I've stayed at this hotel many times; enough to provide a good, objective review. I gave 5 Stars, as I can't think of anything wrong with this Hotel! It's extremely close to a big Mall, Shopping, several bars, favorite restaurants, and a country dance hall open later in the week through the weekend.
As far as service goes, you couldn't ask for better. On my most recent trip just before Christmas, I had a very enjoyable time. The young guy (Brent?) that checked me in was very nice, remembered my name, and is always quick about his job. I didn't talk to Musafa on this trip - but he often works the graveyard shift, and is EXTREMELY nice - always smiling and willing to help.
In the morning, Lexi helped out on a housekeeping issue (extra towels), and was very quick and had a smile. I notice at this hotel there seems to be very little turn-over. I stay here for business a few times a month, and I see the same faces. The property manager, Sonya, is also very nice and helpful - and obviously respects and takes cares of her employees.
The food is good and has an indoor pool and hot-tub. Very close to amenities and work for me. Have nothing negative to say about this hotel.
- Official Description (provided by the hotel):
- The Hampton Inn hotel in Houston-Willowbrook Mall is perfect for weddings, business meetings, social events and other group functions. Just minutes from I-45, 290, and Beltway 8 this comfortable hotel in northwest Houston offers shopping and major attractions in abundance.Checking in for business, or stepping out on vacation? Either way, you'll be sure to enjoy your stay at the Hampton Inn Houston-Willowbrook Mall hotel. Relax in spacious rooms offering king or queen-size beds and enjoy free high speed internet access. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Houston - Willowbrook Mall Hotel Houston
- Houston Hampton Inn