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“VERY NICE”

Regency Suites Bush Airport
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Regency Suites Bush Airport
Ranked #425 of 517 Hotels in Houston
Reviewed 8 September 2012

I enjoyed my stay at the Regency Suites. The hotel is clean and everything works . The people are very nice, helpful and pleasant. They offer continental breakfast in the morning lobby.
They have DVD player in room for your own dvd's.
The hotel is modern and the rooms are a nice size.

I felt safe and comfortable here.
This is 7 miles from the Houston Bush Airport.
Some of the bad reviews here must be old and the place is now under new management.

  • Stayed: September 2012, travelled on business
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Thank Anita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 22 reviews

Reviewed 28 March 2012

I'm honestly shocked to read so many negative reviews of this place. i feel like a lot of them are quite old and maybe the place is under new management, or have taken a cue from the previous negative reviews and straightened out. We (business associates and myself) checked in here yesterday (we have 4 rooms) and we all love it! All the rooms are clean and well maintained. The front desk staff is incredibly nice and helpful. Yes they're behind bulletproof glass, I can't say I blame them. From what I understand this place is located in a pretty bad area, but that's not their fault!! Also I have been in the room all day and have seen the cleaning ladies around all day, since about 9 a.m., they have checked on the rooms at least twice. The beds are SUPER comfortable, rooms all have huge flat-screen tv's and radios (no alarm clock but who uses those anymore anyway?), desks, coffee tables and bureaus/nightstands all have heavy granite tops. Rooms are painted in fun, bright tropical colors. The couch is comfy to sit and watch tv. There is definitely porn readily available on the tv so families, keep an eye out for that (channel 80). Otherwise I'm thrilled to be staying here for the week and hope to be able to stay here when we come back to Houston again!

  • Stayed: March 2012, travelled on business
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1  Thank Jamie Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2011

Stayed in this hotel on a one night stop over,
The BAD :
1, Taxi driver got lost and asked for 35 dollars for 2.5 mile ride?
2, when we did finally get there we were met with three squad cars, lights blazing guns drawn and a gentleman being cuffed for soliciting a young lady aledgedly
3, There's bugger all there apart from a garage and a greasy chicken joint which one of the locals sugested we avoid.....
4, Rooms reminiscent of CSI
The GOOD:
1, Very helpful, even helped us order pizza and fries, always cheerful.
2, Rooms were very clean, beds very comfy
3, Dont let your kids get the remote, theres 24hr porn on chanel 3 !!
Summary: If your a Hit man or mechanic who likes a clean room and a good nights sleep with friendly staff to talk to......ideal. other than that, check into the marriott.

  • Stayed: May 2011, travelled with family
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2  Thank kal09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2011

Rooms are very large and clean enough and suitable probably for an onward driving stop. Advertised at Houston airport but will cost you $20 in taxi to get there, no restaurants nearby just a garage and fast food place across road but looks like have a lot of trouble there, by amount of staff wtaching everyone entering, so quite a rough area.
Reception ran from behind glass obviously confirming not a very good area. Ran by unhelpful Indian staff.
Would not recommend staying here if have an overnight stop at Houston airport, get a hotel which provides free shuttle close by will be cheaper.
There was another Regency suites at airport boulevard, now called days in, I suspect this place took the name to gain a lot of airport custom, but will not get any repeat business.

  • Stayed: January 2011, travelled on business
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1  Thank jimmyc217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2010

We were looking for a hotel to take the kids to the Avatar movie. We checked on line and found the Regency suits bush airport hotel. Pictures look nice and price was nice, should have sent up a RED FLAG. Booked the hotel using booking.com online, which they are great and tried to help a great deal to get this all settled. We arrive at the hotel talk to the attendant, behind the bullet proof glass, ANOTHER RED FLAG, checked in and we went to our room. That is where we found urine on the floor of the bathroom, Sheets look like someone had slept on them. Stains on the coutch and on the floor. We didnt even unpack the van. Went streight to the counter for a refund. Was told that the mananger was not going to be in till Monday. Contacted Booking on line and explained the situation. Found another hotel (Holiday Inn Suites) now that a GREAT hotel.
Booking.com and I tried to contact Regency several times before receiving a explanation from Mr Shehal (Sam) Patel stating that "we never came to the front desk to complain" and I told them that "I booked the hotel on the wrong area". So not did they only lie, but also refused to refund any money. So if you are looking for a room to rent for a few hours, this place is for you. Other then that, you wouldn't want to stay there.

  • Stayed: December 2009, travelled with family
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1  Thank freakin70510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2010

when we got to room there was urine on floor in bathroom and toilet seat. the bedsheets did not look clean and the funrniture was stained and the room smelled horrible. when we reported the room they did not do anything about it and we did not get refunded. this is horrible service and a nasty hotel.. i wouldn't recommend it to anyone unless you are taking a prostitute for an hour and you don't mind disease and germs.

  • Stayed: January 2010, travelled with family
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1  Thank tntlouisiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2009

I went here with my best friend and as soon as we got to our room, we checked the sheets (as everyone should) and there were semen stains and cigarette burns all over! Not to mention the pillow cases had stains on them! I asked to be transferred rooms and the second room had the same issue!!! I asked for our charge to be waived since I wouldn't be staying there that night and the owner refused! Luckily I booked through an online site and they gave me a refund, but my god it was the most disgusting thing ever! I went down the street to Comfort Suites and for $20 more we got a Double Queen room that was at least 100% better, not to mention they had a pool and work out room! I'll never go back to the Regency ever again!

Stayed: June 2009, travelled on business
1  Thank Jeaniepoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency Suites Bush Airport

Address: 15420 W Hardy Rd, Houston, TX 77060-3602
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #425 of 517 Hotels in Houston
Price Range: £50 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Suites Bush Airport 2*
Number of rooms: 30
Reservation Options:
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Also Known As:
Regency Suites Bush Airport Hotel Houston
Regency Bush Airport
Regency Hotel Houston

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