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Embassy Suites by Hilton Houston Downtown
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Reviews (1,291)
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925
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All reviewstoyota centerconvention centerdiscovery greenevening receptionminute maid parkgreat hotelhouse of bluesmade to order breakfastsliding doorcomplimentary breakfastvalet parkingcorner suitehouston downtownfree happy hourliving arearooms are spaciouswould definitely stay here again
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938 - 943 of 1,292 reviews
Reviewed 14 December 2013

This hotel is very clean and has a very nice staff. The free breakfast is awesome! They have chefs preparing pancakes and omelets right in front of you. The only bad part of this hotel is parking. You will pay $30 to valet, and the staff will warn you about parking at any parking lots nearby. They need better parking options.

  • Stayed: November 2013, travelled with family
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3  Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded 6 November 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. Our Valet Parking option we feel is a very convenient service we offer to our guests, since downtown parking is at a premium here in Houston. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

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Reviewed 14 December 2013

Facility was very nice, rooms clean centrally located. Price needs adjustment. I would recommend to others but would make sure they check if an event is in town that they will need to be prepared to spend over $200 a night. I guess when they post free breakfast the overpriced hotel room makes up for the food for free breakfast.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Shewanna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded 6 November 2017

Thank you so much for your feedback. We appreciate you staying with us and we look forward to your return.

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Reviewed 9 December 2013

Great hotel and location. The room/suite was very nicely decorated and comfortable. The room as well as the entire hotel was very clean. The hotel seemed new. There was an entire group of our family in town for a wedding weekend. Everyone was thrilled with the accomodations,

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Ellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded 6 November 2017

We appreciate you taking the time to share you and your family's experience with us. We are pleased that everyone had fun and enjoyed their stay. We look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013

Stayed at the hotel during Thanksgiving with my family and we had the best stay. Property is in the center of all kind of events in Houston. No need to drive during stay as we were able to walk to all our destinations.

  • Stayed: November 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank Garey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded 6 November 2017

We appreciate you taking the time to share you and your family's experience with us. We are pleased that everyone had fun and enjoyed their stay. We look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 5 December 2013

We were in town for a family wedding and stayed at the Embassy Suites Downtown Houston. The rooms are very nicely appointed, and very clean, the staff very gracious and helpful. I definitely would stay here again.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded 6 November 2017

Thank you for choosing to stay as our guest and for taking the time to write such a nice review. We look forward to seeing you again.

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