I always try to stay at a Hilton property when traveling (business or pleasure). I stayed at the HGI at NW Plaza Houston and the customer service from the front desk was EXCELLENT!! Carolyn was on top of her game. It was late when I checked in and I mentioned that I wanted cookies but had my habd full with luggage. She said not a problem, I will have some sent to your room. Within 5 minutes, a plate of cookies and two half pints of cold milk was deleivered to my room!!!! Nothing impresses me more than great Customer Service.
Thanks Carolyn and HGI staff.
- Official Description (provided by the hotel):
- Enjoy the great location of the Hilton Garden Inn Houston Northwest American Plaza, just minutes away from downtown Houston, the Energy Corridor, and the Galleria. ... more less
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