The hotel is very clean and looks to be recently updated. The beds are comfortable. The shuttle service to MDAnderson is great. The staff seemed very caring as many of their guests are there for medical reasons and are return visitors. The 4 star rating is due to the fact that after hotels.com promised be a refund of unused days of our stay when I booked I found that the hotel had to O.K. this and they would not. Don't book through hotels.com as they also denied me the medical rate and they will tell you anything to get you to book through them. Call the hotel directly.
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- Also Known As:
- Comfort Suites Houston
- Houston Comfort Suites