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“Beautiful Chandeliers!”

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Hilton Americas - Houston
Ranked #5 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
VA
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful Chandeliers!”
4 of 5 bubbles Reviewed 2 August 2014

We stayed here in June on business. Due to the high prices, we did not eat here. However, we did find a lovely market/restaurant nearby that was very affordable. Phoenicia Specialty foods served hot, freshly cooked food. Back to the hotel. The hand-blown glass chandeliers were gorgeous and I just couldn't look at them enough! Our room came with a small fridge (not noted in the reservation, but a pleasant surprise). The room was just a normal room and nothing to write home about. Wi-Fi reception was excellent. Paid for a parking and Wi-Fi package so we wouldn't have to pay the published $15/day in-room Wi-Fi access. Sheesh, that's a stiff add-on charge! Hotel is connected directly to the convention center and is next door to the Toyota Center--which is lit up at night and is beautiful. We had no problems checking in or out, nor any problems during our stay. The indoor pool was a disappointment as it is a lap pool. Not kid-friendly.

Green Features: Signs in room said that if we hung up our towels each day, the staff would not replace them with fresh--to be environmentally friendly. So, we hung up our towels each day--and they were replaced each day. Hmmm.
  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank TGMFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 6 August 2014
Dear TGMFan,

Thank you for your review and for staying with us when visiting Houston. Our chandeliers of Murano Glass designed by Barovier & Toso provide a greats sense of arrival for our guests as they enter the hotel. We hope we have the opportunity to keep serving you.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,604 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (497)
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English first
Jenkintown, Pennsylvania, United States
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

Hilton Americas is a typical big box hotel, done well. Service was strong, the facilities very nice, room spacious and up to date, and prices… OK overall, with a high price for things like on sight meals, coffee etc. And of course the $15 additional per day for wifi access is ludicrous, even if I'm putting it on my expense account.

But the big advantage here--location, location, location. Since Houston is hotter than the surface of the sun about 70% of the time, being in the Hilton Americas means you have access to their more than ample meeting room space as well as access to the convention center without going outside. It's worth the prices quibbles.

Insider recommendation--skip the car rental. Take the shuttle from the airport (either one) and the Hilton Americas shuttle will then drop you off and pick you up anywhere in the downtown area. Plenty easy.

Room Tip: Best view are rooms facing Minute Maid Park. Worth asking for.
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  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Patric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 5 August 2014
Dear Patric K,

Thank you for your feedback and highlighting our service, convenient location and easy use of our shuttle services.

We appreciate your business and recommending us. We look forward to welcoming you back.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duluth, Minnesota
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

I come to Houston every spring for a conference, and always stay here. Each time is better than the last, as I find more to do in the area. This hotel is a little pricey, but well worth the extra amount for how nice it is. Plus being downtown close to the convention center saves on parking and taxi fare.

Room Tip: Try for a room facing discovery green park across the street. The view is great.
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  • Stayed April 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Duluthian87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 5 August 2014
Dear Duluthian87,

Thank you or your continued loyalty when visiting Houston. We are pleased to read how our continuous improvement process leads to each stay being better than the last.

We look forward to your return.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pottstown, Pennsylvania
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Stayed here for 5 nights on a business trip. Room was nice, large and bed was comfortable. Great infinity lap pool, gym and nice Spa. The staff was always friendly and went out of their way to fulfill any requests. Its a very large Hotel connected to a very large convention center but the room was quiet,I had a good stay here and would recommend it. A bit pricey but welcome to downtown Houston.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank R-RYD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 5 August 2014
Dear R-RYD,

Thank you for sharing your great experience at the Hilton Americas-Houston on TripAdvisor.

We appreciate you allowing us to be your home for five days while in Houston and we hope to have you back with us again.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Massachusetts
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Friend and I stayed here over a weekend to attend the Red Sox games at Minute Maid Park. Our room had a great view of the park and it is an easy walk to the park from the hotel. Pool looked great but we did not use it. Used the exercise room twice which had all brand new equipment in it including treadmills, elliptical machines, free weights, etc. complementary head phones, workout towels and water. Room was big, beds were comfy and we never heard a whisper from the hallway or neighbors. Desk clerk was very accommodating by giving us another parking pass card that was good to get our rental car out of the garage after we had already checked out. Nothing negative to say about our stay.

Room Tip: Higher floors have a better view of the city. No surprise there.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LobstaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 1 August 2014
Dear Lobstaman,

Thank you for your feedback on our great location, excellent room and amenities that we provide for our guests.

We appreciate you staying with us and we hope to be your hotel of choice whenever visiting Houston.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boston
Level Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

The rooms were clean, beautiful, and had a great view. The services offered at the hotel including the downtown shuttle were great. Nice gift shop, bathroom with tub, robes in the room. Check in was quick and pleasant. The dining was quick, the wait for elevators was minimal. The bed and bedding were top notch. Rooms were quiet despite being near the elevator.

Room Tip: Try to get a top floor
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexandra k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 1 August 2014
Dear alexk50,

Thank you for sharing your wonderful stay with others to read on TripAdvisor. We are pleased you had the opportunity to enjoy the great amenities the hotel has to offer our guests.

We appreciate your business and we look forward to your return.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laredo, United States
1 review
5 of 5 bubbles Reviewed 30 July 2014

Excellent Service, great atmosphere, relaxing accommodations. The lobby had three different bar/restaurant setting to enjoy and relax during the evening with business associates. Not a lot of loud music that made it easy to converse and enjoy the evening.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Roberto S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 1 August 2014
Dear Roberto S,

Thank you for sharing your experience on TripAdvisor and selecting our hotel when visiting Houston.

We hope to welcome you back soon.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Americas - Houston

Property: Hilton Americas - Houston
Address: 1600 Lamar, Houston, TX 77010-5012
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Houston
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#5 Business Hotel in Houston
#5 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx Office. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for six consecutive years. ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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