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“Wedding weekend stay”

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Hilton Garden Inn Houston Galleria Area
Ranked #49 of 504 Hotels in Houston
Certificate of Excellence
A TripAdvisor Member
“Wedding weekend stay”
5 of 5 bubbles Reviewed 6 October 2013

Excellent option for a wedding weekend for family and friends. Everything was well cared for, the check in was easy, our room was ready early and even though the hotel was full, it was very quiet. Great value in the downtown area.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 17 October 2013
Dear TripAdvisor Member,

Thank you for taking the time to review your recent stay. We are always happy to hear from our Wedding Guest travelers. The property makes everything from parking to check-in is very efficient and a great option for the weekend traveler. If you ever are in the Houston area again we hope you will choose to return.

Sincerely,

Brooke S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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610 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Seattle, Washington
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 5 October 2013

This hotel makes everything so easy. Nice friendly staff. Nice big clean guest room. Room design is practical. Bed is comfortable. Thick fluffy bath towels. Bright bathroom with great hair dryer and great shower water pressure. Neutrogena bath products. In room expresso coffee maker and complimentary teas. Also complimentary teas, coffees and hot chocolate in lobby all day long.

The business center is excellent and fully equipped for guests staying for work and need office supplies and equipment. Great computers, fax & copier, office papers, scissors, pens whatever you need. One of the best hotel business centers I've seen and I've stayed in many 4-5 stars hotels that don't have business center that are even close to this.

Restaurant serves good breakfast buffet with made to order egg dishes. Also has a great lunch and dinner menu with good vegetarian options if you need to eat in the hotel. But hotel is in Galleria District and close to many good restaurants as well. Convenient location. Drug store across the street. Walking distance to some restaurants.

Hotel has a decent enough gym and a little outdoor swimming pool (not big enough to really swim in but ok for cooling off if you have time to lie about in the sun).

Overall, a great stay and I have no complaint at all.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank probativev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 17 October 2013
Dear Probativev,

Thanks so much for your detailed review of your recent stay! We appreciate that you first pointed our friendly staff and guest service oriented team! We are always here to help make your stay even better. The rooms we offer are outfitted with many comfortable amenites including the fluffy towels and Neutrogena products. Thanks for noticing our new Keurig Coffee Makers! They have quickly become a favorite by our most frequest guests.

We are also happy you were able to take advantage of our 24 hr. business center. With complimentary wi-fi on property you can remotely print to the business center.

It is a great convenience to have a full restaurant on the property too, serving tasty breakfasts and dinners.
Thanks so much for noticing our favorite things about the hotel!
We hope you will choose to stay with us next time!

Sincerely,

Brooke S.

We hope that you will join
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Hayes LA
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

Stayed here during a family outing. Very nice, clean, comfortable rooms. Lobby area also clean and well taken care off. We used the pool and loved every minute of it. Dissappointed that we had to pay for the full breakfeast, but continental breakfeast is free. Parking was good and within close distances to many attractions. Would stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrdubrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 17 October 2013
Dear Mrdubrock,

Thank you for your recent review of your stay with us during your family's outing in Houston! We are happy to have hosted you and your family and wer're happy to see the review of the amenites of the property. Thank you for pointing our out terrific outdoor pool. As the weather cools it is still nice to relax by. Our full made-to-order breakfast and buffet is inclusive for $9.95/person. It is quite a value for the quality of the gourmet choices and variety of tasty items. Our location is ideal for any travel to Houston. There is not only many things to do close by but it is convenient to traveling to offices or just driving through the area. Thanks again for choosing to stay with us on your trips to Houston!

Sincerely,

Brooke S.
Senior Sales Manager
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Houston, Texas
Level Contributor
192 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

During my relocation to Houston (househunting, weekends, etc), I mixed in a few hotels which were close to activity points, especially on the weekend. I had stayed here a couple times before, but the recent stay was in April - just catching up. I think this is a nice hidden gem for a hotel. Right in the middle of the Galleria action, either walking or driving to tons of stuff. I found myself needing a phone adaptor and walked to Best Buy around the corner, no issues. I had a friend who picked me up from the airport and dropped me off here - so I was able to rent from an Avis outlet nearby. Saved me money and I was still able to drop the car off at the airport. Rooms are nice, as a Diamond I got my 2 waters and breakfast coupon. Wifi was excellent and free parking. I highly recommend this hotel and location to others who don't want to stay in the highrises that line Westheimer.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bk_t1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 26 September 2013
Dear Bk_t1,

Thank you so much for remembering us from April! We appreciate you taking the time to write the review and appreciate your kind comments. As you recalled, the location can not be beat as there are many activities within walking distance including the Galleria Mall. Amenitites on-site include complimentary wi-fi. We hope you will return to the galleria area soon!

Most Sincerely,

Brooke S.
Senior Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 September 2013

There is nothing that stands out as a "wow" factor for this hotel, however. It was clean, it has great amenities, and is in a great location within walking distance to the galleria mall! Parking was easy, there is a convenient pull through to drop off luggage in front. Security is nice as they lock the doors at night so you can only get in with a room key. The pool is nice, but could have a better view. The fitness center provides towels, water, and headphones for the cardio equipment with personal tv's. Overall, I enjoyed my stay.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lauren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 26 September 2013
Dear Lauren W.,

Thank you for taking the time to review your recent stay. We appreciate your recognition of the hotel! The parking garage is very convenient and provides easy access to the hotel entrance. Thanks you for noticing our evening security and other great amenities. We hope that you will choose to stay with us on your next trip to Houston.

Best,

Brooke S.
Senior Sales Manager
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Needham, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 September 2013

My daughter and I stayed one night for a shopping trip to The Galleria. The room was clean, average size and comfortable. It was convenient to the mall and, for the price, was good. I was surprised by the ten dollar self parking, especially since we had two cars, but maybe that's status quo for Houston? The free internet, fresh baked goods and complimentary water, coffee/tea set up and baked goods in the lobby were a lovely extra.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank radams2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 17 September 2013
Dear Radams2013,

Thank you for choosing us for your recent stay during your mother and daughter shopping trip. We are a great location for those traveling from out of town to shop at the Galleria. Thank you for noticing out great value and added amenities! In order to make every guest feel at home we like to offer afternoon snacks and morning pastries for our in house guests. We are glad you enjoyed everything and look forward to welcoming you back soon!

Best Regards,

Brooke S.

Senior Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
san antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 September 2013

need to have a better scent in rooms update living furnishings, improve lighting in suite area. i have to stay there again hoping accommodations can improve we will be with a wedding party and will book easily ten or more rooms

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Cynthia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIHoustonGalleria, Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 17 September 2013
Dear Cynthia C.,

Thank you for taking the time to review your recent stay. We will make sure the necessary departments are notified to make the necessary changes. We appreciate your feedback look forward to hosting your upcoming wedding group. Please let us know if there is anything we can do to make your next stay more enjoyable.

Thanks again,

Brooke S.

Senior Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Houston Galleria Area

Property: Hilton Garden Inn Houston Galleria Area
Address: 3201 Sage Rd, Houston, TX 77056-6307
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Official Description (provided by the hotel):
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 
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Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston

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