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“Couldn't ask for more”

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The St. Regis Houston
Ranked #30 of 507 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level Contributor
146 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Couldn't ask for more”
Reviewed 1 November 2010

Just returned from a five day trip to Houston and stayed at the St Regis on the recommendation of clients and were very pleased indeed.
From the moment we arrived the service was impeccable. From the cheery "hello" each morning to the "welcome back" after a long day, each member of staff was charm itself.
Not the fault of the hotel at all but I had to change rooms as the guy in the room above flooded the bathroom. The move was a pain but the fruit plate, bottle of wine (which I never had time to drink!) and personal letter from the manager were excellent touches. They even laundered (for free) the hankie I left in the dressing gown pocket in the room I had to leave.
All in all, if we are lucky enough to return to Houston the St Regis will be our first call. I think it would also be a good spot for a city break as it seems close to all there is to see in the city.

  • Stayed October 2010, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Whitby1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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617 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Frisco, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2010

World class hotel with impeccable service. I stayed 3 nights Friday thru Sunday with my wife and two young kids (age 6 and3). Vickie in reservations was great and even though I was booked on a SPG points stay she upgraded us (I'm SPG Platinum) to a jr. suite so we would have more room with the kids. Upon arrival late Friday night they upgraded us another level because the front desk agent was concerned that we would not "have enough room with the kids". Talk about looking out for their guests! Upon entering our suite with a huge living room and seperate bedroom we were greated by coloring books and a new monopoly game for the kids! As if that wasn't enough they had also brought us a Texas shaped chocolate box with chocolates and chocolate covered strawberries. My daughter thought this was awesome!!! All in all we had a very relaxing stay and will definately be back!

  • Stayed October 2010, travelled with family
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Helpful?
Thank dsuter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
Reviewed 18 October 2010

We have many Japanese business traveler and all requested to stay at St. Regis Hotel. The comfortableness and friendlyness are exceptional and further more the lady at in house reservation is very nice and very cooperative all the time.

  • Stayed October 2010, travelled on business
    • Value
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Helpful?
Thank thompsonhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new orleans
1 review
Reviewed 30 August 2010

The St. Regis is a great place to relax and recharge your batteries. It's got a convenient location close to the Galleria area and the staff does its best to make you feel comfortable. When making your reservations, I suggest you call the hotel direct and ask for Vicki. She'll make sure you are taken care of.

  • Stayed August 2010, travelled on business
    • Value
    • Location
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Helpful?
Thank mpcook1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2010

I work for three attorneys who have traveled to Houston monthly for a client board meeting for many years and have stayed each time at the St. Regis. It's almost like home away from home for them, and they would not stay anywhere else. The staff is very attentive, the rooms are elegant and quiet, and the service is exceptional. I should particularly mention Vickie Bellinghausen, Senior Reservation Specialist, who has gone out of her way on more than one occasion to assist them (and me). If you are looking for a high-end hotel in Houston, you cannot go wrong with the St. Regis.

  • Stayed July 2010, travelled on business
    • Value
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Helpful?
Thank wren777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 19 August 2010

Thank you to the staff at the St. Regis Houston Hotel. We had a wonderful business trip.
Our room were incredible, the service was immaculate and the staff and front desk was friendly and courteous.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank nylina01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
434 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 13 August 2010

I liked staying at the St. Regis. Check-in was very smooth, the hotel itself has wonderful decor (my favorite is the Remington Bar), the rooms were spacious and comfortable, the pool was beautiful, and most importantly, the beds were wonderful (They seemed hard at first, but it got softer the longer I stayed on it.) The valet was pretty expensive (about $27 a day), and the gym was super-small (smaller than the rooms even), but it was still a great stay. Oh, and be sure to get a reservation for tea in the Tea Lounge. It's a good place to get romantic.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jameygamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The St. Regis Houston

Property: The St. Regis Houston
Address: 1919 Briar Oaks Ln, Houston, TX 77027-3408
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Houston
#10 Green Hotel in Houston
#15 Business Hotel in Houston
#16 Luxury Hotel in Houston
#46 Romantic Hotel in Houston
#61 Family Hotel in Houston
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The St. Regis Houston 5*
Number of rooms: 232
Official Description (provided by the hotel):
The St. Regis Houston is between River Oaks and the Galleria. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler service. ... more   less 
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Also Known As:
The St. Regis Houston Hotel Houston
St Regis Houston
St Regis Hotel Houston

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