We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Airport Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
SpringHill Suites Houston Intercontinental Airport
Ranked #13 of 508 Hotels in Houston
Certificate of Excellence
Raleigh, NC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Airport Hotel”
Reviewed 25 January 2014

I'm at the Lifetime Marriott Gold Rewards level which means I've stayed at a lot of Marriott properties. This location stands out beyond just it's obvious convenient location by the airport. It's relatively new and is maintained 'near-new' inside and out. My king room was fresh and clean. The free, prompt airport shuttle van service was useful to me. The helpful, friendly staff really contributed to a great, 3-night business stay. Front desk staff, cleaning staff, food/bar staff and shuttle van drivers were all professional and very focused on my satisfaction. The complimentary breakfast offered sufficient options so I ate there each morning. After 5:00 pm, the hotel bar offered delicious light evening meal options (about $10) so I never ventured out to any restaurants (really appreciated being able to order and pick up in approximately 15 minutes to chill and eat in my room after my 10+ hour work days). Just keep in mind any hotel near an intercontinental airport has airplane noises (so, I brought a little sleep machine along which makes soothing noise to help me sleep better away from home). Speaking of home, this hotel made me miss mine less.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJewel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 27 January 2014
PJewel,
We value your loyalty to our brand and thank you for choosing SpringHill Suites Houston Intercontinental Airport for your business travels. We are delighted to hear about the comfort and convenience you experienced at our hotel, as well as the friendly service delivered by our staff. Please plan to visit us again in the future as your home away from home. Thank you again for writing.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

662 reviews from our community

Traveller rating
    440
    177
    31
    5
    9
See reviews for
183
140
60
192
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Edmond, Oklahoma
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 January 2014

we missed our connecting flight for vacation and had to get a hotel... the ladies working the front desk were very nice! They offered us a ride to a nearby restaurant and offered to pick us up. I haven't had hospitality like this from a hotel in a long time! While we were waiting for the shuttle back to the airport all of the staff had smiles on their faces and made you feel at home. I believe it was the manager that was quite hilarious cracking a few jokes.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 27 January 2014
Daniella S,
Thank you writing a review from your experience at SpringHill Suites Houston Intercontinental Airport. We're sorry to hear you missed your connecting flight for vacation. I'm pleased to know our staff's warm hospitality added comfort to your unexpected situation and made you feel right at home. We hope you'll visit us again in the future. Thank you once again for your great review.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 20 January 2014 via mobile

I struggled with this hotel a little. It is clean and efficient. The shuttle pickup was smooth, checkin was efficient, the room was clean and comfortable. The fitness center is acceptable (2 treadmills, 1 elliptical, 1 bike and some free weights). Breakfast had a nice variety, including some healthy options. Where I did not like the hotel was that while it was billed as a bare bones business hotel, there were many drunken guests with families. This made it rather loud and disruptive. There was no nearby restaurants so if you don't have a car, you are stuck with the limited facilities at the hotel, and two fast food restaurants.

I think advertising this as a family friendly and casual hotel would better serve its clientele.

Stayed January 2014, travelled on business
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 25 January 2014
A TripAdvisor Member,
We appreciate your feedback and sincerely apologize for the areas we fell short of exceeding your expectations. Your comments are important to us as guest satisfaction is our highest priority. We're glad you liked our hotel otherwise, as well as our clean accommodations and variety of amenities that we're proud to offer our guests. We hope you'll consider staying with us again in the future. Thank you again for writing.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport Beach, CA
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 January 2014

I don't normally give 5 stars especially to an airport hotel, but.... When I arrived in Houston airports across the country were closed because of weather. There were cots set up at the airport. Many people were stranded. I thought I am going to be lucky if they have held my reservation as all the hotels were full. It was COLD waiting for the shuttle. When it didn't come quickly the shuttle driver from another Marriott property offered to take myself and another guest to our hotel. When we got to the hotel the lobby was crowded. Many people were there without luggage so the staff was trying to help. I was greeted with a smile! My room was clean and looked new. The next morning same thing, busy employees all with a smile and a how can we help you? Whoever trained these people should get a raise and a promotion. Actually they should all get a raise. This comes from a person who travels a lot and isn't easily impressed.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 25 January 2014
kpolovina,
It's wonderful to hear of your pleasant stay, and appreciation of our staff at SpringHill Suites Houston Intercontinental Airport. We have an excellent team of associates that strive daily to provide exceptional guest experiences. Incredible reflections like yours gives us an opportunity to commend our staff on exceeding your expectations during challenging circumstances. Thank you again for taking the time to share your experience. We hope to welcome you back again soon. Thanks again.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Groves, Texas
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 January 2014

