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“Ghetto Slum Hotel”

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Howard Johnson Express Inn - Houston Downtown
Ranked #390 of 504 Hotels in Houston
Pagosa Spgs, CO
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Ghetto Slum Hotel”
1 of 5 bubbles Reviewed 17 April 2014

A group of us travelling happened upon this Howard Johnson after leaving the Houston airport. It was late and HOJO was a recognizable brand name. The outside of the hotel was inviting and the grounds were clean. The rate was $93 plus tax. I stayed in better Super Eight's and Motel Six for half that rate. We were put into the first room which is very small and outdated. The TV did not work and the carpets were filty. I requested a non-smoking room, but this room reeked of a combination of smoke and mold/mildew. We requested another room. Boy, was that a bad idea. It was worse than the first. It smelled of smoke, mold/mildew and urine. The were cigarette burns in the conforters and sheets. There was also either blood or feces behind the door on the wall and on the bathroom vanity. By this time it was nearing midnight...we thought about leaving, but were travelling with two small children and did not feel like trying to find something else at that time of night.
At about 3:30 am there was also someone being chased and screaming for someone to call 911 for 10 to 15 minutes. I know that this has nothing to do with the hotel, but possible about the trpe of people that frequent it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank meplus5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEE A, Manager at Howard Johnson Express Inn - Houston Downtown, responded to this review, 21 April 2014
She had stayed at some other airport property, and we are located at the Houston Downtown. Therefore, we request you to remove this survey as soon as you can, and acknowledge us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
    22
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    31
    14
    18
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Abbeville
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

stayed here for a concert at the toyota center, wasent that far from the venue and easy to find. the staff was very nice. beds were comfortable. location was great. housekeeping and parking could improve, but all in all i enjoyed my stay. i would choose this hotel again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
5 of 5 bubbles Reviewed 28 March 2014

It was a very nice stay and I would stay there again. Conveniently accessible to everywhere I was visiting in Houston.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Gerald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 17 March 2014

Good location for downtown events, easy to find. The staff are helpful, very sweet and kind. Has all the basic amenities including fridge, coffee maker, iron, hair dryer. Fills up fast, so make reservations. Great coffee with breakfast. I'll be back.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEE A, Manager at Howard Johnson Express Inn - Houston Downtown, responded to this review, 18 March 2014
Thank you for your kind and the fair assessment about our Howard Johnson, Katy Freeway, Downtown, Houston Location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
1 review
2 of 5 bubbles Reviewed 5 March 2014

If you need to be close to downtown but don't want to be in downtown and pay the downtown prices and you don't care about anything but a clean bed, this would be ok. This place is right on the freeway so there is extreme freeway noise although not too bad in the room. The area does not feel very safe--there is a bulletproof window by the desk clerk if that is a clue. The "breakfast" is a joke in a space maybe 8' x 8' with no seating--it has toast and waffles and cereal but it really feels cheap. The staff other than the desk clerk were very polite and helpful. The free wi fi was very good. Otherwise, definitely a "no frills" hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Claudia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEE A, Manager at Howard Johnson Express Inn - Houston Downtown, responded to this review, 18 March 2014
Thank you for your valuable time to go over the survey. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Howard Johnson Express Inn - Houston Downtown

Property: Howard Johnson Express Inn - Houston Downtown
Address: 4602 Katy Freeway/I-10, Houston, TX 77007
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #390 of 504 Hotels in Houston
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Express Inn - Houston Downtown 2*
Number of rooms: 30
Official Description (provided by the hotel):
Gold Medal Hotel for 5 straight years. For Budget Hotel in Houston, we are the best choice for both. We are consistently rated as a Top Luxury Hotel in Houston by our satisfied guests. We are the most appropriate TX Budget Hotel, to make your stay enjoyable at a low-cost. Some of our guests who have stayed with us in Houston, have informed us that they have made a good choice by selecting our Hotel. ... more   less 
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Also Known As:
Howard Johnson Houston
Houston Howard Johnson

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