First, let me say the staff and hotel are very friendly! The check-in clerk was very inexperienced. We checked-in one minute early to check-in time and was told I was an early check-in and my room was not ready. Once back in my car to drive to room, I realized she had not given me any directions to the room (what side of building it was on). I had to get out and go back in to inquire. Parked right outside of what I thought was close to room - it was all the way down the opposite end of the lot AND on the front side of the building. I had my 80 year old mother-in-law with me - it was a long, slow walk. Last, when I inquired about AAdvantage mile points, she didn't know and didn't bother to inquire. Otherwise, the hotel is very nice.
- Official Description (provided by the hotel):
- The Hampton Inn hotel in Houston-Willowbrook Mall is perfect for weddings, business meetings, social events and other group functions. Just minutes from I-45, 290, and Beltway 8 this comfortable hotel in northwest Houston offers shopping and major attractions in abundance.Checking in for business, or stepping out on vacation? Either way, you'll be sure to enjoy your stay at the Hampton Inn Houston-Willowbrook Mall hotel. Relax in spacious rooms offering king or queen-size beds and enjoy free high speed internet access. Start your day right with Hampton’s free hot breakfast. Even if you're in a rush, don't miss the most important meal of the day. On your way out, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. ... more less
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- Also Known As:
- Hampton Inn Houston - Willowbrook Mall Hotel Houston
- Houston Hampton Inn