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“The Black Label Suite is pure opulence!!”

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Hotel ZaZa Houston Museum District
Ranked #4 of 517 Hotels in Houston
Certificate of Excellence
Reviewed 4 June 2014

I live in Houston but I love staying in luxury hotels on my travels. Occasionally for date night, my girlfriend and I will go out for a nice evening and stay at one of Houston's lovely 4 star establishments. Out of all the hotels in the city, Zaza is one of my favorites! The staff is on point from the valet to the front desk to room service. I originally booked the Soho Loft, a 1000 sq ft bi-level, NYC styled suite. I got there early to check in before meeting my girlfriend but upon arrival I was informed that the suite was not ready. Seeing the disappointment on my face, the helpful young lady at the front desk got an approval to upgrade me to one of their Magnificent 7 Suites on the 12th floor. She informed me that I would now be staying in the Black Label Suite and that I wouldn't be disappointed. The suite I booked was already what I would consider rather expensive at over $600/night but the suite I was moving into booked regularly for more than $2000/night!!! Happy with the upgrade, I made my way to the elevator and up to the 12th floor. There are only 7 rooms on this floor and they don't have room numbers, they have names like "The Tycoon", "It Happened One Night" and my room, "The Black Label". Already impressed, I enter the suite. This suite is over 2,000 sq ft with 2 bedrooms, 2 bathrooms, a formal dining room, kitchen, living room, breakfast area and a huge balcony with seating, another breakfast area and a soaking tub. Yes, a tub on the balcony. Upon entering there is a long art filled hallway. The floors are a dark colored wood with a shiny lacquer finish. Watch your step as you step up to enter the master bedroom which is decorated with a California king bed, a cushy chair, a chandelier, a large flat screen tv above a mantle and a giant window overlooking the West University area, The bathroom is massive! It has a double vanity, a large walk-in closet, a w/c, a stand alone shower and a garden tub with a window peering into the bedroom. The 2nd bedroom is smaller but still has a king sized bed with a large flat screen tv and closet. There is a window with a view into the breakfast area and balcony. The bathroom is nice but pretty standard with a single vanity, a toilet and shower. There is a kitchen with a full sized sub zero fridge. It's fully stocked with sodas, juice, Gatorade, Fiji water, coconut water, Pelligrino, Red Bull (regular and sugar free), wine and champagne. One of the cabinets contains a fully stocked bar but not with mini bottles. There are 750 ml bottles of everything from Grey Goose to Hennessy. On the counter lies a basket with snacks, a bottle of red wine and the price list for all of these lovely items. The kitchen continues with a dishwasher, sink, microwave, stove and an oven. If you want coffee, there are coffee beans, an electric grinder, a coffee maker and a cappuccino/espresso machine. The dining room table is marble topped with seating for 8. A large crystal chandelier hangs above it. As you enter the living room, there is a desk and chair and also a long dresser with a Bose sound system. The wraparound couch is accompanied by 2 throne-like chairs as they surround the coffee table. There is another large flat screen tv in the corner. There is a chaise lounge against the wall as you approach the breakfast area. In this area there is a round table with seating for 4. From either this room or the living room, you can exit out onto the humongous balcony. With a loveseat, chairs, a table with seating for 4 and the soaking tub, this is one of the best features of the suite! Large and immaculately decorated, the Black Label Suite is TOP NOTCH! Breakfast the next morning at Monarch was nice but the suite was the highlight of the stay!

Room Tip: The Magnificent 7 Suites are priced in the stratosphere but I do recommend at least upgrading to one...
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  • Stayed: May 2014, travelled as a couple
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1  Thank Ajeomatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 June 2014 via mobile

Visited Houston for the first time this past weekend and started the night at the Hotel Restaurant and Bar- the Monarch. The waitress made our ladies night was an unforgettable experience! Our cocktail waitress was so much fun we wanted to take her with us! We didn't know our way around the town and she gave us directions and tips. The service was wonderful and we ended up spending most of the night here. Thanks Elizabeth! We will def be returning!!! This service is rare today.

Stayed: June 2014, travelled with friends
Thank Smalltowngirl954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston Museum District, responded to this reviewResponded 4 June 2014

Smalltowngirl954!

