I stayed here 2 nights and both days the key cards stopped working and the cleaning lady did not speak English so I had to go down to the front desk to have the manager escort me to my room to unlock the door. This was very time consuming and no apologies from the Manger for the inconvenience or the non English speaking cleaning staff this hotel is not professional and does not care about customer service
- Official Description (provided by the hotel):
- Embassy Suites Houston – Energy Corridor hotel, just 35 minutes from Houston Bush Intercontinental Airport and Houston Hobby Airport. Located in the ‘Energy Corridor,’ this all-suite Houston Energy Corridor hotel is 15 minutes from downtown, the George R. Brown Convention Center and the Galleria. Our friendly, multi-lingual staff will ensure your stay is a memorable one. Ride our complimentary shuttle to destinations within a five-mile radius of the hotel, including local corporations like Shell, BP and ExxonMobil.Enjoy daily the complimentary cooked-to-order breakfast with buffet and the complimentary Evening Reception*. Dine in our Oasis Restaurant and Lounge and sip coffee from the Starbucks® Coffee Bar in the lobby.*Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more less
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- Also Known As:
- Embassy Suites Houston - Energy Corridor Hotel Houston