While the staff was friendly, the hotel is run down and in severe need of an upgrade. We almost checked out, but stayed due to inertia. We were only there 3 days. Not a great Marriott experience.
We had to have a technician show us how to turn on the gas fireplace. Houston this time of year is normally pretty warm, but while we were there the temperature was in the 50's. Cold. The on/off switch is hidden, I think because the management doesn't want people to use the fireplace. Also, since we were there for the holiday (New Years), no one made up the room. They only supplied clean towels. Not a big deal, but that comes with the price of the room, don't you think?
The kitchen floor was cracked and buckled. The drapes had bare spots that let the light through. The furniture was dated and uncomfortable. And saving the worst for last, the beds (advertised and requested 2 queen size), were full size at best. If they were queen, they must have been from 50 years ago when the average hight was 5'5". All in all, not a great experience.More
- Free Wifi
- Free Parking