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“Outstanding staff clean hotel” 5 of 5 bubbles
Review of Courtyard Houston Northwest

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Courtyard Houston Northwest
Ranked #224 of 501 Hotels in Houston
Chicago
1 review
“Outstanding staff clean hotel”
5 of 5 bubbles Reviewed 2 August 2014

This is a great buisness hotel. The staff were excellent , Ne Ne , Juliet , the night team whose names a unfortunately failed to get , down to the general manager took great care and pride in service. Wil be back soon .

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abc123456789vb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 reviews from our community

Traveller rating
    23
    34
    14
    9
    4
See reviews for
16
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Beijing, China
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

The hotel location is very good, convenient enough for my business trip.
The room is big and quiet. However my room got no refrigerator, which I thought should appear in all rooms.
The free WiFi is pretty strong in room, but the cellphone signal is somehow very weak.
Overall it has been a good stay.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 June 2014 via mobile

Rooms are big and clean. The mattres needed a replacement and there is no safe in the room.

Although the hotel is a bit isolated you have several restaurantes nearby. There is a Target at a walking distance and 30 meters away you have a Dominos, great to have a cheap meal and convinient if you are too tired or just want to stay in the hotel.

I found the rate to be too high but I was on a business trip and the reservation was done by the company so I really dont know what other options are out there and their prices.

Stayed June 2014, travelled on business
Helpful?
Thank Fernando L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Manager at Courtyard Houston Northwest, responded to this review, 24 June 2014
Thank you for your feedback. We value our guests’ comments. We will be installing new mattresses in July of this year. We ensure the best available rate whether traveling on business or pleasure. We are delighted that you enjoyed your stay and look forward to servicing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint-Chinian, France
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

If you're not here for business in the old Compaq you'll find the surroundings pretty boring.

There are a frw restaurants and a bar in the strip mall just to the east of the hotel, and Brewskis, although loud, is the best of them. Great beer selection and decent food.

The hotel itself: Clean and looks freshly updated. Very nice staff. My room, 214, was very noisy though - the wall air conditioner was extremely loud, as these things always are, and since it is necessary to keep it on 24/7 in Houston in June it made it difficult to sleep. Add to that that there seemed to be zero sound proofing in the walls, and you can imagine I've had better nights. Every time the people in the next room, or on the floors above, went to the toilet or had a shower I thought I had the Niagara Falls two feet from the head of the bed

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anders A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 3 June 2014

This is an average Courtyard. The room was clean, the bed comfortable, and the lobby was nice. It is a good location if you are visiting HP and other nearby companies. There are restaurants in the strip mall next to the hotel. My only complaint with this and all Courtyards is that you get nothing extra by being Marriott Platinum (breakfast should be included).

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank jpb7428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Manager at Courtyard Houston Northwest, responded to this review, 4 June 2014
Thank you very much for choosing to stay at our hotel. Guest feedback is very important to us. As a valued Marriott Rewards member, we strive in meeting our guests expectations. Marriott does offer Elite benefits to its members staying at any Courtyard brand hotel. I apologize if you were not made aware of the benefits during your stay. Rest assured that my time and I will inform you at check in during your next stay. We look forward to hosting you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
428 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

The hotel in very near to HP campus. I stayed there for 5 nights on a business trip and was extremely happy with the free WiFi service. The only issue was that there were no power plugs near to the beds.The rooms were neat and clean and also had a steam iron and board. The beds were comfortable and the bistro food is decent for breakfast or light snacks.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gitanjali m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caracas, Venezuela
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

Excellent hotel near the campus of HP in Louetta RD, very clean and with free parking. I was on the first floor, but my upper floor fellows commented that in the morning they experience a losing of water pressure. They have a bistro that serves Starbucks coffee. They have free WiFi in the room, a little desk and a flat TV set.

Room Tip: Choose the first floor rooms
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ingenierosaurio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Houston Northwest

Property: Courtyard Houston Northwest
Address: 11050 Louetta Rd, Houston, TX 77070-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #224 of 501 Hotels in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Houston Northwest 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston Northwest Hotel Houston
Houston Courtyard
Houston Marriott

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