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“Friendly and Comfortable”

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Hampton Inn and Suites Houston Medical Center - Reliant Park
Ranked #41 of 504 Hotels in Houston
Certificate of Excellence
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Friendly and Comfortable”
4 of 5 bubbles Reviewed 31 December 2013

We were initially supposed to stay just two nights, but needed to add a few days because of a minor medical emergency. The folks at the front desk were incredibly helpful and kind, even giving us directions to the 24 hour emergency clinic (at 11pm on Xmas Eve). The breakfast was extensive - with something for everyone. My parents and some other family were also staying there and they let us hog a table in the breakfast area for hours while we caught up. The room was very comfortable. Nice and clean. Bed was great. Bathroom had plenty of counter space. One little issue. Not a deal breaker at all. The blackout curtains didn't completely black out, and our room was right by the pool and the security lights on it were pretty bright. (This room might also be an issue in the summer when the pool might get busy. Our window looked right out on a pool chair. We'll be back in Houston for other family things in the future, and the location and great service will have us back at the Hampton Inn.

Room Tip: Room 126 looks right out on the pool. I wouldn't recommend it in the summer.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoroMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 8 January 2014
Dear DoroMack,

Thank you for this great review, we appreciate and value your comments and toke a look of the issue with the blackout drapes and fix it, we are looking forward to have you back here soon!!. Please feel free to contact me direct if I can be at your assistance at Mayra.Rascon@hilton.com or at 713.797.0040

Always at your service,

Mayra A. Rascon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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674 reviews from our community

Traveller rating
    359
    192
    69
    34
    20
See reviews for
237
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 24 December 2013 via mobile

I arrived on a Saturday night for a Texans game the following day. The staff was very helpful. I went ahead and booked the room for Sunday night just in case entertaining the customer went a little late into the night. It just so happened that even though I didn't need the room for a second night and I was even able to leave my bag at the front desk with the staff during the game. A very nice group of people.

Stayed December 2013, travelled solo
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 25 December 2013
Dear Andrew,

Thak you for your kind comments from your recent stay, we're very happy to know that you enjoy our "Hamptonality" and that room was comfortable, we will be looking forward to have you again on your next trip to Houston.

Happy Holidays!!

Mayra Rascon
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denham Springs, United States
1 review
5 of 5 bubbles Reviewed 16 December 2013

Me and the party that accompanied me are still discussing the quality of this hotel. We had an awesome stay there. We enjoyed the breakfast and will return on our visits to Houston. The pictures shown, show the real deal. Clean, and beautiful. Service was awesome. We were allowed to check into one of our suites by 12 noon as opposed to 3 PM.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Letha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Owner at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 19 December 2013
Dear Mrs. Letha,

We are very thankful for your amaizing comments on your review and are pleased to know that you enjoy our "Hamptonality", clean and well maintained suites, we will be looking to have you here next time, please feel free to contact me if I can be at your service.

Happy Holidays!!

Mayra Rascon
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Forest, United States
2 reviews
5 of 5 bubbles Reviewed 15 December 2013

I stayed in this hotel from Dec 1-11. Long stays can be difficult for business travelers but the experience was pleasant. Nice room, good breakfast, parking behind a security gate. They even had nice Christmas decorations! I would stay there again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 19 December 2013
Dear Mrs. Barabara,

Thank you very much for your great comments we're thrilled to know that we had provided you with a wonderful service and amenities and are looking forward to have you again staying with us. Please feel free to contact me direct if you need help on your next trip at 713.797.0040 or at mayra.rascon@hilton.com

Happy Holidays!!

Mayra A. Rascon
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennessee
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

Like many folks who come to this Inn, we spent a week visiting doctors at MD Anderson Cancer Center. Couldn't have asked for better service. The hotel staff was welcoming, informative, and really seemed to care. They provided detailed local information and helpful hints. The room was very clean and fully equipped (we rented the one bedroom suite with kitchenette which I highly recommend.) Everything was clean and everything worked. They provided a shuttle, which we didn't use but many others did. We chose the rental car route for overall convenience. The breakfasts were bountiful and quite good. There were always do-it-yourself waffles and four hot entries (always oatmeal, and normally some sort of egg, a variety of potatoes, and a meat.) To their credit, they rotated the hot items which kept the breakfast from becoming boring.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TennesseeChemist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 13 December 2013
Dear TennesseChemist,

We're very pleased to hear that our breakfast food rotation, clean rooms and our sincere care attitude did it for you on your recent visit to our great hotel and we're most definally looking forward to have you here on your next trip. Please feel free to contact me direct if you need assistance with your booking at 713.797.0040 or at mayra.rascon@hilton.com

Always at your service,

Mayra Rascon
Assistance General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

This was a very clean and well maintained hotel. The staff was very helpful and courteous. The breakfast was great. Additionally, the parking has security gates. However, avoid staying by the first floor elevators if you want to sleep in. The traffic in the morning and the staff preparing the breakfast may wake people with sensitive hearing up.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Luis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 13 December 2013
Dear Luis,

Thanks for taking few minutes of your time to share what sounds a great experience at our hotel, from the very clean rooms and surroundings, wonderfull staff and great breakfast to our secured parking lot. We do sincerely apologize for the noise disturbance on the first floor, we will work on it to corrected. We are looking forward to have you here on your next visit to the area. Please feel free to contact me direct at 713.797.0040 or mayra.rascon@hilton.com if you need help with your trip reservation.

Always at your service,

Mayra Rascon
Assistance General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 December 2013

Very comfortable, shuttle was perfect for our needs. in Houston for surgery at MD Anderson and had to check-in early. Front desk was great and ery accomodating. Shuttle use within 3 mile radius helped with ride to pick-up items at nearby Target due to extended stay. Having Luby's right next door was great for quick dinners. Will absolutely stay here again; great quality for pricing.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Gina33701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, 13 December 2013
Dear Gina,

Thank you for sharing thess great comments, we're thrilled to hear that our friendly front desk agents provided you with a warm welcoming and great service and the our convinient shuttle service was perfect for your needs on a very affordable price, I will be sharing all of this with our team members.
Please if you need assistance on your next booking feel free to contact me direct at 713.797.0040 or at mayra.rascon@hilton.com

Always at your service,

Mayra Rascon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Property: Hampton Inn and Suites Houston Medical Center - Reliant Park
Address: 1715 Old Spanish Trl, Houston, TX 77054-1909
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Houston
#34 Family Hotel in Houston
#36 Business Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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