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“Delicious breakfast!”

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Hilton Garden Inn Houston Energy Corridor
Ranked #29 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Round Rock, Texas
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Delicious breakfast!”
5 of 5 bubbles Reviewed 22 May 2012

The hotel was nice and clean! The beds were adjustable, which was pretty cool. Just make sure you adjust both sides, cause if you roll over it feels weird!

Breakfast was incredible! They had fresh strawberries, pineapple, and melon that you don't see at many hotels.

We were visiting with the basketball team, and the hotel was perfect for our needs.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iheartbball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 23 May 2012
Dear iheartbball,

We enjoyed having you as our guest last week and for posting your impressions about your stay. We are grateful you appreciated the fresh fruit, pastries, and cooked to order breakfast that HGI features. Good luck with your team, and come and visit us real soon.

Kenneth F. Friesen CHA
General Manager
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454 reviews from our community

Traveller rating
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    42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Zug, Switzerland
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 May 2012

This Hilton Garden Inn delivered beyond my expectations. The rooms are comfortable (nice size, good work desk, etc.), friendly staff, there is a small but good gym, a good breakfast service, happy hour and a full service restaurant in the evening. Each of the experiences was top for this class of hotel. If I am in that area I will definitely return to this hotel.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PCD63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 14 May 2012
Dear PCD63,
As a discriminating traveler I'm sure you have frequent opportunities to experience hospitality services that deliver the kinds of benefits that permit you to feel comfort while allowing you to be productive. Your characterization of your guest experience here confirms the effort we place on anticipating your needs while working on fulfilling your expectations on a consistent basis. Thank you for allowing us to be your host while a guest in Houston and please consider this a warm invitation to return the next time your travels bring you back to our fine city.

Best regards,
Kenneth F. Friesen CHA
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New Hampshire
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

I have been at a multi-day business meeting here and I was pleasantly surprised by the very high level of service! The employees are very engaging and exceed any expectations for service. What a great team! The hotel is also a wonderful value. I would be happy ro stay here again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SnowmanNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 14 May 2012
Dear SnowmanNH,
Your reflection on your experience as a loyal guest has been reviewed by our team members and serves as an inspiration to continue on our journey towards making every guest feel special. We rarely receive such candid comments and use all feedback such as yours to confirm the efforts we are making to warmly greet our guests and prepare the facilities for the highest level of comfort. Thank you for sharing and please consider this a warm welcome to return soon.
Sincerely,

Kenneth F. Friesen CHA
General Manager
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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

I have been staying at the Hilton Garden Inn for the past several months while in Houston on business. I find the rooms, hotel staff, food and amenties to be top notch.
The front desk personnel (along with the director of sales- Ms Marcia) are very attentive to my needs. The check in procedure is made simple.
The rooms are very comfortable (great bed) and the ladies that make up the maid staff do a wonderful job in cleaning and supplying my rooms.
The restaurant prepares very good food. Breakfast can be made to order- cook staff always willing to make ur favorite. The wait staff does a wonderful job and make me feel very comfortable. And the dinner menu is also very good and has a good array of different choices.
The excersize room is sufficient for a good workout and the pool is heated. Also the pool area has a nice size jacuzzi.
I thoroughly enjoy my stay here.

Room Tip: I would recommend a King Suite if available for longer stays. It has a sitting room with large work...
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank will619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 14 May 2012
Dear WILL619,
Your comments are refreshing and go along way to confirm to our associates the little things that provoke a positive guest experience, especially to those that choose to consider this their home on a frequent basis like you do. Thank you for sharing your expereince and giving us your earnest reflection of your guest experience. We trust you will be back soon as we consider you part of our extended family. Bon voyage.

