Just returned from a five day trip to Houston and stayed at the St Regis on the recommendation of clients and were very pleased indeed.
From the moment we arrived the service was impeccable. From the cheery "hello" each morning to the "welcome back" after a long day, each member of staff was charm itself.
Not the fault of the hotel at all but I had to change rooms as the guy in the room above flooded the bathroom. The move was a pain but the fruit plate, bottle of wine (which I never had time to drink!) and personal letter from the manager were excellent touches. They even laundered (for free) the hankie I left in the dressing gown pocket in the room I had to leave.
All in all, if we are lucky enough to return to Houston the St Regis will be our first call. I think it would also be a good spot for a city break as it seems close to all there is to see in the city.
- Official Description (provided by the hotel):
- The St. Regis Houston is between River Oaks and the Galleria. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler service. ... more less
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- Also Known As:
- The St. Regis Houston Hotel Houston
- St Regis Houston
- St Regis Hotel Houston