We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“business or pleasure”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Plus Northwest Inn & Suites
Ranked #175 of 511 Hotels in Houston
Certificate of Excellence
waco, United States
1 review
“business or pleasure”
Reviewed 13 May 2014

No matter how your trip happened this hotel goes above and beyond, rooms are very clean the staff goes out of its way to make your stay comfortable near down town airport is a reasonable drive, breakfast is hot clean service good selection, internet works very well; no matter what I will stay again and yes I do recommend this hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

147 reviews from our community

Traveller rating
    59
    57
    19
    8
    4
See reviews for
28
25
17
68
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Marquez, United States
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 7 May 2014

The staff was great. Housekeeping was excellent. The lobby area was very clean and the rooms were large and spacious. The handicapped bathroom was very well laid out. The breakfast was very good. There were omelettes several days and the food was hot plentiful

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cleo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2014

This hotel though a little dated, was very clean and rooms updated. Bed was extremely comfortable, washroom was spotless with good quality ammenities. Breakfast was average, small area and limited breakfast choices, however, had everything I needed. Price was very reasonable and hotel was very quiet. Would definately stay here again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
silsbee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

2 different stays a year apart. Vehicle broken into both times. This time got 11 total vehicles. cars parked within 100 feet of lobby. Criminals made several passes by lobby while transferring stolen goods without attendant notice????

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Keith Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajay A, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, 27 March 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 17 March 2014

The hotel was very neat and clean, The staff was friendly enough. The room was quite large. I had the jacuzzi tub suite. I really liked it & had a long soak in the tub, I didn't use the jets becaue they seemed loud. The roon had a king bed, sofa, desk, big tv, fridge & microwave. I didn't go to the free breakfast but saw the waffle iron in the lobby. I would definitely stay at this hotel again.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 637paigeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajay A, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, 19 March 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge LA, United States
2 reviews
Reviewed 17 March 2014

The hotel itself is great! Very clean rooms and central areas. Staff courteous and helpful. Was convenient for me as my business work was only a half mile away, but traveling in the evening is awful! Traffic is at a standstill in the area until after 7:00, but that isn't the fault of the hotel. We did lose power at the hotel twice. This was not an area issue; the hotel was the only building without power, so it has to be something with the service to the hotel. Staff said this had happened before.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Duane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajay A, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, 19 March 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middle Tennessee
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 March 2014

Took a chance on this facility as it was new and close to the office I was visiting. Location for being close to downtown and out 290 N was pretty good.

Staff was extremely friendly and very eager to assist.

Room was spacious and clean; decent bath amenities and a cold fridge and good microwave. Wifi was pretty quick and very stable.

One deduct on the facility. On Tuesday night while trying to finish and send some documents, the power went out. Not the area, just the facility. After three hours, the power came back on and I was able to finish around 1:30 a.m. with a 7:30 a.m. meeting. Around 4 a.m., the power went off again and was still off went I left for the day.

Again, the staff was very eager to make things as comfortable as possible, however, I was surprised when I checked out two days later that no adjustment had been made to the bill. More than a bit disappointed.

Return to the same office for four days this week and I'll give them another shot.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajay A, Manager at Best Western Plus Northwest Inn & Suites, responded to this review, 19 March 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 713-290-1400.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Houston
0.7 mi away
La Quinta Inn & Suites Houston Northwest
1.9 mi away
Hampton Inn Houston-Brookhollow
8.4 mi away
Best Western Plus Sam Houston Inn & Suites
Show Prices
Show Prices
Show Prices
22.8 mi away
Best Western Deer Park Inn & Suites
1.1 mi away
Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
2.1 mi away
Red Roof Inn Houston - Brookhollow
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Northwest Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Northwest Inn & Suites

Property: Best Western Plus Northwest Inn & Suites
Address: 11611 Northwest Fwy, Houston, TX 77092
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#91 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Northwest Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Best Western Plus Northwest Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Houston
Best Western Northwest Hotel
Houston Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing