Stayed here for New Year's Eve because I wanted to be able to celebrate somewhere within walking distance of the hotel. From now on I will just hire a car service. The most lifeless lobby was followed up by the most drab "suite" that I have ever seen. The valets were unprofessional and even rude and although the front desk people were polite, getting anything done at the hotel was next to impossible. I would not stay there for free if they offered, and that is no joke, I truly wouldn't. Note to management: put some paintings up, maybe a mirror or two. Give your hotel some life. Train your people from the ground up to treat the guests with respect and courtesy, not as if they are doing a favor every time something is asked of them.
- Official Description (provided by the hotel):
- Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more less
- Reservation Options:
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