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“Clean room & convenient location”

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Hilton Americas - Houston
Ranked #7 of 517 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 27 April 2014

This hotel is located in the middle of everything and the rooms are very quiet. I was able to walk to restaurants and bars conveniently. The traffic is heavy downtown and I don't know of a better location. There was a Houston Rockets playoff game the last night of my stay and I didn't hear any noise. I only wish they offered free in room wifi.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 2 May 2014

Dear Paul R,

Thank you for your review and for highlighting our clean, quiet rooms and convenient location.

We appreciate your business and hope to be your hotel of choice when visiting Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager

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Reviews (2,834)
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1,990 - 1,996 of 2,834 reviews

Reviewed 26 April 2014

Hilton Americas is a great location for downtown activities & events. It is right next to Discovery Green, George R Brown Convention Center, downtown shopping & restaurants. The rooms were clean & comfortable, staff were very pleasant. I actually live in Houston but stayed there overnight after attending a concert at Toyota Center, which is just across the street.

Room Tip: Rooms facing Discovery Green have a great view of the park.
  • Stayed: March 2014, travelled with friends
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Thank akh1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 28 April 2014

Dear akh1000,

Thank you for highlighting our clean and comfortable rooms, pleasant staff and great location on TripAdvisor.

We appreciate your business and look forward to your return.

Regards,

Jacques D'Rovencourt
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

I book this hotel for a weekend getaway for my partners Birthday weekend and place was great everyone was very friendly. I booked the Executive Suite, which included Breakfast, Internet, and Parking package which was great highly recommend. This was my first time in Houston for more the just a one day stay. Loved the Hotel always look and felt great everyone was very helpful. I wish that I would have gotten a nicer welcoming to the hotel like I requested to have a piece of a cake to be in my room that sad "Happy Birthday Weekend to my Partner" but could not have that done for some reason. Which was strand I did not wanted to be free was planning to pay for it but was not available which was strand to me management need to look into providing such service - but hotel ended up being very nice and almost boutique! Service was good and rooms were really nice. Check-in line was quick. Was a bit confusing getting from the elevators to the parking but a sweet employee in the house cleaning department pointed us in the right direction - loved her!...

Room Tip: Get the package deal I stay with the Breakfast, Internet, and self parking with Executive Suite pack...
  • Stayed: April 2014, travelled as a couple
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2  Thank Jagtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 28 April 2014

Dear Jagtx,

Thank you for your sharing your Hilton Americas-Houston experience with others on TripAdvisor.

We were pleased to read that your stay was very enjoyable but we also need do apologize for the difficulty in receiving the birthday welcome you had requested. This should have been taken care of seamlessly and we are looking into this.

We appreciate you staying with us and we do hope to have the opportunity to serve you again.

Regards,

Jacques D'Rovencourt
Hotel Manager

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Reviewed 23 April 2014

Thought this would be standard drab expo center hotel - but hotel ended up being very nice and almost boutiquey! Service was good and rooms were really nice. Check-in line was quick. Was a bit confusing getting from the elevators to the parking but a sweet employee in the souvenir shop pointed us in the right direction - loved her! Would come back and spend more time in the area as it seemed there was a cute park across the street.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Tanya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 28 April 2014

Dear Tanya A,

Thank you for your feedback and we were pleased to read that your experience was much better than you had expected.

We appreciate you staying with us and we look forward to welcoming you back on your return to Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager

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Reviewed 21 April 2014

I was attending a conference that was being held at the Hilton Americas in Houston. This hotel is nice, and the staff were outstanding, but the rooms seemed to be lacking amenities that I consider to be requirements.

The hotel in-room Wi-Fi was available for an extra charge, but my phone and tablet got free Wi-Fi because they are AT&T devices. The room didn't have a fridge. Both of these things are provided for no charge at other Hiltons.

The staff at the hotel were outstanding. They were always setup on time for the conference and provided excellent conference support. The location is very nice, right next to a park and not very far from the ballpark.

  • Stayed: April 2014, travelled on business
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Thank rkolosky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 24 April 2014

Dear rkolosky,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and recognizing the great service our team provided you during your stay.

Internet is complimentary to AT&T U-verse subscribers such as yourself. In addition, complimentary internet is provided to all Hilton Honors Gold and Diamond Level guests, those staying in our executive Level rooms, and in our hotel lobby, restaurant and bars. We encourage all of our guests to join the Hilton Honors program in order to receive this great benefit.

We do have refrigerators in many of our guests rooms and we are in the process in completing he installation to the rest of our guest rooms. in the interim, refrigerators are available on a complimentary basis when requested.

Mr. Kolosky, thank you again for your review. We appreciate you staying with us.

Regards,

Jacques D'Rovencourt
Hotel Manager

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Reviewed 21 April 2014

I had the best hotel experience during my stay at this Hilton Hotel. The staff was very accomodating in all areas of the hotel. The food served at our conference sessions was great and unique in terms of how the chefs created their own flavors to apply to eat meal.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 24 April 2014

Dear Kevin K,

Thank you for sharing your excellent hotel and culinary experience with others on TripAdvisor.

It was a pleasure serving you.

Regards,

Jacques D'Rovencourt
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

I was well taken care of by all of the staff. I'm handicapped and whenever I was in need they were right there. A very professional and polite staff. The room was excellent. The bed and pillows were very comfortable. The bellman was very helpful. His name was Ocie M. I will never forget my experience. Thank you
Eugene Vos

  • Stayed: April 2014, travelled on business
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Thank Eugene V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this reviewResponded 24 April 2014

Dear Eugene V,

Thank you so much for taking the time to recognize our caring staff and specifically mentioning Ocie McQueen from our Bell team.

We have shared your experience with our team and passed along our appreciation for the service they provided you.

Thank you for staying with us and we hope to serve you again soon.

Regards,

Jacques D'Rovencourt
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Americas - Houston

Address: 1600 Lamar, Houston, TX 77010-5012
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#3 Spa Hotel in Houston
#5 Business Hotel in Houston
#6 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Price Range: £106 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx Office. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for six consecutive years. ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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