Went to Sugarland for business with a colleague and stay in this hotel for more than a week. Initially was staying in another Holiday Inn Hotel near The Fountain, but this hotel was closer to the office, so we shifted.
The hotel was ok for business travel, but transport in Houston was an issue... no public transport, except for cabs, which you have to call and wait.... The room carpet had cigarette burn marks, the room was best, an average room. Breakfast was buffet style but very limited choice of food, with the usual bread and cornflakes ++...
All was ok until we check out and realised that they've added additional laundry charges on our bills... so we ask them to correct it... and thought it was fine after that. But when we received our credit card statement, the laundry charges were still included... we wrote in to the hotel but have not received any reply. Even though the amount wasn't much, I was disappointed that such incidents can occur...
- Official Description (provided by the hotel):
- Just minutes from the world famous Galleria Shopping Mall and a diverse variety of elegant cuisines. 11 Miles from downtown Houston, 18 Miles from William P. Hobby Airport (HOU), and 30 Miles from George W. Bush Intercontinental Airport (IAH). We are located at the Hillcroft exit on Hwy 59 South in between Beltway 8 West and 610 West. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Houston Hwy 59s/Hillcroft
- Holiday Inn Houston