We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Excelent to shopping in Galleria” 4 of 5 bubbles
Review of Hilton Garden Inn Houston Galleria Area

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hilton Garden Inn Houston Galleria Area
Ranked #55 of 497 Hotels in Houston
Certificate of Excellence
Madrid, Spain
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excelent to shopping in Galleria”
4 of 5 bubbles Reviewed 6 August 2014

The service was really good. They have a complimentary shuttle service until 3 milles. It has a complimentary use of PC and print 24 hrs. It has a swimming pool. Excelent option to shopping in Galleria mall.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LiliGonzalez2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

581 reviews from our community

Traveller rating
    304
    170
    62
    27
    18
See reviews for
166
72
34
245
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
aberdeen, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 4 August 2014

This is best quality and value in Galleria area stayed for 3.5 weeks so had plenty of time to test them out best getting a suite on the front for little more than standard room. The hotel was very clean and tidy front desk very friendly and the breakfast is good would stay here again

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jonathan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

From the minute I walked into the Lobby of this hotel until the minute I left 4 days later, I felt welcomed. Desk staff learned my name immediately and continued to address me by name whether I called from my room, or visited the front desk. Maid service was outstanding. Thorough, efficient, quiet and respectful. Accommodations were very comfortable, the bed was the best i've slept in for a hotel. I wonder what brand they use? Upon arrival the desk staff asked of my pillow preferences; since I have a feather allergy they immediately changed all the pillows to non-feather pillows. Room service was extremely fast, meal arrived hot, food was delicious, price was within reason without the inflated prices. The only negative I found was that the room service was limited in menu and limited in service times - breakfast and dinner only, no lunch. Parking accommodations were convenient with both outside and covered parking. No extra fees for parking. All in all, it was a great visit and I'd happily recommend this to anyone visiting the Houston Galleria area.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Penni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 11 August 2014
Dear Penni,

Thank you for taking the time to write a review of your most recent stay. We are so very happy that our desk staff made you feel welcome and our guest room team provided you with all of the little touches that made your stay great. Again, thank your for your kind comments, we have shared and celebrated these with all of our team members.

Warmest regards,

Josh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 August 2014 via mobile

Was a little out dated but very well decorated. I wish the breakfast was complimentary but taste wonderful! Not sure who the New managers were but the staff was very friendly. Olivia went out of her way to make me and my family comfortable. If anyone gets the chance to meet her tell her we say Thank You!

Stayed July 2014, travelled with friends
Helpful?
1 Thank andersonsara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 11 August 2014
Dear Andersonsara,

It is always great to hear that Olivia did such a great job making you feel comfortable while staying with us. We have already celebrated and recognized her for a job well done. In regards to our hotel, we have a series of updates planned for the hotel towards the end of this year, and look forward to being able to unveil many new features soon after the first of the year.

Warmest regards,

Josh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
2 reviews
5 of 5 bubbles Reviewed 31 July 2014

The hotel is very nicely kept; hotel staff very friendly and accommodating. Was here on business but would definitely stay here on a leisure trip. We were hosting a week long training course and the hotel was very accommodating. Food was great - lunch and PM breaks which were provided for the event. Will definitely consider hosting future meetings at this location. Staff were very friendly from front desk, event/banquet services, to support staff - nice!

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 11 August 2014
Dear Lisa,

Thank you for taking the time out of your day to recognize our staff on your recent stay. It is always wonderful to be able to share kind comments and recognition with all of our team members. We were very excited to hear that your week long training went greatadn we look forward to hosting you again when the need arises for another week long meeting.

Warmest regards,

Josh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 July 2014

You can't go wrong here. The people are excellent and they provide a top notch experience. The hotel is located in a great part of town and it is maintained very well. Enjoyed it and will be back again for many more short trips and stays.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Guillermo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 11 August 2014
Dear Guillermo,

Thank you for taking the time to write a review of your experience at our hotel. It is great to hear how our team has provided another "top notch experience". I am happy that our location worked out for your needs. We look forward to hosting you again on a return trip to Houston.

Warmest regards,

Josh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 July 2014 via mobile

My family and friends all stayed at the HGI for a wedding weekend. I had reserved a block of rooms. The staff was very accommodating and very polite throughout our whole process. Several of my guests commented about the rooms and the service. An added bonus was the shuttle/van service to and from our wedding venue. Again, they were very accommodating and very courteous throughout our stay. I can't say enough positive things about our experience. Brittany was awesome to work with as well.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Hilton Garden Inn Houston Galleria Area, responded to this review, 11 August 2014
Dear Mary,

We are so proud to have been part of your wedding weekend, and are very happy that your family and friends found our team very accommodating and courteous. It is also great to hear that you were able to take advantage of our complimentary shuttle service. I agree that Brittany is awesome to work with and we have already celebrated your comments with her and the team.

Warmest regards,

Josh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Homewood Suites Houston near the Galleria
Great Uptown
Hyatt Place Houston/Galleria
Show Prices
Show Prices
Show Prices
Great Uptown
Hampton Inn Houston - Near The Galleria
Great Uptown
HYATT house Houston/Galleria
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Houston Galleria Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Houston Galleria Area

Property: Hilton Garden Inn Houston Galleria Area
Address: 3201 Sage Rd, Houston, TX 77056-6307
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Houston
#21 Family Hotel in Houston
#52 Business Hotel in Houston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Houston Galleria Area 3*
Number of rooms: 182
Official Description (provided by the hotel):
Located in the heart of Uptown District, the Hilton Garden Inn Houston/Galleria Area hotel is surrounded by a lively mix of shops and restaurants. Our Houston hotel is steps from the prominent Galleria Mall offering excellent shopping and dining experiences. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travel Republic (UK), Hotels.com, Ebookers and Odigeo so you can book your Hilton Garden Inn Houston Galleria Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Galleria Hotel Houston
Hilton Houston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing