We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nothing special”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sonesta ES Suites Houston Galleria
Ranked #83 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 22 January 2014

Ended up here after i was bumped from the Royal Sonesta. That turned out to be a "royal" ripoff. This is laid out like an middling level "suites" hotel. However, the carpets need replacing and the place needs a cleanup. This place does more damage to the Sonesta name than good. If I were Sonesta I would think about separating myself from this (and maybe the other?) suite properties. Makes me re-think sonesta as a whole.

Stayed: January 2014
Thank Bufind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (334)
Traveller rating
Traveller type
Time of year
Language
  • More languages

218 - 224 of 334 reviews

Reviewed 5 January 2014

Our stay was great. We were kindly taken care of by management for our anniversary with last minute plans. Conveniently located, clean rooms, and management was great. Would recommend easily to others.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Miguell9900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin D, General Manager at Sonesta ES Suites Houston Galleria, responded to this reviewResponded 7 January 2014

Thank you for your recent review of the Sonesta ES Suites Houston. On behalf of the team, Happy Anniversary!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

Love the location of this place, if you want to be near Galleria area/Bellaire/ close-in Westheimer/Richmond. It's easy-in easy out and feels homey. I don't need a lot of services and enjoy no hassel staying so this is great for that. I can take my little dog and feel right at home.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank judeaustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

Really enjoyed our stay at this quaint, European type hotel. The rooms were spacious and the beds comfortable. Free internet and parking a big plus. Along with the great location near restaurants, Galleria, etc. Mario the manager was very nice and for sure we will be staying there again while in Houston. Breakfast was also very good and had a nice variety. Staff was very friendly. My wife was smoking outside and Mario politely showed her the designated smoking area.

Room Tip: email ahead for reservations
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dospesos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin D, General Manager at Sonesta ES Suites Houston Galleria, responded to this reviewResponded 7 January 2014

Thank you for taking time out of your day to share your experience with Tripadvisor. I am happy to hear that you loved our Hotel and I can say, we love having guests! We look forward to welcoming you back if your travel plans ever have you coming to Houston again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

with sale fare of 133$ per night you can give 3 star to this hotel but if 210$ i WOULD not recommended IT and YOU could find better facilities with the same price nearby.
Pos: full kitchen, location, nice lobby, acceptable free breakfast, free internet and parking
cos: old condition and facilities, bathroom in the bedroom, closet in the bathroom, room not clean enough, old tube TV's, filthy carpets, a/c can't keep up and also very thin walls!
incident: toilet water could not drained (this is because it is very old toilet and pluming system) and water came out of the toilet bowl and all over the bathroom, I called housekeeper and she used bathroom towels to dry up and stop leaking water to the bedroom carpet! after that with the same gloves she took dirty towels out, dried the bathroom and brought the clean towels for us! OMG how can I use these towels anymore?!
we had 2 housekeeper during our 4 day stay, first one with light hair color (do not know names) was very clean and doing her job properly, but second one with black hair was horrible and causing us feel that the room is dirty and nasty.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shirinak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

Chairs and couches had tears and horrible stains were on the carpet! Somewhere I had read it was non-smoking but it was NOT; could smell smoke coming from neighboring rooms. Also, less importantly, decor (televisions) were very out of date.

The housekeeping staff was friendly and thorough but the overall experience was pretty poor.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jed1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin D, General Manager at Sonesta ES Suites Houston Galleria, responded to this reviewResponded 7 January 2014

Thank you For your review of the Sonesta ES Suites Houston Galleria. We are pleased to let you know our complete reimaging and renovation of the Hotel will begin in the 1st qtr of 2014. We hope that you might try us again soon and let everyone know about our completely new Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013 via mobile

The money spent on the renovations on the outside of the hotel should have been spent on the inside. They still have tube TV's. The carpets are filthy. The water comes out brown. The a/c can't keep up (and it's the end of October).
The reason I gave them a 2 insread of 0 was due to the staff. They were very helpful and accomodating. I feel bad that they're stuck at such a dump.

Stayed: October 2013, travelled on business
1  Thank danmac0520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
HYATT house Houston/Galleria
Great Uptown
Hyatt Place Houston/Galleria
Show Prices
Show Prices
Show Prices
Great Uptown
Drury Inn & Suites Houston Near The Galleria
Show Prices
Show Prices
Show Prices

Been to Sonesta ES Suites Houston Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sonesta ES Suites Houston Galleria

Address: 5190 Hidalgo St, Houston, TX 77056-6404
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Family Hotel in Houston
Price Range: £93 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Houston Galleria 3*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to Houston, Texas! The Sonesta ES Suites Houston is centrally located in the heart of the Galleria/Uptown business district. Whether you are here for business or pleasure; from the upscale shopping at the Galleria Mall to a variety of restaurants and sporting/ family venues; Houston has something for everyone. A few points of interest are: the Reliant Center/ Reliant Park - home of the Houston Livestock Show & Rodeo and the Houston Texans football team. George R. Brown Convention Center, the Texas Medical Center - with the world renowned MD Anderson Cancer Treatment Center, Minute Maid park - home of the Houston Astros and The Toyota Center - home of the champion Houston Rockets and Comets. Spacious fully furnished and well equipped studio, one bedroom and two bedroom/ two bath suites offer a variety for your accommodation/ relocation needs. Release some stress by exercising in our extensive fitness center, take a dip in our sparkling pool, or enjoy our garden courtyard and BBQ pavilion area. With all of the amenities Sonesta ES Suites Houston has to offer, we are a great option for the overnight guest as well as the extended stay/relocation guest. Complimentary wireless and high speed Internet is available throughout the hotel. The hotel is pet friendly! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travel Republic (UK), TripOnline SA, Ebookers, Evoline ltd, HotelsClick, Cancelon, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Sonesta ES Suites Houston Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Houston-Near The Galleria Hotel Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing