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Hilton Garden Inn Houston NW America Plaza
Ranked #9 of 517 Hotels in Houston
Certificate of Excellence
Reviewed 17 May 2014

Check in was flawless, room was perfect, restaurant was great, hotel parking lot was well lit and the hotel staff was friendly and very helpful. When in the area again I will try to stay at this same hotel.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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521 - 527 of 775 reviews

Reviewed 16 May 2014

I spend many nights each year in hotels. It is refreshing to find a place where every hotel staff member encountered appeared committed to customer satisfaction and excitment. The front desk was curteous, attentive, and helpful, and overall professional.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

The Hotel was very nice, there was some crazy construction going on but they kept the hotel very nice. Hotel staff was very helpful, rooms were clean, the only issue I had was the Hot Tub, not very hot at all. They had a nice lounge set up where you can hang out and watch tv. Breakfast in the morning was very good. If I need to stay in the area again will likely stay here.

  • Stayed: May 2014, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

This is a very new hotel (opened October 2013) and it looks like it-- everything is crisp, clean, and unabused. The weekend I was there a large event was happening in the hotel conference center that caused a lot of raucous, but the staff handled it well and I was not overly disturbed by the commotion.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Artisus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

The Hilton Garden provided excellent service during our stay. The front desk help was just that, helpful and extremely courteous. The bar and restaurant was great, as well. We will be returning to this location in the near future.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Deandrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

We stayed here for 3 nights (April 17-20th). The front desk staff (Carolyn and Scott) were great and so were the staff in the restaurant side. By my 2nd night she remembered that I drank tea with my dinner! :-) Wonderful service all around! I

  • Stayed: April 2014, travelled as a couple
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Thank greenehouse97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

The staff at the Hilton Garden Inn was excellent! Angel, Caroline, Gabe, Scott, and Merriam made the long stay absolutely enjoyable. The food was excellent and the staff was always helpful. Excellent place to stay. Clif E.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
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    • Rooms
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Thank Clif E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Houston NW America Plaza

Address: 14919 Northwest Fwy, Houston, TX 77040-4024
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 517 Hotels in Houston
Price Range: £73 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Houston NW America Plaza 3.5*
Number of rooms: 172
Official Description (provided by the hotel):
Enjoy the great location of the Hilton Garden Inn Houston Northwest American Plaza, just minutes away from downtown Houston, the Energy Corridor, and the Galleria. ... more   less 
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