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“Great Hotel, Lot's of character” 5 of 5 bubbles
Review of Hotel ICON, Autograph Collection

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Hotel ICON, Autograph Collection
Ranked #18 of 501 Hotels in Houston
Certificate of Excellence
Savannah
1 review
“Great Hotel, Lot's of character”
5 of 5 bubbles Reviewed 21 May 2014

We stumbled across this hotel because it came up on our Marriott Signature hotel list. We were in town for a girls getaway weekend. The staff at the front desk were wonderful- they even brought up a few drink tickets since they knew we were on a girls weekend. Then they gave us ideas where to eat and recognized us the next morning and asked how our evening was.
The lobby and hotel is very iconic and swanky looking- we loved all the nooks and crannies in our room.
We would definitely stay here again.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 22 May 2014
I am so pleased that you enjoyed your Girls Weekend with us at Hotel ICON. We are very proud of our Hotel and love to hear what others think of it. We look forward to having you back for another girls night out at Hotel ICON. Please contact us to plan your next stay!!!

Steve
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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996 reviews from our community

Traveller rating
    574
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (173)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

This was technically a fine hotel, but practically speaking it just lacked that something special that would have me return. hard to put my finger on - the room was very large, actually too large to feel comfortable. Layout felt awkward, as did the public rooms downstairs. Must be a fung shui thing.

Room Tip: I was not a fan of my room - layout and size was very awkward. Best to ask the staff which rooms th...
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  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 15 May 2014
Thank you for your review of our hotel. Our rooms are large. We do offer various sized accommodations and we are happy to move you into a smaller room next time if that meets your needs. As a renovated historic building, we do have issues with how the building was built in the early 1900's, however we are very proud of what has been done to our facility. I do hope that you try us again as we strive to make sure all our guests enjoy their stay.
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Lake Charles, Louisiana
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

We stayed here for my nephew's wedding and were treated royally from the moment we entered. The rooms are sooo comfortable, the staff very accommodating, and the ambience - perfect!!
My daughter and son-in-law were in a handicap accessible room without a tub; so, I asked for a room change for their second night and John was able to move them a few doors down on the same floor to enjoy the unbelievable bathrooms with the huge soaking tub and amazing shower.
The only complaint I have is that late night when we arrived back at the hotel after wedding events, and wanted a "night cap", there was only one bartender to about 30 people. A little frustrating. Also, for breakfast on Sunday, the staff seemed a little inexperienced and overwhelmed. It took an hour to get served and the food was not hot.
The next day, however, server was very attentive and food was good.
Thank you, Hotel Icon, for a very nice weekend. I would definitely recommend your hotel to anyone. My husband found a running path that he loved, and I enjoyed a nice morning walk downtown.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pollypnorma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 15 May 2014
Thank you for your great comments. I am happy that you enjoyed your time with us at Hotel ICON. This is a comfortable place with historic facilities. Thank you for your feedback on staffing levels. We will definitely look into that as we are here to provide outstanding guest service!

Steve GM.
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Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

Had a wonderful experience at the Hotel Icon in Houston. The hotel is a remodeled early 20th century bank and has many features that give it a great 1920's feel with high end décor and design, including the original bank vault door behind the front desk. The service was perfect with the front desk being very friendly and everyone was very helpful. The morning breakfast, while being a little expensive at $16, was very good with fresh made fruit smoothies and a nice selection of other options. They have free shuttle service throughout downtown which makes it great to get around downtown Houston on those hot or rainy days. The beds in the room are comfortable with down comforters and down pillows and nice accent furniture. Overall fantastic experience and I will be staying here during my next visit to Houston.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 15 May 2014
Thank you very much for letting us know how you enjoyed your visit to Hotel ICON. We love our guests and definitely love hearing about your time with us. I do hope you get to come back and see us again.

Steve G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairbanks Alaska
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

We went to Houston to take in the Astros and Mariners Baseball Series. We were extremely happy we booked our rooms at Hotel Icon. The Hotel is within walking distance of the park and the rooms are awesome. Great style and the beds are super comfortable. My wife enjoyed the jetted tub!