Booked this hotel for a girls weekend (had friends flying in)after reading reviews. What a nice experience. Heather on the front desk was my first contact, she was personable, fun and helpful. The staff was wonderful, the ladies serving breakfast, the drivers of the shuttles.
The decor is very modern and colorful in the lobby and the rooms are laid out beautifully. The beds are comfortable and very clean. The complimentary breakfast was a surprise as there was scrambled eggs, sausage and hot oatmeal as well as the waffles and other choices. The hotel is close to the Humble/1960 area so we were able to have nice dinners and shop within a decent
driving distance. Felt safe and comfortable in the hotel, this will be our first choice for future weekends.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 25 January 2014
Tonie T,
Thank you for choosing SpringHill Suites Houston Intercontinental Airport for your girls weekend. We appreciate your kind comments regarding our clean accommodations, complimentary services, and hospitable staff. I look forward to sharing your compliments with our staff, and I will be certain Heather receives a special commendation for her outstanding service. We hope you and your girlfriends will return for another visit in the future. Thank you again for writing.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hayden, Idaho
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 January 2014

We stayed at this hotel before departing for a cruise out of Bayport. The room was clean with all of the necessary amenities. We grabbed a quick dinner in the attached very small restaurant. It was overpriced with horrible food. We would stay here again, but not eat in the hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parisparisparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 25 January 2014
parisparisparis,
Thank you for sharing feedback from your stay with us at SpringHill Suites Houston Intercontinental Airport. We're glad our accommodations and amenities made for an enjoyable stay. It's unfortunate to hear that our restaurant fell short of meeting your satisfaction Please know we will take your comments into consideration for improving our property and overall guest experience. Thank you again for choosing our hotel before departing for your cruise. We hope you'll have an opportunity to visit us again soon.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trumbull, Connecticut
Level Contributor
177 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 January 2014

I've stayed at this hotel twice for business trips. My expectation of a hotel by the airport is very low. Springhill Suites completely surpassed my expectations. I don't know if I have ever stayed at a hotel with such wonderful staff. They are engaging, happy and beyond helpful. The rooms are spacious and the beds are comfortable. The breakfast buffet has choices for everyone. The only negatives I can think of are some of the loud planes flying overhead and that there are no sit down restaurants walking distance from the hotel. However, their shuttle and wonderful shuttle drivers are there to drive you to one of the restaurants nearby.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maisiemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 25 January 2014
CTmommyConnecticut,
Thank you for your review and return visits with us at SpringHill Suites Houston Intercontinental Airport. We appreciate you choosing to stay with us during your business trips, and we're pleased to hear we exceeding your expectations with our helpful staff, comfortable accommodations and value added amenities. We value your feedback and thank you again for sharing. Please plan to visit us again soon. Thank you again.

Sincerely,
Devin Frank, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Houston hotels
2.7 mi away
Houston Airport Marriott at George Bush Intercontinental
0.1 mi away
Hampton Inn & Suites Houston-Bush Intercontinental Airport
0.2 mi away
Doubletree Houston Intercontinental Airport
Show Prices
Show Prices
Show Prices
3.3 mi away
Hampton Inn & Suites Houston North IAH
0.4 mi away
Best Western Plus JFK Inn & Suites
20.3 mi away
Red Roof Inn Houston - Westchase
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Houston Intercontinental Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Houston Intercontinental Airport

Property: SpringHill Suites Houston Intercontinental Airport
Address: 15840 John F Kennedy Blvd, Houston, TX 77032-2318
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Houston
#8 Business Hotel in Houston
#16 Family Hotel in Houston
#46 Best Value Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott Houston Intercontinental Airport hotel, ideally located just a mile from the terminals at Houston Intercontinental Airport (IAH). Catch a breath of fresh air while on the road in our spacious suites with separate living, working and sleeping areas. Stay productive with free high speed internet, large work area and flat screen TV at this Houston hotel. Enjoy the convenience of a pantry area with mini-fridge and microwave. Start every day with a complimentary new breakfast buffet featuring hot and healthy items. Unwind at our lounge, outdoor pool or fitness center. See all that Houston has to offer at nearby Sam Houston Race Park, Deerbrook Mall, Market Square, SplashTown, Downtown Houston, Houston Zoo, The Galleria, Reliant Stadium, Toyota Center and more! Nearby companies include Halliburton, Exxon Mobil & Continental Airlines. Among Houston Intercontinental Airport hotels, the SpringHill Suites by Marriott stands above the rest! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline, Hotels.com, Ebookers, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your SpringHill Suites Houston Intercontinental Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing