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“outstanding service, cleanliness of room, everything ! Also extremely quiet !”

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Hilton Garden Inn Houston Energy Corridor
Ranked #21 of 506 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Houston
1 review
“outstanding service, cleanliness of room, everything ! Also extremely quiet !”
Reviewed 12 April 2010

i have stayed at hilton Garden suites 6 time in the last 3 months. I cannot say enough good things about the hotel. the front dest was extremely helpful, the room are imaculate, exetremely quiet, and Marcia Burt has been extremely heplful 9 even with last minute changes on the weekend). GREAT PLACE FOR BUSINESS AND RELAXATION!!

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asnead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Copperas Cove, Texas
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 March 2010

My elderly Mom and I were in town for one Saturday night and chose this hotel due to it being close to our destination. Wow, what a pleasant surprise! Great price as we booked the "No Refund" which was $71 and some change tax and all. Sleep Number beds, wonderful bedding, flat screen TV, spacious room, great location close to several restaurants, bar in lobby with a restaurant that serves a great breakfast, fresh cookies in lobby, wonderfull staff...absolutely perfect stay. No reason to look further, will always stay here when in town visiting relatives.

  • Stayed March 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NMIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2010

It is the perfect place to have family or friends stay when you don’t have any more room in your house! My sister and her family stayed there recently, and they loved it! The rooms are so nice and have granite counters in the bathrooms and are spacious (I’ve seen them), and they’ve got an inexpensive full hot breakfast as well as lots of amenities. In each room is a mini fridge, microwave and flat screen TV. It is reasonably priced, especially on the weekends, and it’s brand-new, so everything is so nice. All the details are just very well done. My sister’s husband has a horrible back, and he never sleeps well on new beds, and he loved the beds! Even better than his mattress at home! The lobby is beautiful- looks like it is for a luxury hotel, complete with a fireplace and marble floors. It’s very nice and impressive when you walk in. The staff is so friendly and wonderful too, and they have fresh cookies in the lobby at all times!

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loves2travel2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, CO, USA
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 17 February 2010

Based on reviews here at TripAdvisor, I booked this hotel initially for a week's stay, and ended up extending my lodging there for three weeks. The cleanliness, the friendly and professional staff, the good food, and the sound sleep every night was tremendously welcome. The exercise room is great, with lots of machines, and neat as a pin. The hotel is located just far enough from I-10 that road noise is not an issue. This will be my preferred place to stay for business on the west side of Houston, for certain!

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3dvizwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marciaburt, Director of Sales at Hilton Garden Inn Houston Energy Corridor, responded to this review, 12 March 2010
Dear 3dvizwiz,
thank you for sharing your experience in this online community! We receive comments all the time about our location, and how quiet it is since we are not located directly on the freeway. We appreciate your business and look forward to welcoming you back to Houston's west side!
Kindest regards,
Marcia M. Burt
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
work
1 review
Reviewed 17 February 2010

This hotel (Hilton garden Inn, Houston Energy Corridor) is by far the most accomadating hotel in Houston. The people are very friendly and service is excellent.

I've stayed there well over 30 times in the last two years

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulwork7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marciaburt, Director of Sales at Hilton Garden Inn Houston Energy Corridor, responded to this review, 12 March 2010
Dear paulwork7,
thank you for completing a review on our hotel! We appreciate your candid feedback and hope to see you soon!
Kindest regards,
Marcia M. Burt, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, TX
Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 January 2010

I got the Hilton Garden Inn on a Priceline deal during a quick business trip to Houston. I've never stayed at a Hilton Garden-Inn, but had a great night at this Houston location. The HGI in general was extremely clean, very well decorated, and had a nice lobby and lounge and breakfast area. My room was huge, really huge, including the bathroom. Although it didn't have a couch, there was a nice desk area, along with a coffee maker, microwave and refrigerator. It was very functional and comfortable, and I would stay there again.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laketravishill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marciaburt, Director of Sales at Hilton Garden Inn Houston Energy Corridor, responded to this review, 14 February 2010
Dear laketravishill,
Thanks so much for staying with us during your visit to west Houston. We’re glad you decided to give us a try, and that we were your first Hilton Garden Inn hotel!
Our brand offers the best of what business travelers like yourself are looking for like guest room work space, free Wi-Fi and in-room amenities. Thanks for helping us to spread the word and we hope to see you the next time you’re in west Houston!
Sincerely,
Marcia M. Burt, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montana
Level Contributor
5 reviews
5 hotel reviews
Reviewed 28 January 2010

Sometimes the most resounding feedback is what you don't hear - and I never heard a single word of complaint from the members of our group. For my own experience, I saw that everything was in order from the get-go, your front desk people had all the reservation info quickly at hand (probably the fastest check in I've ever seen), the entire place esp including my room was spotless and the pool/hot tub were pristine. All personnel were pleasant and helpful. Overall, staying with you was a positive experience that I would gladly recommend to others, and your crisp arrangements were a big part of it.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BMW2wheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marciaburt, Director of Sales at Hilton Garden Inn Houston Energy Corridor, responded to this review, 14 February 2010
Dear BMW2wheels,
Thank you so much for your review!
We’re glad you noticed our housekeeping efforts. Our Executive Housekeeper really has been motivating her team to reach new heights in cleanliness. Our staff tries to bring personal attention into every guest interaction, and we are very pleased that you received that attention at our Front Desk. Thanks again for your kind words and we really hope to see you the next time you’re in west Houston!
Sincerely,
Marcia M. Burt, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Houston Energy Corridor

Property: Hilton Garden Inn Houston Energy Corridor
Address: 12245 Katy Fwy, Houston, TX 77079-1502
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Houston
#30 Romantic Hotel in Houston
#55 Family Hotel in Houston
#56 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Houston Energy Corridor 3*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Houston Energy Corridor hotel. Located on Houston's Westside in the Energy Corridor, the hotel is near shops, restaurants, and leading businesses. Many prominent oil, engineering, hi-tech and healthcare companies are minutes from the hotel including BP, ConocoPhillips, and Shell Oil. Enjoy easy access to Interstate 10 (Katy Freeway) and the Sam Houston Tollway. The hotel offers guests a complimentary shuttle service within a five-mile radius. Stay connected throughout your visit to Houston with complimentary high-speed internet access in all rooms and public areas of the hotel. Enjoy a thoughtful service at the hotel with our complimentary fitness center, swimming pool, and 24-hour Business Center. Relax with delicious cuisine at the restaurant or pick up a treat from the 24-hour Pavilion Pantry® to enjoy in the comfort of your guest room or suite. The hotel boasts more than 3000 sq. ft. of function space, ideal for various meetings and events from business conferences to cocktail parties and weddings. ... more   less 
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Also Known As:
Hilton Garden Inn Houston Energy Corridor Hotel Houston

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