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“Could not be better”

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Fairfield Inn & Suites Houston Intercontinental Airport
Ranked #162 of 517 Hotels in Houston
Certificate of Excellence
Reviewed 28 May 2014 via mobile

This is a very nice hotel, especially given price and location, 5 minutes to Bush IAH airport! The staff is very helpful. Rooms are fresh and bright. Monday to Thursday night they have manager's reception with hot food, beer, wine, and sodas, all gratis plus a tip for the server. You don't get that in the concierge lounge at a full service Marriot! I am impressed with the full-service attitude and attention the team at this property displays. Must have great leadership. Congrats!

Stayed: May 2014, travelled on business
Thank rxman502001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank for taking the time providing review! We really appreciate your business and glad to see you enjoyed your stay. I have taken the liberty of sharing your wonderful feedback with our team. We hope to see you again!

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144 - 150 of 208 reviews

Reviewed 17 May 2014 via mobile

The hotel staff when we got there was nice. They were helpful even when we got to our room and found a little visitor on the floor on its back. I called them to come up and get it because I hate roaches. Especially live ones. Aside from that, I jow it's hard to keep light colored carpet clean in a hotel but it was unsettling to see the stains on the floors. Also, breakfast starts late. It starts at 7 on the weekends and ends at 9. Not very long. If you plan to also use their shuttle service, you will be waiting at the airport at least 30 min and if you need it to go back, take one pretty early because they fill up really fast. I don't really plan to stay here again.

Stayed: May 2014, travelled with family
1  Thank MaMa6363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 20 May 2014

Dear MaMa6363,

Thank you for providing us the feedback! We apologize for not able to meet the room quality expectations. Thank you for making us aware of the issue. We have taken the liberty of sharing your comments regarding breakfast hours as well with our staff to make it better for our guests.

Once again, please accept my apology. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

Thank you again for your feedback.

Kind Regards,

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Reviewed 16 May 2014

We had to overnight it in Houston on our way back from a trip to Costa Rica. The hotel was nice, and it was great to see the ice cold, fruit infused water in the lobby when we came in. There wasn't much to make this hotel stand out from the many others in the area, and there wasn't any restaurants in easy walking distance. But the clerk did give us the numbers to some pizza delivery places and that was appreciated.

We had to be at the airport at 4 am. The shuttle doesn't start until 5 am, so be aware that you'll need to book a taxi.

  • Stayed: May 2014, travelled as a couple
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Thank Nemont_Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 23 May 2014

Thank you for taking the time providing the feedback. I have taken the liberty of sharing the review with our staff members. Currently we are working with a third-party vendor to provide additional food options for our guests. Thank you again for reviewing us and hope to see you again in the future!

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Reviewed 15 May 2014

I ended up here for one night when my flight was cancelled. It was a last minute booking and I got one of the last rooms. The hotel was busy but the staff made easy work of it with all the flight cancellations. They were efficient, friendly and helpful.

I was in room 100 and it is quiet due to the distance from the lobby. The room was well equipped and the bed was comfortable. The cooling system worked well and was quiet. The bathroom was good sized and was very clean. Water pressure was fine and the shower was excellent. My only complaint and this is a personal nature is they have five or six of the small pillows instead of 4 normal pillows for a king sized bed. Again that is just a preference thing.

There is a small mini-store that has snacks, food, sodas, beer and wine for sale. There is a nice sitting area in the lobby. It appears that they server a breakfast but I was unable to partake in that due to my flight leaving early. They have a shuttle that runs to the airport. Make sure that you book your time when you check-in because there are limited seats. The shuttle was on-time, comfortable and fast. You are about 10 minutes from the airport but count on it taking 30 minutes from your scheduled departure time from the hotel.

The one negative is there is nothing much close. There is a restaurant a few hundred yards away but it is not easy to get to at night because of a lack of sidewalks and lighting.

It is definitely a great place to stay if you need to overnight for a flight.

  • Stayed: May 2014, travelled on business
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Thank Stargazerm31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 15 May 2014

Dear Guest,

Thank you for taking the time writing the review. We appreciate your business and glad to see the positive feedback from our guests. I have shared it with our staff. We hope to see you again the next time.

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Reviewed 8 May 2014

We checked in late (8pm) and left around 5am. The front desk stay was very friendly, and when we were looking for a place to eat a quick dinner they suggested a restaurant at a different hotel (3 minutes walking).

Very nice of them to suggest a restaurant at a competing hotel in addition to dine-in options. If I had another extended layover, I would easily stay here again.

Additionally there is a free shuttle to and from the airport. We got to the airport very quickly in the morning and found that there was no traffic.

  • Stayed: May 2014, travelled as a couple
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2  Thank Aaron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 15 May 2014

Dear Guest,

Thank you so much for writing the review. We are excited to hear the positive feedback from our guests. We appreciate your business and hope to see you again!

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Reviewed 6 May 2014

This hotel was a great stay. The two first things I noticed about this hotel was the how clean it was and the friendly staff. They provided us with a shuttle from the airport to the hotel and we were in our room 45min after we landed. very convenient. This hotel has a 24 hour fitness room which is great for early birds like me. Very good wireless internet in the room. This hotel is located in a beautiful natural area with a walking path through the trees which I found very relaxing. The only thing that was an inconvenience was the lack of food near by. Would definitely stay again.

  • Stayed: April 2014, travelled as a couple
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Thank Sodapop0474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 8 May 2014

Thank you for taking the time providing feedback! We really appreciate your business. I have taken the liberty of sharing the comment with our entire staff. We are so happy to see such great review from our guest! Thank you again and hope to see you soon!

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Reviewed 19 April 2014

This is a fairly new Fairfield Inn and is convenient to George Bush Airport. It's quiet, clean, and comfortable; just like a quality motel should be. Nice lobby area. Friendly and helpful staff. No places to eat within walking distance, though. If I am ever in need of a motel close to George Bush Airport , I'll stay here, again.

  • Stayed: April 2014, travelled on business
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Thank amxpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yoyo P, General Manager at Fairfield Inn & Suites Houston Intercontinental Airport, responded to this reviewResponded 22 April 2014

Dear Guest,

Thank you for taking the time providing feedback and recommendation for our Fairfield Inn & Suites Houston Intercontinental Airport. We really appreciate your business and hope to see you again soon! I have taken the liberty of sharing your comment wih our staff as well. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Houston Intercontinental Airport

Address: 4025 Interwood N Pkwy, Houston, TX 77032-3862
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#138 Business Hotel in Houston
Price Range: £64 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Houston Intercontinental Airport 3*
Number of rooms: 131
Official Description (provided by the hotel):
Fairfield Inn & Suites Houston Intercontinental Airport is located a few minutes from IAH Airport. Our Houston airport hotel offers a complimentary shuttle that will take you to and from IAH airport between 5am - 12am. Our Houston hotel rooms offer separate living and sleeping areas, 32 inch flat screen TVs, which is perfect for any short or extended stay in Houston, TX. If you're here to explore Houston, TX, we're a few minutes from the best Houston attractions. Start your day on the right foot at our IAH hotel and enjoy our free full hot breakfast buffet. At the end of your day, relax poolside or partake in some barbecuing in our grilling pavilion. Hosting a Houston event? Plan your next event or wedding at our Houston, TX venue in our Grand Ballroom featuring 2,585 square feet of space. ... more   less 
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Also Known As:
Fairfield Inn And Suites Houston Intercontinental Airport
Fairfield Inn & Suites Houston Intercontinental Airport Hotel Houston

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