I have stayed at this hotel several times. It was always good but recently there has been a management change or an ownership change and the level of comfort here is way down.
I checked in and the front desk staff was rude and almost to the point of being obnoxious. It seemed that everyone at the hotel was mad at each other and taking it out on the customer. I found out that there is a new manager, so that could be the problem.
The usual Hampton experience is good, but this hotel has gone wrong in some manner. I would suggest going to the Marriott if you are going to the medical center and avoid this hotel until they straighten the management/operation of the hotel out.
I certainly will NEVER stay here again.
- Official Description (provided by the hotel):
- The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more less
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- Also Known As:
- Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
- Hampton Inn Houston
- Houston Hampton Inn