I was in town for Medical Examinations I needed at MD Anderson, traveled approximately 300+ miles. I checked in to the motel and I had the worst experience I've ever had. The motel is located on the bad side of town. I checked the room after I had registered and noticed that the door was not properly secure, I had a difficult time getting the lights on and the furniture was very outdated. I returned to the office not touching anything but the light switch and the door knob. I requested a refund as I didn't feel safe staying there. I was denied my request. I was told the manager was out of the country and their policy was strictly no refunds. I left the motel and got a room elsewhere. I contacted the manager-owner a week later, and the manager was very rude. She stated that it was my problem that I didn't feel safe and not hers. Said she would not give me a refund. Tried to explain to her that I was there for Medical reasons and that I had just gone in the room for about a minute. Manager insisted that that was my problem.
- Official Description (provided by the hotel):
- Houston Medical Center Lodging.CareFree Inn is the best kept secret in Houston, TX. Our staff and service is top of the line and we offer comfortable and affordable accommodations. Our hotel is uniquely designed to embody an exotic place with a magical concept that represents the State of Texas. CareFree Inn is one of the leading hotels near Reliant Stadium and offers a family rate, group booking rate, government rate, Corp rate, student rate, AAA rate, AARP rate and TMC Texas Medical Center rate.Medical Patient Rate Hotels.When seeking accommodations near the Houston Medical Center, CareFree Inn provides recovering guests with a number of valuable amenities and services not found at many hotels. In addition to comfortable accommodations featuring a full continental breakfast, our guests will find they have access to a number of shopping and recreational opportunities. CareFree Inn is central to Reliant Stadium, shopping, dining and entertainment in Houston, TX.Houston Medical Center Lodging.Whether traveling to Houston, TX for business, medical treatment or vacation, CareFree Inn offers a friendly team of employees who make certain our guests have an enjoyable visit. As one of the leading Houston Medical Center hotels, our pledge is to provide customers with comfortable and affordable lodging. ... more less
- Reservation Options:
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- Also Known As:
- Carefree Inn Medical Hotel Houston
- Carefree Hotel Houston