I stayed at this HIE for four nights. It's been recently renovated and the room, bed, bedding, etc. were all in excellent condition. It's right next to the I-10 Freeway so I asked for and received a room at the back of the hotel. I never heard any outside noise, except in the middle of one night when someone's car alarm went off repeatedly over the span of about 30 minutes.
While I was there, the pool was being repaired, so although it was available, the water temp. was not comfortable. I told the front desk staff that one of the reasons I booked into this location was because of the pool. They cheerfully adjusted my bill in keeping with their 100% satisfaction guarantee.
During my stay, I had a few other requests of the front desk, and Griselda cheerfully and professionally took care of them.
- Official Description (provided by the hotel):
- Refreshed and changing the look of our property for you. We are working hard and would love to have you stay with us. Welcome, we want our home to be yours. With free breakfast get your day started on the right foot. Enjoy our indoor pool without getting the sunburn or sand. Our staff is here to make your day incredible and if we are unable we will make it right. ... more less
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- Also Known As:
- Holiday Inn Express Houston - Memorial Park Area Hotel Houston
- Holiday Inn Houston