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“Great service and nice place”

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Hampton Inn and Suites Houston Medical Center - Reliant Park
Ranked #60 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 1 February 2014

This is a very nice hotel that is near many convenient places. It's right by the UT Medical Center, blocks from Reliant Stadium, just a couple of miles from the Galleria. All in all, it was very nice.

Despite being right by the Medical Center, the rooms were very quiet and you could only hear the continuous ambulances from the lobby or parking lot. The parking was gated.

The room was very nicely decorated, clean, everything worked, and the bed was very comfortable after a long travel day. The shower had plenty of pressure and hot water. If I had to complain about something, it would be that the elevators are really slow....then again, I'm not very patient.

The happy hour was nice, and breakfast was great (healthy too!).

Would I stay again.....I def would.

  • Stayed: January 2014, travelled on business
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1  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 3 February 2014

Dear Mark,

We're thrilled to know that your first visit to our lovely hotel went very well and that you enjoyed our service and amenities, we have also take in consideration your comments on regards the elevator and pass it along to our ownership group.

We're looking forward to have you here again on your next visit, please feel free to contact me direct if I can be at your service at 713.797.0040 ext 4908 or at Mayra.Rascon@hilton.com

Always at your service,

Mayra Rascon
Assistant General Manager

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539 - 545 of 732 reviews

Reviewed 31 January 2014

my experience at this locstion has been great. I have stayed there for at least 12 years. since they opened. it is very clean safe, and the most friendly and helpful staff you could ever find. they go beyond their duty to help you in any way they can. I love the breakfast they serve it is very clean and healthy food. location is great for so many reasons.

  • Stayed: January 2014, travelled solo
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Review collected in partnership with Hampton
Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 3 February 2014

Dear Ms. Margaret,

Thank you very much for your candid comments and for taking the time to share it, we love having you here! and appreciate you and your husband a lot, if is anything that we can do for you please let us know.

Once again many thanks!!

Mayra Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2014

We returned to this Inn several times during the past couple of months and are pleased to find it just as good if not better than it has been on past visits. The manager actually knows us, other guests find it comfortable to visit in the relaxed atmosphere of the great breakfasts and afternoon snack time. The easy going atmosphere is a real plus particularly if one is doing business with medical center!

While the atmosphere is a great bonus, the reason we stay there is the convenience and first rate service that is routinely experienced at this property. All the advertised benefits such as free shuttle service, free good breakfast, etc are always available ...any (rare) problems are quickly fixed. This is one places where good, consistent, first class service is routinely experienced. Simply great place run by great people!

  • Stayed: January 2014, travelled on business
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Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 2 February 2014

Dear Jim,

Thank you for this awesome review and for you to take the time to share it with the tripadvisor community, as you already experience we work hard everyday to make our guest 100% satisfy and do anything on our power to make this happen. We're looking forward to stay the one hotel of your choice, please feel free to contact me direct if I can be at your assistance.

Always at your service,

Mayra Rascon
Assistant General Manager

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Reviewed 26 January 2014

The shuttle bus drivers were extremely helpful and attentive. They took a lot of guests to hospitals and clinics in the area and waited patiently for many of them to get onto and off the bus. They told us where to go to make pick up easy when we visited museums and restaurants and picked us up within 10 minutes of calling the hotel. The hotel manager drove us out to Kemah on the day of our departure so we could spend a half day at the park / boardwalk rather than sitting in the hotel waiting on a taxi or town car. He arranged for us to leave our bags at the visitors bureau and gave his cell so we could call him if we had any trouble getting a taxi to take us to the Cruise Ship terminal in the afternoon. The breakfasts were very good and the snacks put out in the late afternoon were varied and quite tasty. This is a very well run hotel with excellent management and staff.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Vic U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 2 February 2014

Dear Vic U,

Thank you very much for taking few minutes and share your comments, we're very happy to know that our employees including Michael our GM show up their "Hamptonality" and make your stay very pleasant. We're looking forward to have you here again on the near future please feel free to contact me direct if I can be at your assistance.

Always at your service,

Mayra Rascon
Assistant General Manager

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Reviewed 22 January 2014

Excellent location. Good security. Excellent beds and bedding. Clean rooms and Hotel. Friendly and helpful staff. Good breakfast. I will stay at this hotel on future trips to Houston when at all possible.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hampton
Thank Larry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 26 January 2014

Dear Larry,

We appreciate this great review and we're very happy to know that we meet your expectation and fullfil your needs and for sure are looking forward to see you again soon.

Always at your service,

Mayra Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2014

We have always enjoyed the accommodations at the Hampton Inns. This hotel was updated and very well laid out. We needed the shuttles to and from the MD Anderson and this was a godsend. My only recommendation would be for more ammenties for patients and families. this hotel while in the area of MD Anderson only offered complimentary breakfasts left us stranded for other nearby dining. Waiting for shuttles or taxis is tiresome and it would be nice if the hotel offered a menu of takeout dining. Luby's next door is terrible. Don't waste your time or money on this overcooked, over-fried, over-salted menu.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hampton
Thank Wanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 24 January 2014

Dear Wanda,

Thank you for your feedback of our hotel. We have taken your comments to heart and also I'm aware that our General Manager already contacted you. We sincerely apologize for not meeting your location expectations. We hope to see you again in the near future.

Always at your service,

Mayra A. Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014

You couldn't have a better experience....that's the long and short of it. The staff is well trained and they execute their responsibilities with grace and charm...not to mention competency. The food was excellent and the facility is very nice.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hampton
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 24 January 2014

Dear Kelly,

We love to hear your candid comments and appreciate the time that you set a side to share your experience on "your home away from home", we are looking forward to see you back!!

Always at your service,

Mayra Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Address: 1715 Old Spanish Trl, Houston, TX 77054-1909
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Houston
#34 Family Hotel in Houston
#36 Business Hotel in Houston
Price Range: £85 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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