We arrived at the Drury at 04:00 in the morning due to missing a connecting flight from Washington.
When we arrived we had to change rooms on two occasions due to people who had been smoking, the third room which we stopped in ha a packet of condoms in the drawer. Anne who was the night receptionist was very accommodating without creating a fuss.
When I spoke to the general manager Jose, he was very supportive stating that it was totally unacceptable, he compensated me for our trouble and inconvenience. However the following night my wife complained to the assistant manager about a lady who was sitting with her feet and shoes on the chair, apparently the manager walked passed and said nothing which upset my wife. When my wife questioned him about it appeared as if he did not think it was important and treated my wife as a trouble maker not as a guest of the hotel, the following day I saw another woman with her feet and shoes on the chairs, so perhaps it is acceptable in America.
I believe that if Jose had been on duty he would have politely asked the lady to take her feet off the furniture, after all who knows what she has been standing in and then other people may then sit on the same chair.
We stop in Drury Hotels when we are in the states and are stopping at 2 more during our visit.
If we return to Houston we will probably stop at another Drury, sorry Jose.
- Official Description (provided by the hotel):
- One mile east of the Galleria in Houston, Drury Inn & Suites offers free hot breakfast daily and free hot food and cold beverages at our 5:30 Kickback(R) every evening. Located in Houston's Uptown District, guests are 15 minutes from downtown Houston attractions via I-610. The Galleria is one of the nation's largest retail and commercial office spaces. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Booking.com, Hotels.com and Drury Hotels Company, LLC so you can book your Drury Inn & Suites Houston Near The Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Drury Inn & Suites Houston Near The Galleria Hotel Houston
- Drury Inn And Suites Houston Near The Galleria
- Drury Inn Houston
- Drury Houston
- Houston Drury Inn