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“Great Hotel and Outstanding Staff: Thank you.”

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Courtyard Houston Westchase
Ranked #271 of 517 Hotels in Houston
Reviewed 17 March 2014

I can not say enough good things about this hotel as well as the front desk staff. I had to stay here three days and two nights due to a condo which was rented out before I made it to Houston to sign the lease. I was a wreck and I can not tell you how kind and helpful the staff at this hotel was in helping me as I had less than 24 hours to rent an apartment on a Sunday before returning home on Monday afternoon.

The hotel was clean, neat, and comforting during this time and I felt as if I was at a home away from home trying hard to find a place very quickly. The breakfast was great and it was clear during my stay that quite a few business people lived here for extended trips. I could understand why. The internet service was quick and free and I had to look through hundreds of listings very quick as well as stay on top of my work email and requests while trying to deal with a housing issue.

As stated in other reviews, the hotel is close to everything, but the kindness and helpfulness of the staff was just amazing and the highlight of this stay. I have stayed at and visited some of the top Marriott properties around the world from Europe to Asia, and the service provided by this great group of staff was second to none, from the front desk to the staff who made a wonderful breakfast in the little café downstairs.

Thank you! Thank you!

  • Stayed: March 2014, travelled with family
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Thank VanessaKUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, General Manager at Courtyard Houston Westchase, responded to this reviewResponded 18 March 2014

Dear VanessaKUSA,

Thank you so much for taking the time to write a review of your recent stay at my hotel. I can't wait to share your comments with our team. It is so nice to hear that you enjoyed your stay and we were able to make it feel like home for you when you were going through a difficult experience with your relocation. We wish you the best of luck with your move and please do not hesitate to reach out if you need anything!

Best Wishes,
Laura Arneson
General Manager
Laura.Arneson@marriott.com

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53 - 59 of 124 reviews

Reviewed 15 March 2014

This hotel should cost around $100-$120 / night… anything more, look elsewhere.

The staff were very friendly.
The rooms were standard.
The air-conditioning / heating units are loud… even the newer models. I found it difficult to sleep at the hotel.
The fitness centre is very small. The pool is also very small. I did not use the pool itself because of weather and they were cleaning the pool when I did have the opportunity to use it.
Excellent location. It is close to a lot of restaurants and shopping and major roads.

  • Stayed: February 2014, travelled on business
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1  Thank TrishB513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura A, General Manager at Courtyard Houston Westchase, responded to this reviewResponded 18 March 2014

Dear Trish B,

Thank you for posting about your stay at my hotel. We appreciate the feedback. I am delighted to share with our staff that you found them to be friendly. I apologize for the inconveniences you experienced during your stay. I am glad the location was great for you and you enjoyed the staff. We look forward to welcoming you back again in the future. Please do not hesitate to reach out to me should you need anything.

My best,
Laura Arneson
Laura.Arneson@marriott.com

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Reviewed 27 December 2013 via mobile

I've had to stay in hotels quite a bit recently because of work and this has to be the cleanest, nicest and friendliest hotel for the $60-$100(wih taxes) price range.

From the moment you walk in, it shows the staff is on it. Very clean and well lit lobby. Highly recommend.

Stayed: December 2013, travelled on business
Thank abf0324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

Every time i go to Houston i stay at this hotel, i did it again now and i will certainly do it again in the future. Why?? Location is great, one block away from Westheimer Rd and you have immediate access to freeways and main roads in Houston, go to Galleria? drive straight, energy corridor? few blocks away. Staff is very keen and pro and cleanliness is always over the top, the Bistro is always good and breakfast is great. Perfect for anyone looking for reasonable lodging and good sleep quality. Prices are ok.

  • Stayed: December 2013, travelled on business
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Thank corrysp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

This place is located near all the major highways.. can get to anywhere.. Nice loop around to the airport without getting caught in traffic. Its a bit further away from the city.. but easy to get in/ out from the hot spots and you'll save some bucks.

Its clean, has what you'd expect from a courtyard. The configuration is a little strange with the gated parking lot. You can one of only ~20 spots out front.. but once their full you have to trek behind the fence. Overall a good spot.. near a supermarket if you need anything. Certainly less than the marriotts near the city.

  • Stayed: November 2013, travelled on business
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1  Thank workhplayh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

very fresh hotel, very friendly staff, new look awesome. room very accommodating for this style hotel. They have earned by business in the future and stole it from Choice hotels . Great overall stay. No noise. clean room. refreshing bar and great staff

Room Tip: overall great hotel
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  • Stayed: November 2013, travelled on business
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Thank texaspi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

This was probably our 4th or 5th stay in this hotel. We think it is a good location if you plan on going into town and going to the Galleria. The price is very reasonable on weekends. This past visit we did had breakfast and was surprised it was good.

  • Stayed: November 2013, travelled as a couple
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Thank MarineAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Houston Westchase

Address: 9975 Westheimer Rd, Houston, TX 77042-3802 (Formerly Courtyard by Marriott Houston Westchase)
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#105 Business Hotel in Houston
Price Range: £85 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Westchase 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Westchase Hotel Houston
Houston Courtyard
Houston Marriott

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