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“Nice hotel in convenient location”

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Best Western Plus Downtown Inn & Suites
Ranked #6 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 12 June 2014

Stayed at this hotel so my husband could go to doctor appointment in medical center. Brought the grandkids along so they could enjoy a night out and swim in the pool. Pool was very nice but cold. Stayed in hot tub most of time. Free breakfast was ok but nothing special. The evening happy hour was not much to write about either. The hotel offered a few selections of beer and wine. They had some sort of eggrolls for the food offering...didn't try them. Hotel staff were extremely nice. Let us hang out after check out and swim in the pool while waiting on my husband to return. Easy hotel to get to and location was great for downtown access.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank cbrowne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 - 322 of 497 reviews

Reviewed 10 June 2014

This hotel is a great value for the price, it is close to downtown and also has a shuttle van. The area seems to be ok, the pool is small but the hotel staff were great. The breakfast spread was super and the attendant kept the coffee going along with the hot food. The carpet had just been changed in teh hotel and the spa was out temporarily. Also, the happy hour is wonderful!

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Best Western
Thank 626patriciar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

I travel once a year for an event and have previously stayed at the Hyatt Downtown and the Doubletree. This year I opted for the BWPlus as it was more conveniently located for my needs. This is a unique little hotel. I was immediately impressed by the freshly baked cookies, friendly check-in, cool lobby. It appears they are doing some new carpeting so I will look forward to that for next year. Our 2 full bed room was plenty big and nicely appointed. The bedding was great and I slept well both nights. Bottled water and Milano cookies were provided in our room along with a Keurig. Nice touches. My big disappointment was that the hot tub's heater was broken and we could sit in cold bubbly water but what is the point? I booked the room due to the closeness for our needs AND the hot tub. : \ The breakfast was typical but I do feel the breakfast attendant could have been a little more observant. She was slow to replace emptied items. The waffle syrup was out the 35 minutes I was there and I finally asked for biscuits. She brought out one. For me. And it was ice cold. I asked if I could microwave it and she took me back to her area and let me wave it but she wasn't very friendly about it. There was eggs but the bacon was out. Bacon finally brought out but now no eggs. Just a little slow for the amount of people that were trying to get their breakfast. I will stay again. But I will call first to make sure the hot tub is functional!

  • Stayed: May 2014, travelled on business
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1  Thank Haywhitmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

I have enjoyed my stay at the above Best Western Hotel many times on my trips to Houston. I plan on staying there again for my business trips. I like the location of the hotel and the price is reasonable compared to other hotels in the area. This hotel is clean, the staff is friendly and the rooms are very clean and comfortable to stay in.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Rene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

My first reaction when I saw my travel agent had booked me in a Best Western, frankly was disappointment. I travel 2 or 3 weeks a month so am pretty choosy where I stay. My company pays all my expenses however, I still like to be careful how I spend my company's money. I usually stay at more upscale properties.
However, I was completely happy with my entire experience at this hotel. Everything was excellent!

  • Stayed: May 2014, travelled on business
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1  Thank gsutton57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Rooms were clean, staff was very helpful and pleasant, breakfast was good and location was excellent! Free parking too! Would highly recommend this hotel to anyone looking for a place to stay in Houston. They had shuttle service to downtown area and happy hour available during the week that was an added bonus.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank 301sheliaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

The front manager, Jo, was so helpful and informative. She let me check out the room first, even though I had a reservation, to make sure it would accommodate the needs of my handicapped husband. We've been fooled before at other motels by the reservationist assuring us the room had all we needed. The roll-in shower was equipped with a portable shower seat which made bathing so easy. We were then able to use the seat in front of the lavatory for his shaving, etc. I felt very secure the way the parking lot was set up. I just think they should have a couple of handicap spaces marked off in the front and back lots down at the end where the handicap rooms are. That would make it even better. The location was just perfect for our trips back and forth to my brother's condo on Montrose. I anticipate we will be returning to this location. Great experience. TV is great with plenty of channels.

  • Stayed: May 2014, travelled with family
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Thank LuAnn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Houston
#10 Family Hotel in Houston
#15 Romantic Hotel in Houston
Price Range: £93 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Downtown Inn & Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western

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