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Hampton Inn Houston-Brookhollow
Ranked #134 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 19 June 2014

It was a little pricey. Hotels are less expensive in San Antonio if they are not downtown. However, it was a 5 minute trip from Region 4 training center of TEA so the locale was great for me and for my colleagues. Wish they had turkey bacon or bagels for breakfast. I wish they used spring water for the hot water for tea/hot chocolate. The water tasted like cardboard (it was not the cup)

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Martha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 June 2014

You couldn't ask for a better place to stay. This is my second stay here and the employees remembered me and my daughter and it's been six months since we were there. That says a great deal about this Hampton. I strongly advise you stay and see for yourself.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank tekoahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

This is a good place to stay if you need to be in the 290 or NW Houston area. Easy to get in & out of. VERY close to 290 so there is some road noise & it is not at all pleasant to sit by the pool because of the noise. The rooms, however, were quiet.
Hampton Inns always have top notch breakfasts and we particularly enjoyed the wine/beer evening. Great to have coffee/tea, etc. out 24/7 and the cookies are a nice, welcoming gesture.
The room was standard but very clean & had every amenity that we needed. The wireless internet worked well.
The staff was very nice, however, I found them to be preoccupied with their personal business at times which was not very professional in my opinion.
The room was quite reasonably priced but I have since noticed that the prices have gone up dramatically. This is a good $145/nt hotel but not $184/night! Would love to stay again but will try another Hampton a bit farther north on 290 at a better ratel.

  • Stayed: March 2014, travelled on business
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Thank Kitti1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

The hotel was well kept with great staff. It is located near some great restaurants and shopping. The hotel was easy to find and get into. The surrounding neighborhood was quiet and appeared to be safe. We felt comfortable walking outside in the early evening.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Jeffry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

This is a great place to stay. It was clean, comfortable, and had the best breakfast. Ms. Dee runs a well organized, clean breakfast. The food was excellent and had a good variety of choice for everyone.

  • Stayed: April 2014, travelled with friends
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Thank elm053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

The staff at this property are what made this such a great stay. The were pleasant, helpful and even put a mini fridge in the room when the cleaning staff noticed I had purchased beverages. The room was way quieter than I thought it would be and very clean. Overall it was a great stay.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie R, General Manager at Hampton Inn Houston-Brookhollow, responded to this reviewResponded 4 June 2014

Thank you for taking the time to post your review of our hotel and staff. Your comments will be shared with every member of our team. Please visit us again the next time you're in the Houston area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

This is a typical Hampton Inn located on the service road of a major highway, very much like those we’ve stayed at in the past. Since this is not a five-star luxury hotel, my rating is meant to compare this location to other Hampton Inns and their equivalent competitors. Price, for our stay, was the least expensive Hampton in the Houston area.

It’s a smaller three-floor location on limited real estate, so the view is of parking lots on either side. Only quibbles were some nearby road construction sounds during the morning, and as others have mentioned, curtains are single panel which makes you choose between an open view or darkness.

There’s a bar-b-que restaurant next door and many more eateries to choose from on the other side of the highway.

The young lady checking us in was the best representative of any business we’ve encountered in a long time. She thanked us for our loyalty program membership, offered directions and local information, and supplied us with bottled water. The room was typical Hampton and very clean. Air conditioning was effective and not terribly noisy. (I believe they will be updating rooms in the near future). The breakfast area had already been renovated and supplied a complete hot meal. The attendant conversed with everyone, brought extra food and beverages to the tables, and offered bottled water. Fruit was always available in the lobby. On check-out, a different receptionist was just as friendly as the first, and again offered bottled water for our trip.

We’d definitely stay here again.

  • Stayed: May 2014, travelled as a couple
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Thank SeaDays22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Houston-Brookhollow

Address: 12909 Northwest Fwy, Houston, TX 77040-6303
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Houston
#64 Business Hotel in Houston
Price Range: £64 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Houston-Brookhollow 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 
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Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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