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“Cypress Homewood Suites”

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Homewood Suites by Hilton Houston Northwest Cy-Fair
Ranked #55 of 511 Hotels in Houston
Certificate of Excellence
Columbus, United States
Level 1 Contributor
4 reviews
“Cypress Homewood Suites”
Reviewed 3 March 2014

This location did not actually offer the TV channels listed on their line up card. When the hotel staff was advised their reiterated the same information listed on their line up card. Why hide the truth? The breakfast menu we limited to eggs, bacon/sausage, or yogurt/fruit. The ceral selation was poor. Access to the hotel location from the west we terrible. Traffic congestion very higha fter 4:40pm.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danys M, Front Office Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 9 March 2014
On behalf of our staff, I would like to thank you for taking the time to review your most recent stay with us. I apologize that your experience was not up to par with the service we have come to be known for but we are glad to see you have pointed those specifics out to us. I will be sure to go over your comments with our management team later this week to better guarantee you do not face these issues again in the future. Thank you for your feedback and we look forward to having another chance to better serve you.
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372 reviews from our community

Traveller rating
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    25
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    10
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Seattle
1 review
Reviewed 25 February 2014

Clean quiet room with plenty of space a great kitchen and all that i required while traveling: internet, adequate work-out facility, great and quick breakfast, evening reception and efficient check in and out. Nice job! I have to make several return trips to the area and this is by far the best value in the neighborhood.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danys M, Front Office Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 9 March 2014
Thank you for such a positive review! We do our best to make sure all of our guest get the full 'home away from home' experience throughout their stay and I am glad to see that was achieved for you. If there is anything we can do to better serve you in the future, please let us know. In the mean time, we shall look forward to seeing you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
texas
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 February 2014

This Homewood Suites is in a great location is you need to be on the northwest of Houston. You will have a agreat experience with the hotel, typical with Homewood, room was nice, clean, but does show some wear, appliances clean and in woprking order.

The are pleanty restraunts close to this property as well as WalMart, Target, etc within one mile.

For travelers not familier with Houston, be perared for lots of TOLL ROADS, if you plan to avoid, you will spend a great deal of time doing so.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tx61210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danys M, Front Office Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 9 March 2014
On behalf of our staff, I would like to thank you for taking the time to review your last stay with us. It is always a pleasure to hear such positive feedback and we will be sure to do our best to continue providing 5 star service for you in the future.
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Colleyville
Level 6 Contributor
143 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 February 2014

You will enjoy the friendly folks and nice service at this hotel. The rooms were nice, the food was good and the location was excellent. I found the hotel quiet and roomy as far as the hotel itself and rooms. Very positive stay and will stay at this location in the future.

Room Tip: Back of property
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertSummers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danys M, Front Office Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 9 March 2014
On behalf of our staff, I would like to thank you for taking the time to review your last stay with us. It is always a pleasure to hear such positive feedback and we will be sure to do our best to continue providing 5 star service for you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irving, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 February 2014

The hotel was clean and well kept. Pillows on bed were so flat I felt like I was sleeping without one. If I return I will bring my own from home. The breakfast buffet was good but I'm not a fan of fake or powdered eggs. Everything else was very nice andll kept. I am a little curious though, why would a hotel have a "51" sign in the breakfast area. As a licensed Concealed Handgun carrier, I find it odd that a hotel would derive more than 51% of its revenue from alcohol sales when I saw not one bit of evidence of alcohol being sold at all. That prevents me from carrying my weapon in that hotel at all. So for that reason alone, I probably will not return.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale, California
Level 3 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 January 2014

Love the rooms here more than any other hotel, since they have a full kitchen, living room, and separate bedroom. Tip - booking the double queen beds gets you a bigger room! We love the little 24 hour convenience store on the property where you can charge items to your room. The security measures at this hotel are comforting, the housekeeping staff does an amazing job, and the quality of the room is always spectacular. We love staying here and have even commented that we wouldn't mind if this was our apartment! It is our home away from home :)

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank TasksGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danys M, Front Office Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 9 March 2014
Thank you for taking the time to review your recent stay with us. It is always a pleasure to hear that a reoccurring guest continues to have such enjoyable experiences at our property. We certainly hope to have yet another opportunity to provide exceptional service to you and your family in the future.
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Edinburgh, United Kingdom
1 review
Reviewed 26 January 2014

Good hotel very comfortable and spacious rooms, bit lacking in technology.Kitchen slightly dated but clean and functional. Poor restaurant food but staff very friendly. Good free drinks and coffee. Good reception.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Karl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danys M, Front Office Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, 28 January 2014
On behalf of our team, we would like to thank you for taking the time to write this review. We are glad to hear that you had a pleasant stay at our property. We hope you come back to stay with us on your next trip to the Cypress area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Property: Homewood Suites by Hilton Houston Northwest Cy-Fair
Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #55 of 511 Hotels in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Official Description (provided by the hotel):
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 
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