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“ALWAYS AWESOME!!!!!!”

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Hilton Garden Inn Houston Energy Corridor
Ranked #20 of 508 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“ALWAYS AWESOME!!!!!!”
Reviewed 26 March 2012

I have stayed here just about every week for the last two years and I have to say it just keeps getting better (if that is possible) From the minute you walk through the door at the beginning of your trip until you walk back out at the end, you are "home" The rooms are always clean, quiet and housekeeping keeps it that way every day, the lobby and bar are so inviting, that you can't help but hang out and relax. The most important part is the staff, what can I say....5 diamond all the way! Lisa ( one of the managers) is always smiling and talking with the guest as if there is nothing else that needs attending too, her staff Rita, Kelly, Angelia,Valerie, Jeff and all of the others are great, they certainly understand and embrace the concept of "customer service". I have never reviewed a hotel until now, when a co-worker showed me a review someone else had done on my HGI titled "DON"T STAY THERE", all I can say is there has to be more to the story than what was shared. I bet if you asked the staff they would tell it differently. I just wanted everyone to know that this is the best hotel in the area and I can't wait to check back in next week.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank biggred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 28 March 2012
Dear Biggred,
Your certainly expressed your perception of your experience at the Hilton Garden Inn Energy Corridor well....thanks so much for taking the time to do so. We appreciate the recognition you have given to the associates you have had the opportunity to engage with. We'll be sure to pass the props on.

Your satisfaction with our product and the services you receive are very important to all of us. We look forward to your return.

Kindest regards,
Kenneth F. Friesen CHA
General Manager


G
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472 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Russian first
  • Spanish first
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English first
Bangkok, Thailand
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 March 2012

Save energy, gas, by staying nearby your meeting.
HGI is close to many companies on Energy Corridor I10, and Dairy Ashford, Eldridge.
Comfortable, good value, reasonable Internet, food ok. Maybe a little boring if you stay more than a few days but, hey, we're here on business.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keithbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 16 March 2012
Dear Keithbz,

Thanks for the note about your impressions after staying with us at HGI Energy Corridor. Next time you stay, let's have a chat about food and beverage options that might enhance your stay even more. We appreciate the props on convenience of location and housekeeping cleanliness.

We welcome your return visit.

Sincerely,
Kenneth F. Friesen
General Manager
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Scotland, United Kingdom
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 14 March 2012

Unlike some hotels in the area it is great value for money.

Rooms are spotless and a good size.

Perfect alternative if you can't get into the sister Hotel Embassy suites.

Has a good steak restaurant minute walk away.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cranjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 15 March 2012
Dear Cranjee,
We are so happy you stayed with us and were pleased with the accommodations and the service you received. We are reminded every day that our guests have numerous options in the West Houston area and we appreciate your recommendations.

Please consider this a warm welcome to return again,

Sincerely,

Kenneth F. Friesen
General Manager
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San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2012

Clean rooms. Great breakfast.
Friendly, attentive reception desk especially Brandi.

Room Tip: In general, southside rooms are quieter - away from the highway, except for the top floor.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gmon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 12 March 2012
Dear Gmon A,
We're always delighted when our valued guests choose to post comments about their experience ...especialy when they include "travel tips". We appreciate you taking the time to give the feedback...most importantly we commend your selection of hotels in West Houston.

Best regards,
Kenneth F. Friesen
General Manager
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Houston
Level Contributor
303 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 19 February 2012

Being that we live in Houston, we typically don't stay in local hotels, but decided to stay in Houston this weekend and have a "mini-vacation".

From the time we checked into this property yesterday afternoon and from the time we checked out this morning was fabulous. Awesome, front office staff.....Angelica checked me in and was so friendly as well as the other people working the front desk.

They have delicious cookies in the evening....be sure to get some.....

Being a Hilton Honors Diamond member, you are offered a complimentary cooked to order breakfast. It was delicious...very fluffy omelettes, delicious bacon, bagels, danish, french toast, etc......so many choices and the coffee very fresh tasting too.

Even if you had to pay for the breakfast, it is only $10.95/per person, which is so reasonable for all the choices that you are offered!!

Wonderful bed and great shower. Room had a lot of light and we really enjoyed our stay!!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gailhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 22 February 2012
Dear GailHouston
Your gracious and insightful comments regarding your recent stay with your friends at the Hilton Garden Inn Houston Energy Corridor are very helpful and appreciated. It is the passionate goal of all of our associates to provide the highest level of genuine care and personal service that we can to make your stay comfortable and enjoyable. It is heartwarming to receive the specific feedback from our recent guests. I will be sure to let Angelica know how much you appreciated her service in particular. Please consider this a warm welcome for your future return.

Best regards,
Kenneth F. Friesen CHA
General Manager
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Lima
Level Contributor
265 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 18 February 2012

I have been in this hotel multiple times, always in business. I like it, it is quite a posh one (for the category), breakfast buffet is not included (in some cases is, depends on the rate you are paying) and is very good if included, if not I think it may be a little bit pricey, cannot remmeber how much was it. Everything is new and well maintained, the exercise room is very small but helps the purposes, has a business center where you can use the computers and is a good place to stay. Last time I went there was for holidays and if was ok. Very well located in the energy corridor and close to the offices of several companies.

Room Tip: all rooms are the same so, not a biggie.
See more room tips
  • Stayed December 2011, travelled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank RoxLima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 20 February 2012
Dear RoxLima,
We are indeed grateful that you chose to return to the Hilton Garden Inn Houston Energy Corridor on your recent trip back to Houston. Your comments are thoughtful and insightful and reflect on your experience as a seasoned traveler. We welcome your return any time your travels bring you back to Houston's Energy Corridor area.

Best regards,
Kenneth F. Friesen CHA
General Manager
Hilton Garden Inn Houston Energy Corridor
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Buffalo
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 February 2012

Every thing worked and was what should be expected for this type of property and pricing. Good breakfast at a reasonable price. Nice staff members

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurenBuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 20 February 2012
Dear LaurenBuffalo,
So glad you chose to stay with us recently. We enjoyed being your host and appreciate you taking time to post your experience on TripAdvisor.

We welcome your return. Have a safe trip!

Best regards,

Kenneth F. Friesen CHA
General Manager
Hilton Garden Inn Houston Energy Corridor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Houston Energy Corridor

Property: Hilton Garden Inn Houston Energy Corridor
Address: 12245 Katy Fwy, Houston, TX 77079-1502
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Houston
#30 Romantic Hotel in Houston
#55 Family Hotel in Houston
#56 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Houston Energy Corridor 3*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Houston Energy Corridor hotel. Located on Houston's Westside in the Energy Corridor, the hotel is near shops, restaurants, and leading businesses. Many prominent oil, engineering, hi-tech and healthcare companies are minutes from the hotel including BP, ConocoPhillips, and Shell Oil. Enjoy easy access to Interstate 10 (Katy Freeway) and the Sam Houston Tollway. The hotel offers guests a complimentary shuttle service within a five-mile radius. Stay connected throughout your visit to Houston with complimentary high-speed internet access in all rooms and public areas of the hotel. Enjoy a thoughtful service at the hotel with our complimentary fitness center, swimming pool, and 24-hour Business Center. Relax with delicious cuisine at the restaurant or pick up a treat from the 24-hour Pavilion Pantry® to enjoy in the comfort of your guest room or suite. The hotel boasts more than 3000 sq. ft. of function space, ideal for various meetings and events from business conferences to cocktail parties and weddings. ... more   less 
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Also Known As:
Hilton Garden Inn Houston Energy Corridor Hotel Houston

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