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“Wonderful stay in Houston”

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Hilton Americas - Houston
Ranked #6 of 511 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
Houston, United States
1 review
“Wonderful stay in Houston”
Reviewed 21 August 2014

We were treated very well. The executive lounge was a wonderful experience. Both wonderful food and a great way to rest from a hectic day. The staff was very friendly and helped us in every way to make our stay more pleasant. The hotel was great with everything you need to enjoy your vacation. An all over great stay and we highly recomend this hotel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 26 August 2014
Dear Peter S,

Thank you for recognizing our team for the service they provided you which helped make for a great stay and a wonderful time in Houston. Our goal is for all of our guests to feel cared for, valued and respected and we appreciate knowing when we have achieved this goal.

We greatly appreciate you staying with us and your recommendation to others.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,775 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (517)
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English first
San Antonio, Texas
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2014

If you're doing something in downtown Houston, this might be a great place to stay. The rooftop pool and hottub are pretty nice. If you are an honors member or pay an extra few bucks a day, you can use the steam room/sauna, which is well worth it. Room was above average, comfy bed and clean feeling. Good restaurant in the lobby, bar as well. Be prepared to pony up a handsome sum for wifi access and parking.

Room Tip: It was a pretty good hike to get from my room to the pool, depending on where you are, you might hav...
See more room tips
Green Features: Environmentally friendly practices? I could care less. But, I think they had that save a towel policy in the bathroom.
  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 25 August 2014
Dear Paul G,

Thank you for your feedback and glad that our convenient location and amenities help make for a great stay.

We hope to be your hotel of choice when returning to the area.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2014

I only stayed one night for business, but I was thoroughly impressed with the overall quality of the hotel. I'm a rewards member, so the rewards rooms are on different floors than the rest of the hotel. The room was spacious and very clean and I had a great view of Minute Maid Park. Parking is a bit pricey, but it's a pretty standard charge for any downtown Houston hotel. The gym is pretty nice for a hotel gym and the pool isn't bad either. My only complaint is that I stayed on a Monday night and for some reason the room service was so backed up that it took over an hour to get my dinner. They were able to warn me of the wait ahead of time, so I was able to run downstairs to the bar and grab a beer and a snack to tide me over. I will definitely be staying here again.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Ajacks00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 24 August 2014
Dear USSAmberJack,

Thank you for your review, loyalty and recommendation. Our apology for the delay on you in room dining experience and we have shared this with our team.

We look forward to serving you again.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
Reviewed 20 August 2014

It Was An Amazing Visit. truly an amazing hotel and service.
The hotel is close to everything in Houston. It was a first class experience from start to finish. The beds were very accommodating........

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 24 August 2014
Dear H H,

Thank you for sharing your first class experience on TripAdvisor with other travelers.

We hope to welcome you and your family back on your next vacation.

Regards,

Jacques D'Rovencourt
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, United States
1 review
Reviewed 20 August 2014

The Houston Hilton Americas is one of the cleanest most accommodating hotels we have ever experienced. The staff is very proactive, knowledgeable and experienced. The management is most definitely perfection. We were well informed of all the amenities available and felt so welcome. This is what a vacation is all about. This is high class without the exorbitant costs. Unbelievable!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 23 August 2014
Dear Kathy S,

Thank you so much for your review and kind words. Being considered as "one of the best Hiltons" is truly an honor.

We appreciate you and your family staying with us during your vacation and allowing us to be part of special moments shared with your family.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level 5 Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 August 2014

We were on a weekend trip to watch a ballgame and stayed here due to the proximity to the ballpark within easy walking distance (or a shuttle was offered). Green space with entertainment just outside the hotel. Rooms are very nice and restaurants onsite.

Room Tip: If staying with others, ask to be in the same elevator tower.
See more room tips
  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T0niL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 20 August 2014
Dear T0nil,

Thank you for choosing to stay with us while attending a Houston Astros game at Minute Made Park. We appreciate your feedback and we look forward to hosting you again soon.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
medellin, Colombia
1 review
Reviewed 17 August 2014

Confortable, clean, very good location. The bedrooms are very good. The fitness room is perfect. They should include internet and breakfast in the rate. It would be good to include more choices in the menu.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gustavo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, 19 August 2014
Dear Gustavo H,

Thank you for highlighting the cleanliness, beds, fitness center and location which helped in making your stay comfortable.

We appreciate you staying with us and we look forward to serving you again.

Regards,

Jacques D'Rovencourt
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Americas - Houston

Property: Hilton Americas - Houston
Address: 1600 Lamar, Houston, TX 77010-5012
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Houston
#1 Family Hotel in Houston
#2 Spa Hotel in Houston
#5 Business Hotel in Houston
#5 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx Office. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for six consecutive years. ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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