I am her on a three-month stay. When staying this long, the "little things" come into play more than someone on a 1-2 night stay.
Here are my thoughts:
Extremely well-kept suite rooms.
Kind and attentive staff. This is an independently-owned family business, and their hospitality is real. I see pride of ownership throughout.
Casper the dog to greet you at the front desk(!)
Willingness on the part of staff to make things right. (Example: I had poor wi-fi reception in my room, and my wireless device did not support the Ethernet cable they provided. The staff purchased and installed a router in my room to make my life easier, as I'm recovering from surgery and don't move around very well).
Good location. Although some of the surrounding area is sketchy after dark, this property is located very close to the I 45 freeway and IAH airport.
Non-smoking rooms (but conveniently-located ashcans outside of the rooms).
Generally quiet clientele. Short on the riff-raff factor.
Many returning clientele--which says a LOT.
And did I mention Casper the dog? (And if you're lucky, you'll catch a rare sighting of his lovely "sister," Bella.
I can't really say enough about this place. Two big thumbs up.
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