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Hilton Garden Inn Houston Galleria Area
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Reviews (679)
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All reviewsmen's clubgalleria areafront deskgreat hotelwalking distancefamily weddingparking garagemile radiusstaff was very friendly and helpfulthe hotel staffclean roomshotel is locatedconvenient locationbusiness travelereasy accessbusiness tripshuttle service
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Reviewed 5 May 2013

Stayed here because it was the host hotel for a wedding I was attending and it worked out well too because I'm a Hilton Honors member. Very much enjoyed my stay here. It was conveniently located to all the venues I had to get to and it also was right down the street from The Galleria, a great shopping mall. There's another great shopping center within walking distance with a TJMaxx store in it which I love. Although you do have to pay for parking at this hotel, the parking garage was very easy to get in and out of and I never had trouble finding a space on the weekend. I can't speak for the weekdays. Also, because the hotel is located on a side street it was easy to get in and out onto Sage St. and there are lights to get you on to the more busy streets. Something nice since the traffic in Houston can sometimes be bad. I had no trouble finding access to both 59S and 59N from the hotel.

The rooms at this hotel are just your standard hotel decorated rooms (nothing really special) but the beds and pillows are comfortable and everything was very clean. It was very nice to have a microwave and refrigerator in the room. The bathroom was spacious and although the sink is in the shower area there is a mirror on the closet with a light above so two people can be getting ready at the same time. I would definitely return to this hotel if in the area again.

  • Stayed: April 2013, travelled as a couple
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1  Thank bigthicket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 14 May 2013

Dear Bigthickit,

Thank you for taking time to write such a nice review about our hotel! We are so happy that you enjoyed your stay with us and the city in general. This is a nice part of town that provides such easy access to all major highways. We also take pride in ensuring that our guest rooms are clean and comfortable to we're very happy to learn that our efforts are recognized.

Please consider our hotel the next time your travel plans bring you back to Houston!

Best Regards,
Diane G.

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Reviewed 29 April 2013

We stayed here 2 nights and ate both breakfast and dinner at the hotel restaurant. We had absolutely no complaints, the food was very good and service excellent. Prices were very reasonable. My husband even commented about how much better the breakfast was at this hotel than most Hilton Garden Inn's we have stayed at. Room was quiet, bed was comfortable, not sure what more we could have asked for. Additionally, for those who don't have breakfast in the morning, they have a variety of complimentary Danish as well as coffee. I have never seen this at any other HGI. Staff was very friendly and helpful. We will definitely stay here the next time we are in Houston.

  • Stayed: April 2013, travelled with family
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Thank KadySanClemente_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 14 May 2013

Dear KadySanClemente_CA,

Thank you for taking time out of your busy day to write a review on our property! Your kind words are greatly appreciated and have been shared with the rest of the staff. We love our breakfast and we love to get compliments about it as we are always looking at ways to make it even better.

Please come back and see us the next time your travel plans bring you to the Houston Area.

Warmest Regards,
Diane G.

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Reviewed 24 April 2013

The hotel was very comfortable and clean. The satff were so helpful. The location is perfect for anything in the galleria area. We thouroughly enjoyed our stay. I wuld definetly reccomend this hotel to all of my friends and family.

  • Stayed: April 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Curtis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 14 May 2013

Dear Curtis F.,

Thank you for your kind review! We're so happy that you enjoyed your stay with us and hope to see you back soon. We hope you have a wonderful rest of the week!

Best Regards,
Diane G.

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Reviewed 12 April 2013

Walking distance from the Galleria, so it has a good location for shopping and dining. Room and bath well maintained with good amenities. A minus may be the breakfast because the buffet is not very attractive and prepared on-site dishes are not well offered. Service is in general OK, but a bit slow in the restaurant. Free parking could be a plus.

  • Stayed: April 2013, travelled on business
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Thank mlgtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 16 April 2013

Dear Mario Luis G.,

Thank you for taking the time to share your feedback with our hotel. We are happy that you were satisfied with your room, bath amenities, and our hotel’s great location but disappointed to hear that you were not impressed with our breakfast. I have shared your comments with our restaurant staff as we are always looking for ways to improve. We have received many compliments about our breakfast being the best value in the Galleria Area so we would certainly be interested in learning if there was something in specific that you felt made the buffet seem unattractive. In the meantime we are working on ways to improve everyday, we hope you will come back and give the Great American Grill another try. We are also working with the staff to ensure the staff offers outstanding service vs. "Ok" service.
I hope you have a great day and hope you will consider staying with us again soon.

Warmest Regards,
Diane G.

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Reviewed 12 April 2013

Great place, very clean and neat. super service.The food was very good.Everyone was very helpful.Quiet room with a beautiful viewLocation is great being so close to The Galleria and downtown.We asked for a late checkout and the front desk was very coopertive.

Room Tip: Great location,very clean.
  • Stayed: March 2013, travelled with family
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Thank 649RichardL649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Director of Sales at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 16 April 2013

Dear 649RichardL649,

Thank you for taking time to write a review about our hotel! Our location is pretty hard to beat, tucked behind the Galleria, guests can really avoid the busy commute on Westheimer by taking Richmond (which is parallel). It's easy to access all major highways, and you must access a highway to get around town in Houston! Please come visit us again the next time your travel plans bring you to Houston!

Sincerely,
Diane G.

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