In my years of traveling, I've never had an issue being "bumped" until this week. I had a last minute early morning meeting come up in Houston (I live several hours away), so I made a last minute reservation through the IHG website, drove 3.5 hours to this property, only to find out they cancelled my reservation, and had no rooms available. I had an outdated credit card on file, so they cancelled it, without even trying to call or notify me. Apparently it was a very busy night in Houston b/c there were no rooms there, at any other Houston area IHG property, or at any other major hotel brand. The desk clerk seemed more angry at me than I was at her, how dare I get a new credit card? (Thanks for that one Target). Neither the desk clerk or the IHG customer service staff was able to find me a room at any of their properties, so I was on my own to search the city of Houston for a hotel / motel. I've been a loyal IHG club member for years, staying dozens of nights per year, and they left me out to dry (although it was actually pouring out) with nowhere to stay. I guess it's time to abandon the IHG club and go Marriott or Hilton once I use up my remaining points.
- Official Description (provided by the hotel):
- Hello and welcome! We would like to invite you to come and experience a stay at the 8080 Main. Whether you are coming in for business or pleasure, see how we can make your stay a personal and unique one. We are conveniently located near the Texas Medical Center, Rice University, the Museum District, and NRG Stadium. Just minutes away from Houston's world renowned MD Anderson, Memorial Hermann, Baylor College of Medicine, Texas Children's & St. Luke's hospitals, our hotel may be just what you need for your home away from home. For all you sports fans out there, we have just the thing for you too. Come and enjoy Houston s very own Texans, or see your favorite college or soccer teams battle it out on the field. The NRG Stadium is also located nearby. Shuttle service is available to the Medical Center area and Reliant Stadium. Taxis are available for all other locations. Relax in our elegant yet modern rooms with amenities such as a microwave, mini-fridge, and coffee maker. High-speed Internet access, both wireless and wired, along with a variety of movie channels are also provided free of charge. Enjoy a deluxe complimentary breakfast, Smart Roast coffee and choices of hot items. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Houston Medical Center
- Holiday Inn Express Hotel & Suites Houston Medical Houston
- Holiday Inn Express Houston
- Holiday Inn Houston