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“Thanksgiving stay”

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Residence Inn Houston-West University
Ranked #174 of 506 Hotels in Houston
Louisiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Thanksgiving stay”
Reviewed 28 November 2011

Hotel was clean. Service good. Wi-fi great, better than computers they provide for customers. Hotel needs upgrade, though. Piece of floor missing in kitchen. Location good..some road construction...very quite area!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank claudiaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
172 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 21 November 2011

Not far from lots of things in Houston, yet out of the major commotion.
We spent a long wkend doing the Museums and architecture sites and this hotel worked out great. Near quality shopping and the wonderful Cleburne Cafeteria.

Only negative was the numerous warnings about leaving things in your car in the parking lot/potential crime issue.

Started to make us a bit paranoid when we returned late at night to the parking lot
but we had no problems.

Very comfortable room/suite.

Room Tip: Request room facing senior residence across parking lot. It was quiet and away from freeway and sur...
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlanR27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 12 November 2011

Clean hotel with good sized rooms, good breakfast food and a nice kitcheonette, great shuttle service to nearby places including my conference meeting site. But it failed at the most basic hotel service - guest comfort. The bed was HARD. After the first morning asked the front desk for a foam pad or other cushy topper to make it acceptable for sleeping, but got nowhere. By night three we were willing to try the warn-out sofa bed rather than another short achy night on the bed - but that ended up no better. If they had had a comfortable chair like a lazyboy I'd have tried that - but no joy there either. If I had been paying, rather than an unchangeable reservation being there for business, I would have gone somewhere else.

Room Tip: Skip Room 103 - hard uncomfortable bed, noisy heater/blower.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TNewby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
384 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 13 October 2011

Had a great stay at the Residence Inn. The breakfast was excellent and the front desk staff was super friendly and helpful. Will stay there again when we visit Houston.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeachBelle8288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Covington, Louisiana, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2011

The room was pretty nice and the bed was so comfortable. However, the elevator was very slow. I also think the shower area is extremely small. I would stay here again, but not for a long period of time.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 August 2011

We stayed here for a short trip to Houston for my ordination. The location cannot be beat. In fact, it was almost right behind my old apartment. The staff were super-friendly, and the breakfast was plentiful. Our room was quite large with a nice kitchen area. The only thing was a slight smell, almost like the hotel used to be a nursing home. It didn't bother me, but I definitely noticed it. The pool area wasn't great, particularly for the amount of people that were using it. Loved the free parking and wi-fi. This was an incredibly good deal for the location.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kleverkira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pembroke Pines, Florida
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 August 2011

Stayed for a week during the Senior Olympics. The staff was very friendly and competent. Buffet breakfast was good and filling. Room was clean and the ac really worked which was important because the heat in Houston was horrific. Afternoon snacks were available for free and the free wi-fi worked. Laundry facilities were a big plus.
The Galleria was not far and easily accessible as were many nearby tourist attractions in the Museum area.
We often stay at Residence Inns and they have never disappointed.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank umuva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Houston-West University

Property: Residence Inn Houston-West University
Address: 2939 Westpark Dr, Houston, TX 77005-4222
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #174 of 506 Hotels in Houston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Houston-West University 3*
Number of rooms: 120
Official Description (provided by the hotel):
Make yourself at home at the brand new Residence Inn by Marriott Houston West University. The hotel allows quick access to the world renowned Texas Medical Center, home to MD Anderson Cancer Center, where we offer complimentary shuttle service daily. The hotel is centrally located in the Greenway Plaza - West University area, minutes away from Lakewood Church, Reliant Park, Galleria, world class Museum district, Downtown Houston, Rice University and a variety of upscale restaurants and nightlife. On-site amenities include complimentary hot breakfast daily, Social Hour, outdoor pool/whirlpool, exercise room, library with books, Sportscourt and complimentary high speed internet access in all suites. The hotel is conveniently located 1 mile from the Metro light rail. You can count on Residence Inn by Marriott West University to exceed your expectations. ... more   less 
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Also Known As:
Residence Inn Houston West University Hotel Houston
Houston Residence Inn

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