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SpringHill Suites Houston Intercontinental Airport
Ranked #15 of 511 Hotels in Houston
Certificate of Excellence
Louisville, Kentucky
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great rooms”
Reviewed 9 July 2014

They came and picked me up and saved us from a terrible hotel experience. Gave us a great rate and checked us in to a very nice room. Place is clean, service is awesome, beds were comfortable. Have a good breakfast scrambled eggs, ham, and waffles are the hot food. Pool is small and in parking lot and not much to do in walking distance, but hotel itself was very good.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank mike o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 11 July 2014
I’m so glad you enjoyed our clean rooms, comfortable beds and awesome service! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope to see you on a return visit.

Best,
Devin Frank, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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665 reviews from our community

Traveller rating
    441
    178
    32
    5
    9
See reviews for
184
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Guatemala City, Guatemala
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 July 2014

It is very very good that Springhill Suites has this person which is very passionate about is work.
After having a very long flight it is so nice to find a person like Terry since he reminded me the
movie Budapest Hotel which I just watched.
The room is very good since it has a separate area from the beds so that is possible to watch tv
either from the bed or if you don't want to disturb your spouse you can swindle the tv towards the
sofa side.
We will continue to spend overnight in that hotel

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adian f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 7 July 2014
Dear Adian F,

Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments regarding our spacious rooms with Terry and our team; they work hard to ensure guests feel at home. I appreciate you taking the time to share your kind feedback and we hope to see you again soon.

Best,
Devin Frank, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014

I've stayed at many locations across the US and have also stayed at other SpringHill Suites, however, the staff at SpringHill Suites Houston Intercontinental is definitely a cut above average. Especially, night manager Mr Terry Traylor. From the afternoon desk agent, to the bartender as well as the night manager, I've not experienced such genuinely kind people at a particular location. The rooms are immaculate and spacious. I definitely give this location two thumbs up.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrettyCreole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 4 July 2014
Thanks for your review and recommendation. We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we deliver. Your feedback provides motivation for our team. I will be sure to share your kind comments with Terry. Please come see us again!

Best,
Devin Frank, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheboro, North Carolina
2 reviews
Reviewed 2 July 2014

This was a wonderful stay after a week long service trip in Jinotega. The staff was extremely friendly and accommodating. The room was spotless and very modern. Breakfast in the morning had a nice selection. I would highly recommend this hotel to anyone who is traveling either alone or with a spouse or friend. The rooms may not be as family friendly.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eszabo09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 3 July 2014
We're happy to hear from you, and we're glad to know that you enjoyed your stay with us. It's great to learn that you enjoyed our spotless room with modern décor, ample breakfast and accommodating staff. Please plan to visit us again the next time you travel to the Houston area!

Best,
Devin Frank
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Have never stayed at a SpringHill Suites. Found the property to be fantastic. Rooms were large with a large shower and a separate loo. Very comfortable. Food was good (had the quesadillas) and the staff is awesome. The bartender Rigoberto Martinez kept me laughing - so I enjoyed my solo business dinner.

I would highly recommend this hotel to business travelers.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emack213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 1 July 2014
Thank you for taking the time to write your kind review. We are pleased to hear you enjoyed our large comfortable rooms and awesome staff. I will be sure to share your kind feedback with Rigoberto. Our team strives to make every stay memorable and we continue to seek new ways to positively impact the guest experience; thank you for sharing your feedback. We hope to host you again soon.

Best,
Devin Frank, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedfordshire, United Kingdom
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2014 via mobile

The airport shuttle was a great aspect and the main reason I booked! They were happy to take me to the airport so I could pick up my friends without having to drive there & park and then brought us back to the hotel which I really appreciated! And the young gentleman driving was delightful.

The room itself was nice and clean, though a little bit smaller than I expected but overall good for a one night stay. Use of the wifi was a little difficult and the connection wasn't great, so I just stuck with my cell phone data but my friends persevered and appreciated it.

Breakfast in the morning was relaxed and well stocked. Upon check out we were assisted by Terry, who is an absolute gem!

Stayed June 2014, travelled with friends
Helpful?
Thank dreamexpl0rer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 30 June 2014
Thank you for sharing your kind review with us and other travelers. It’s nice to know you enjoyed our clean rooms, airport shuttle and friendly staff. I appreciate you recognizing our strengths while providing us some areas of opportunity for improvement. I look forward to sharing your kind comments with Terry and our team! Thank you taking the time to write.

Best,
Devin Frank, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los angeles
1 review
Reviewed 28 June 2014

Hanging out with Paula Lewis was amazing. She made out stay an epic experience and I would come back here just to see her again! If you are ever at Iah come stay at the spring hill suites. With the free shuttle and biscuits and gravy

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mcasillas06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at SpringHill Suites Houston Intercontinental Airport, responded to this review, 1 July 2014
We’re happy to hear from you, and we’re glad you enjoyed your stay at SpringHill Suites Houston Intercontinental Airport. We appreciate your high recommendations of our hotel to travelers; I will be sure to share your kind feedback. We hope you’ll have an opportunity to visit us again soon.

Best,
Devin Frank, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Houston Intercontinental Airport

Property: SpringHill Suites Houston Intercontinental Airport
Address: 15840 John F Kennedy Blvd, Houston, TX 77032-2318
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Houston
#8 Business Hotel in Houston
#16 Family Hotel in Houston
#49 Best Value Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Houston Intercontinental Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
Welcome to SpringHill Suites by Marriott Houston Intercontinental Airport hotel, ideally located just a mile from the terminals at Houston Intercontinental Airport (IAH). Catch a breath of fresh air while on the road in our spacious suites with separate living, working and sleeping areas. Stay productive with free high speed internet, large work area and flat screen TV at this Houston hotel. Enjoy the convenience of a pantry area with mini-fridge and microwave. Start every day with a complimentary new breakfast buffet featuring hot and healthy items. Unwind at our lounge, outdoor pool or fitness center. See all that Houston has to offer at nearby Sam Houston Race Park, Deerbrook Mall, Market Square, SplashTown, Downtown Houston, Houston Zoo, The Galleria, Reliant Stadium, Toyota Center and more! Nearby companies include Halliburton, Exxon Mobil & Continental Airlines. Among Houston Intercontinental Airport hotels, the SpringHill Suites by Marriott stands above the rest! ... more   less 
Reservation Options:
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Also Known As:
Springhill Suites Houston Intercontinental Airport Hotel Houston

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