members all enjoyed the beautiful breakfast buffet. My favorite part was walking around the WhiteWater 18 hole golf putting course which was just spectacular. If you are a golfer, then this is the resort for you! I believe they have 72 holes of regular golf as well. We will be using this property again whenever we travel to the Hill Country. It is an easy and scenic drive from Fredericksburg, Austin, San Antonio and Waco. A perfect location geographically. Thank you to Amberlee and the nice front desk staff and bellman who all helped make our stay so enjoyable. Even though the property has recently gone through a sale and is now being managed by Horseshoe Bay, our experience was still right up there with what you would expect from any luxury resort.

Room Tip: The 7th floor rooms are the nicest and the ones overlooking the pool are especially nice too.
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  • Stayed April 2014, travelled on business
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Helpful?
Thank Allisonbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 9 May 2014
Dear Allisonbee,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear that you enjoyed your stay. Although Horseshoe Bay Resort offers many unique features, we are especially proud of our luscious gardens with exotic animal and plant life. Our guests are always finding nice quiet spots along the trail to take photos, read or simply relax. We are glad to know you enjoyed them. I will be sure to pass on your compliments to Amberlee and the front desk staff as our associates are always looking for opportunities to go above and beyond for our guests.

We hope to welcome you back to the resort soon.

Warm regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marble Falls, Texas
1 review
Reviewed 16 April 2014

Marble Falls High School held their Prom at the Horseshoe Bay Resort this Spring and it was nothing short of perfection; I'm convinced there's no theme, party request, or event vision that Rachel (the Event Coordinator) cannot make happen! Rachel took the Prom Committee ideas and created a venue for the school that far surpassed any expectations. She made the most of our budget, quickly answered our many questions, and stayed through the event to ensure its success. The entire event staff at Horseshoe Bay was a pleasure to work with, their professionalism is unmatched. Even more importantly, they were FUN, going so far as to dress for the theme. The teenagers LOVED their experience at prom -- thank you, Rachel!!

  • Stayed April 2014, travelled on business
    • Value
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Helpful?
Thank AdrienneE672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 9 May 2014
Dear AdrienneE672,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear that Prom night went so well and that the high schoolers enjoyed their time at the event. Our staff takes great pride in going above and beyond for every guest so thank you for recognizing Rachel in your review. I will be sure to pass your compliments on to her. We hope to welcome you back to the resort for next year's prom, or sooner than that if there's another event we can help with.

Warm regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 April 2014

We had the distinct pleasure of using the hotel facilities and two golf courses (Ram Rock and Apple Rock) during April 14 and April 15. John Kelly, Libby DeShazo and Stefanie Taylor, members of the staff at Horseshoe Bay Resort, were wonderful assets and helped us arrange a golf outing for twenty four golfers from Cordillera Ranch. The hotel staff and the service provided to us was commendable. The golf courses were in excellent condition and a challenge to our membership. We definitely will consider using the facilities at Horseshoe Bay Resort for future golf outings. A special thanks to John, Libby and Stefanie. You are to be commended for your service and interest in making this a memorable event for all of us. Bob Murphy

  • Stayed April 2014, travelled with friends
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Helpful?
Thank Delores M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 9 May 2014
Dear Mr. Murphy,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear that your entire group enjoyed their stay and that our Robert Trent Jones, Sr. courses met your expectations. Our focus is always on delivering excellent service to our guests so thank you for recognizing John, Libby and Stefanie for their hard work. We hope to welcome you back to the resort soon.

Warm regards,

Mark Jeffrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 April 2014

I have been to Horseshoe Bay a number of times. The golf courses are superb and the service at each one has always been very friendly and spot on. You are certainly made to feel that you are at the first rate resort Horseshoe Bay has advertised.
Upon arriving at The Marriott we were greeted by a very friendly staff. At checkin the staff again was very friendly and helpful. Unfortunately, that is where it stopped! Went to the bar and waited and waited (no they were not busy. No more than 10 people in the area). Finally just gave up and went up to the bar and ordered and waited on myself. Drinks were good but very expensive. Blended scotch $11.50??
Then again this morning we went to the restaurant. They had a nice buffet ($19.50). The made to order omelet was excellent-everything else was average at best. Don't ever remember paying over $50 for an average breakfast. Again, service was no where near what you would expect at a high end hotel.

All in all, I will go back here as staying at the resort is about the only way to play these great golf courses. Service at the courses - a10 for sure, greeters/bell hops/concierge -a10, the rest definitely needs some managerial training.

Room Tip: Eat elsewhere!!!
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Papamac5515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Horseshoe Bay Resort

Property: Horseshoe Bay Resort
Address: 200 Hi Cir N, Horseshoe Bay, TX 78657-5824 (Formerly Horseshoe Bay Resort Marriott)
Phone Number:
Region: United States > Texas > Horseshoe Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Horseshoe Bay
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Horseshoe Bay Resort 4*
Number of rooms: 347
Official Description (provided by the hotel):
Texas' Premier Golf and Lake Resort located 45-minutes west of Austin in the heart of the Texas Wine Region. Horseshoe Bay Resort features 385 guest rooms, three Robert Trent Jones Sr. golf courses, full service marina, spa, sixteen adult tennis courts including red clay plus three kids' courts, 18-hole Bermuda grass putting course, private executive airport and seven dining outlets including two waterfront restaurants on the shores of Lake LBJ. ... more   less 
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Also Known As:
Horseshoe Bay Resort Marriott Hotel Horseshoe Bay
Marriott Horseshoe Bay Hotel
Horseshoe Bay Marriott

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