We arrived a bit early, however they were able to get us right into our room. Thank you to the front desk for being super friendly. we were walked to the Elevator and had a mini tour of the hotel before heading to our room.

Great City Views! At night you feel like to are looking out at the New York Skyline.

The food at the restaurant was good. I enjoyed some Texas favorites. And I do recommend the Bar Bites! They have bacon wrapped Quail.... Wrap anything in Bacon and it is Awesome!

Kudos to the Hotel Icon for a great Stay. I will let all my friends know that we have a new address in Texas! And when the Mariners and Astros are in the Playoffs!!!!! we will be back!

Room Tip: Ask for a City View on the Higher Floors. They do have suites on the top floor which would be spect...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stewart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 5 May 2014
Excellent!!!! I am thrilled that you had a great time at Hotel ICON. We enjoy serving our guests and I am very happy that it made an impact on your stay. We are close to Minute Maid Park and we love our Baseball Guests!

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 April 2014

Loved this hotel! Our room was immaculate, beautifully decorated and very spacious. The bathroom alone is HUGE! I wish I could have brought it back home with me. Everyone at the Icon is friendly and helpful, from the valet to the bellmen to the front desk. Take advantage of the free shuttle to downtown locations. We were there for a long weekend, and didn't have to get our car until we were ready to drive home. On the weekends they have a fantastic breakfast buffet set up on the bar in the lobby. Everything was delicious, and the service was great. We will definitely stay here again on our next trip to Houston, and will recommend it to all our friends as well.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tricia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 5 May 2014
I am please to see that our neighboring state send such great people to Hotel ICON. Your comments are shared with our team of associates to let them know what an impact they have on our guests. Thank you for taking the time to do this review to let others know how your stay was. We look forward to your next visit! Thank you again from the staff of Hotel ICON Houston!

Steve Dennis General Manager
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New York, NY
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

First, a few caveats. If you need a reliable internet signal, DO NOT stay here. I wound up moving to the lobby to do my work, because the wi-fi signal in the room kept dropping me. It appears that the routers are on the 1st floor and on the 16th (penthouse), so it probably makes sense to ask for rooms as close as possible to those floors.
Also, the neighborhood is a bit sketchy. The various prisons are a few blocks away, as well as feeding programs for homeless people, so the area is full of bail bondsmen and that sort of thing, along with a lot of panhandling and the smell of urine (or worse).
It's a transitional neighborhood. Lots of hipster bars and funky restaurants. But good luck finding a New York Times on a Saturday (the desk was clueless), or something so basic as a drugstore or grocery store. Even a Starbucks is quite a hike. So though there's a trolley stop outside the door, you probably need to have a car if you plan to stay here.
That said, this is a little gem of a hotel in an old bank/office building. Staff is attentive, rooms are comfortable. Despite the trolley and other potential noise issues, the windows are nicely soundproofed. Breakfast is good. It's just a very comfortable place to stay, especially if you have business downtown.

Room Tip: If you need a wi-fi signal, try staying as close as you can to the first floor or the 16th, as those...
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jack_3B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ICON_GM, General Manager at Hotel ICON, Autograph Collection, responded to this review, 5 May 2014
Hotel ICON is in an up and coming section of Houston! New restaurants and night clubs are opening all around us. We are located close to University of Houston Downtown and several high rise offices and the courthouses Just off many of the freeways in Houston.

Thank you for your feedback on the Internet. We are in the process of upgrading our Internet and will have several options in the near future.

The Hotel ICON is a great place to stay and we do offer complimentary shuttle service in the downtown are so we would be happy to give a ride to the local drug stores. Please let us know next time so that we can help you enjoy your total stay.

Best regards, Steve Dennis General Manager
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Additional Information about Hotel ICON, Autograph Collection

Property: Hotel ICON, Autograph Collection
Address: 220 Main St, Houston, TX 77002-1706
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Houston
#16 Romantic Hotel in Houston
#25 Family Hotel in Houston
#33 Business Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel ICON, Autograph Collection 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Icon Hotel Houston

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