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Hampton Inn and Suites Houston Medical Center - Reliant Park
Ranked #59 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 21 June 2014

I had the privilege to stay at the Hampton inn, Houston Texas for 4 nights from the 16th to the 20th of June, and I can truly say it was the best 4 nights rest away from home that I had ever had.

For the past three weeks my wife and I had been traveling between San Antonio and Houston in order for our son to attend a junior engineering program in Houston, and the Hampton inn at 1715 old Spanish trail, medical center, was one of the many hotels we stayed on our many visits to the area which I can truly say was the best of them all. The staff there was very attentive and saw to our every needs, seeing that we were traveling with kids. every inch of this hotel was clean and had a comfortable feel, our room was spacious and very fresh smelling with a roll out sofa bed that the kids really liked.

free breakfast was available till about 10am and lemon refreshments was available all day.
thanks to Ms Ball, the general manager, and her wonderful staff for a awesome week.

  • Stayed: June 2014, travelled with family
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Thank Dad214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 26 June 2014

Hello Dad214,

I want to first thank you for taking the time to let us as well as the many people whom read TripAdvisor reviews how much you enjoyed your stay. It means a lot to me and my staff to know that the hard work and many efforts we put forth each day is being noticed. Our jobs would not be as enjoyable were it not for our wonderful guests and your loyalty to the Hampton Inn Houston Medical Center does not go unnoticed. Thank you again for your kind words and we look forward to seeing you in the future! Safe Travels!

Tiffany Ball

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Reviews (732)
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495 - 501 of 732 reviews

Reviewed 20 June 2014

Nice and clean hotel with very friendly staff. They have a nice complimentary breakfast in the morning and a free welcome home reception in the evenings on week nights. This was a great place to bring a group of business travelers and it's very close in proximity to the medical centers.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank Tami H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 26 June 2014

Dear Tami H,

Thank you for highlighted recommend out hotel for group business, we're thrill to hear that you loved our "On the House" breakfast and Happy hour along with the great location near to the Texas Medical Center, please if you need any assistance on your next trip to the area feel free to contact me direct at Mayra.Rascon@hilton.com or at 713.797.0094

Always at your service,

Mayra A. Rascon

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Reviewed 18 June 2014

Visited Rice University and this hotel was ideally located. Only about 1.5 miles from campus. Very close to medical center as well. Overall hotel stay was excellent. A very good value. Parking was free and gated.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 21 June 2014

Dear Jeff S.

We're very pleased to know that you enjoyed our services and amenities including our gated parking lot, thank you for taking the time to share your comments with the online community and feel free to contact me direct if I can assist you with your next trip.

Always at your service,

Mayra Rascon
Assistant General Manager

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Reviewed 18 June 2014

Hotel is very clean and seemed to be well managed. It is very close to MD Anderson with a predictable shuttle service to get there and get picked up for return. The staff is helpful and, at least for us, focused on customer service. We would definitely stay there again.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 21 June 2014

Dear Michael K,

Tahnk you for you 5 star review our staff here is happy to know that your enjoy our "Hamptonality" and most definally are looking forward to have you again here on the near future, please feel free to contact me direct if I can be at your assistance at mayra.rascon@hilton.com or 713.797.0040

Always at your service,

Mayra Rascon
Assistant General Manager

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Reviewed 17 June 2014

We are family of four (including 16 and 18 year old boys). We stayed in a suite with two double beds and a sofa bed so the kids could each have their own bed. The double beds were a tight fit for my husband and I but for only one night it wasn't bad. We slept fine. The check in process was quick and efficient. The room was very clean and spacious and the breakfast very good with a variety of choices.

Room Tip: None of the rooms face the street or busy areas. Overall a very quiet stay.
See more room tips
  • Stayed: June 2014, travelled with family
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Thank Alex628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 20 June 2014

Dear Alex628,

Thank you for taking the time to share your comments we're thrilled to know that our "On the House" breakfast was outstanding for you and the you and your family enjoyed as well the friendly and efficient service from our front desk agents, we most definally are looking to have you here again on the near future. Please if I can be at your assistance feel free to contact me direct at mayra.rascon@hilton.com or at 713-797-0040

Always at your service,

Mayra Rascon
Assistant General Manager

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Reviewed 16 June 2014

The attention to detail and cleanliness is the first impression, but once you stay there for any length of time you realize it is really all about being part of the family. They go out of their way to make you feel welcome and take care of you. All of the amenities are there to make your stay as smooth and convenient as possible. The manager, Tiffany Bell, is a wonderful lady who oozes competency and warmth. I wouldn't want to stay anywhere else now that I've experienced it for myself. I had to go back and forth to the medical center and not only was it convenient but the drivers are friendly and accommodating. Before long the lobby felt more like a living room than a hotel lobby.

  • Stayed: June 2014, travelled with family
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Thank Heidi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 17 June 2014

Dear Heidi,

It is always an extreme pleasure to see the our staff's hard work and attention to detail has done its job. We try to make the Hampton Inn Houston Medical Center a home away from home for our guests and in that we have succeeded with you. Thank you for your kind words and taking the time to let the Trip Advisor users know how your personal experience was. Have a wonderful day and thank you again!

Tiffany Ball
General Manager

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Reviewed 6 June 2014

Overall, our stay was okay. We stayed here on the recommendation of a family member but she herself wasn't happen with the stay. Several things went wrong with the stay including a bathroom leak, tub not draining, and a tv not working. Breakfast was good, staff was nice and helpful. Pool was small but kids liked it anyway.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Amparo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MAYRAR367, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded 17 June 2014

Hello Ampar0p2014,

I want to first thank you for taking the time to give your feedback for the Hampton Inn Houston Medical Center. We strive to provide each guest with an exceptional experience and I see that we were less than successful with your particular stay. We have taken into consideration the issues you had during your stay and assure you that we are putting forth action steps to correct them for future guests. If you find yourself in the area any time in the future, please don't hesitate to give us another try and I assure you that we will not disappoint. Thank you again for your response and I wish you well in your travels!

Tiffany Ball
General Manager

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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Address: 1715 Old Spanish Trl, Houston, TX 77054-1909
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Houston
#34 Family Hotel in Houston
#36 Business Hotel in Houston
Price Range: £85 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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