As a frequent travelers, we appreciate the customer service we found at the Houston Westin. From William Paul at the front desk to the shuttle drivers, we were treated like royalty. They genuinely loved their jobs and were proud of the new very attractive renovations. Our room on the 2nd floor was spacious, squeaky clean with 4 star appointments. Unlike other reviewers, I actually liked laminate wood flooring in the foyer and bathroom. I was so high end that I thought it was real wood. Our room had a spa rain shower. Everything smelled wonderful. The beds were extremely comfortable and a good night's sleep makes a huge difference. The Westin marketed towards the business traveler with expense accounts so this may not bother everyone. But as a frugal traveler, the only thing keeping me from 5 stars are all the add-on expenses. i.e. $29 daily Valet Parking (the only way to park), $18 in room movies, room service adds 20% plus $3.50 delivery charge on top of the high price of the food and daily wifi charges. I can't figure out why 4 star hotels charge for wifi when 2 star hotels, it's free.
- Official Description (provided by the hotel):
- The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more less
- Reservation Options:
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- Also Known As:
- Inn At The Ballpark Hotel Houston
- Hotel At The Ballpark
- At The Ballpark Houston