Sincerely,
Kenneth F. Friesen CHA
General Manager
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Slidell, Louisiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

Hotel appeared fairly new as everything was in good shape. Room was comfortable and quiet. Bathroom very nice. Everything was clean. Definitely would return.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoachShawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 25 April 2012
Dear CoachShawn,
We are always grateful when our guests take the time to express their satisfaction with their lodging decision. As a 3-year old property, we understand how important it is to deliver on our brand Promise every day and earn the opportunity for our guests to enjoy returning over and over.
You are always welcome at the Hilton Garden Inn Energy Corridor and we appreciate your patronage.
Thanks for staying with us.

Kenneth Friesen CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

I have stayed here just about every week for the last two years and I have to say it just keeps getting better (if that is possible) From the minute you walk through the door at the beginning of your trip until you walk back out at the end, you are "home" The rooms are always clean, quiet and housekeeping keeps it that way every day, the lobby and bar are so inviting, that you can't help but hang out and relax. The most important part is the staff, what can I say....5 diamond all the way! Lisa ( one of the managers) is always smiling and talking with the guest as if there is nothing else that needs attending too, her staff Rita, Kelly, Angelia,Valerie, Jeff and all of the others are great, they certainly understand and embrace the concept of "customer service". I have never reviewed a hotel until now, when a co-worker showed me a review someone else had done on my HGI titled "DON"T STAY THERE", all I can say is there has to be more to the story than what was shared. I bet if you asked the staff they would tell it differently. I just wanted everyone to know that this is the best hotel in the area and I can't wait to check back in next week.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank biggred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 28 March 2012
Dear Biggred,
Your certainly expressed your perception of your experience at the Hilton Garden Inn Energy Corridor well....thanks so much for taking the time to do so. We appreciate the recognition you have given to the associates you have had the opportunity to engage with. We'll be sure to pass the props on.

Your satisfaction with our product and the services you receive are very important to all of us. We look forward to your return.

Kindest regards,
Kenneth F. Friesen CHA
General Manager


G
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Bangkok, Thailand
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

Save energy, gas, by staying nearby your meeting.
HGI is close to many companies on Energy Corridor I10, and Dairy Ashford, Eldridge.
Comfortable, good value, reasonable Internet, food ok. Maybe a little boring if you stay more than a few days but, hey, we're here on business.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keithbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freezeone1, General Manager at Hilton Garden Inn Houston Energy Corridor, responded to this review, 16 March 2012
Dear Keithbz,

Thanks for the note about your impressions after staying with us at HGI Energy Corridor. Next time you stay, let's have a chat about food and beverage options that might enhance your stay even more. We appreciate the props on convenience of location and housekeeping cleanliness.

We welcome your return visit.

Sincerely,
Kenneth F. Friesen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Houston Energy Corridor

Property: Hilton Garden Inn Houston Energy Corridor
Address: 12245 Katy Fwy, Houston, TX 77079-1502
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Houston
#30 Romantic Hotel in Houston
#55 Family Hotel in Houston
#56 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Houston Energy Corridor 3*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Houston Energy Corridor hotel. Located on Houston's Westside in the Energy Corridor, the hotel is near shops, restaurants, and leading businesses. Many prominent oil, engineering, hi-tech and healthcare companies are minutes from the hotel including BP, ConocoPhillips, and Shell Oil. Enjoy easy access to Interstate 10 (Katy Freeway) and the Sam Houston Tollway. The hotel offers guests a complimentary shuttle service within a five-mile radius. Stay connected throughout your visit to Houston with complimentary high-speed internet access in all rooms and public areas of the hotel. Enjoy a thoughtful service at the hotel with our complimentary fitness center, swimming pool, and 24-hour Business Center. Relax with delicious cuisine at the restaurant or pick up a treat from the 24-hour Pavilion Pantry® to enjoy in the comfort of your guest room or suite. The hotel boasts more than 3000 sq. ft. of function space, ideal for various meetings and events from business conferences to cocktail parties and weddings. ... more   less 
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Also Known As:
Hilton Garden Inn Houston Energy Corridor Hotel Houston

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