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“Business stay”

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Hilton Garden Inn Houston Galleria Area
Ranked #64 of 518 Hotels in Houston
Certificate of Excellence
Reviewed 31 July 2014

The hotel is very nicely kept; hotel staff very friendly and accommodating. Was here on business but would definitely stay here on a leisure trip. We were hosting a week long training course and the hotel was very accommodating. Food was great - lunch and PM breaks which were provided for the event. Will definitely consider hosting future meetings at this location. Staff were very friendly from front desk, event/banquet services, to support staff - nice!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 11 August 2014

Dear Lisa,

Thank you for taking the time out of your day to recognize our staff on your recent stay. It is always wonderful to be able to share kind comments and recognition with all of our team members. We were very excited to hear that your week long training went greatadn we look forward to hosting you again when the need arises for another week long meeting.

Warmest regards,

Josh

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373 - 379 of 650 reviews

Reviewed 29 July 2014

You can't go wrong here. The people are excellent and they provide a top notch experience. The hotel is located in a great part of town and it is maintained very well. Enjoyed it and will be back again for many more short trips and stays.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Guillermo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 11 August 2014

Dear Guillermo,

Thank you for taking the time to write a review of your experience at our hotel. It is great to hear how our team has provided another "top notch experience". I am happy that our location worked out for your needs. We look forward to hosting you again on a return trip to Houston.

Warmest regards,

Josh

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Reviewed 25 July 2014 via mobile

My family and friends all stayed at the HGI for a wedding weekend. I had reserved a block of rooms. The staff was very accommodating and very polite throughout our whole process. Several of my guests commented about the rooms and the service. An added bonus was the shuttle/van service to and from our wedding venue. Again, they were very accommodating and very courteous throughout our stay. I can't say enough positive things about our experience. Brittany was awesome to work with as well.

  • Stayed: July 2014
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1  Thank Mary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 11 August 2014

Dear Mary,

We are so proud to have been part of your wedding weekend, and are very happy that your family and friends found our team very accommodating and courteous. It is also great to hear that you were able to take advantage of our complimentary shuttle service. I agree that Brittany is awesome to work with and we have already celebrated your comments with her and the team.

Warmest regards,

Josh

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Reviewed 13 July 2014

This is a hotel located near the Galleria and has a shuttle that will take you to it. The hotel staff is friendly and helpful and the junior suites are nice. We've enjoyed staying there many times and have a hard time resisting the fresh baked cookies each afternoon. They have a first class breakfast which is extra and a bar downstairs which is open in the afternoon. It's a great place to stay in Houston.

Room Tip: Ask for a room that's not over the pool.
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  • Stayed: August 2013, travelled as a couple
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1  Thank NewOrleansFriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 25 July 2014

Dear New Orleans Friend,

Thank you for taking the time to review our hotel and recognize our friendly team and great location. We are also very happy you enjoyed your breakfast experience and our complimentary shuttle service. We look forward to serving you on your next trip to Houston.

Warmest regards,

Josh

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Reviewed 4 July 2014

Outstanding customer service would sum up my entire trip. I was in town for business over a 4 days period and stayed at this property. I've been converted to the Garden Inn brand indefinitely! While the hotel could have used a few updates (in room: bedding, curtains, bathroom), the Front Desk staff were absolutely incredible! The free local shuttle was a definite bonus. Olivia and Jenny are your go-to girls for anything you may need! They really went above and beyond.

  • Stayed: June 2014, travelled on business
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2  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 25 July 2014

Dear Sarah,

Thank you for reviewing our hotel. It is always great to hear that our "excellent" service has helped to convert another traveler to the Hilton Garden Inn family. In addition, it was awesome to see Jenny and Olivia mentioned by name for their outstanding service during your stay. You will also be happy to hear that we have a many new updates and design features that we will be adding to the property at the end of this year.

Warmest regards,

Josh

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Reviewed 30 June 2014

Totaly awesome place at a price that was awesome. it was great ot have all the out of town guest in one location. Staff was friendly and service was great. Rooms were clean and well designed. The hot tub was totaly awesome.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 25 July 2014

Dear Michael,

I was very happy to read that you and your guests had a great wedding weekend with us at the Hilton Garden Inn Galleria. Thank you for taking the time to recognize our teams "great" service and dedication to providing clean and comfortable accomodations. We look forward to hosting again if you or any of your guests are back in the Galleria area.

Warmest regards,

Josh

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Reviewed 29 June 2014

Very comfortable Property, super friendly staff who were exceptional in taking care of our needs with a smile!! Access was very convenient to all of our activity venues. Brittany did an outstanding job of setting up our event and catering to all of our needs, including checking in with me to make sure all was going great! Thanks for a super event!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Ross C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this reviewResponded 25 July 2014

Dear Ross,

We were very excited to see your review of our hotel posted on Tripadvisor. Most importantly it was great to hear that Brittany and the team took "exceptional" care of you and your group. We look forward to the opportunity to host you again when your travels bring you back to Houston.

Warmest regards,

Josh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Houston Galleria Area

Address: 3201 Sage Rd, Houston, TX 77056-6307
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
Price Range: £79 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Official Description (provided by the hotel):
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 
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Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston

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