Thank you for the great feedback. I am happy to read that you had a fabulous ladies' night at the Monarch recently! The hotel is a fantastic place to celebrate any special occasion.

Please touch base when your travels return you to Houston, as I will have my team roll out the reddest of red carpets upon your arrival. We love ya!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

My fiance and I were celebrating our 5 year anniversary and his birthday and chose to stay at Hotel Zaza in Houston. The online hotel pictures do not do it any justice! We arrived on Tuesday and we were promptly assisted with our luggage and our car was taken away, never to return! My fiance and I loved the view we had of the pool and the great city (Houston)! We ordered room service our first night and it was DELICIOUS!!!!! On Wednesday, as much as we enjoyed and love the room, we went to dinner with family and friends but, upon our return at 2 AM the guys were still our in the front awaiting our return to valet our car (amazing!!!). The morning we were departing I met Mary and we had a nice chat before we heading home sadly. I also met Ian the GM who is amazing and very nice! I am sure on my return I will be on the lookout for both of them! My fiance had a wonderful birthday and he is definitely looking into our next trip!!!!!!! Thank you Hotel Zaza!!!!!!!

  • Stayed: May 2014, travelled as a couple
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1  Thank Brenda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston Museum District, responded to this reviewResponded 4 June 2014

Brenda!

Thank you for the awesome feedback! I am happy to read that you had a delightful experience at Hotel ZaZa recently. Comfort & excellent service are key at the Z! I will commend Mary for providing superb service to you during your visit at the hotel.

Please touch base when your travels return you to Houston, as I will have my team create a signature experience for you! We love ya!

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Reviewed 31 May 2014

My husband and I stayed at Zaza for my birthday. He surprised me with a dinner at Monarch (the hotel restaurant) and a night away from home. The hotel decor is eclectic and chic. Rooms are fun. Don't expect your cookie cutter rooms. Dinner was ok. The lamb barbacoa and mac and cheese were great but our main courses were not seasoned well (I had the shrimp and grits and it was WAY over salted & my husband had the filet.) However, breakfast was great. We ordered room service- service was excellent and so was the food. Also a special thank you to Zalika who was amazing when we checked in - great customer service! Thank you for making our stay a memorable one!

  • Stayed: May 2014, travelled as a couple
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Thank STNYC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston Museum District, responded to this reviewResponded 4 June 2014

STNYC13!

Thank you for the wonderful review! I am happy to read that you had a nice birthday experience at Hotel ZaZa recently. The hotel is a great place to celebrate any special occasion! I will make sure Zalika is commended for providing superb service to you during your visit at the hotel.

In regards to your meal at the Monarch, I apologize for the unsatisfactory main courses. I will have a word with my team regarding your experience!

Please touch base when your travels return you to Houston, as I will have my team create a signature experience for you. We love ya at ZaZa!

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Reviewed 30 May 2014

This is not your father's hotel! From the moment you step into the eclectically decorated public space until you are comfortably settled in your room, this will be one surprise after another. The decor and furnishings are all unusual and a bit on the classically funky side. I did not have time to check the pool or spa, but the Monarch lounge was very welcoming with a wide selection of things to drink and eat at the bar, or table. What makes this such a successful place comes down to the staff. As always a polite, knowledgeable and helpful staff is what makes an enjoyable visit to any hotel. The Zaza people are without reservation some of the best i have ever encountered.

  • Stayed: May 2014, travelled on business
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Thank teemor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston Museum District, responded to this reviewResponded 4 June 2014

teemor!

Thank you for the fantastic feedback! I am pleased to read that you had a wonderful visit at Hotel ZaZa recently. Comfort and excellent service are key at the Z! In regards to the decor, ZaZa is definitely eclectic!

Please touch base when your travels return you to Houston, as I will have my team roll out the reddest of red carpets upon your arrival. We love ya!

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Reviewed 29 May 2014

This is my favorite hotel in Houston! Right in the middle of Houston's wonderful museum district, Hotel Za Za gives you a delightful experience with it's spacious rooms, first class service and funky french vibe. The overall ambiance of the hotel is chic with a modern feel, yet it's artsy decor and attention to service makes you feel like you might be staying at a stylish boutique hotel in the Latin Quarter of Paris. I highly recommend this for couples and business travelers alike.

  • Stayed: April 2014, travelled on business
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Thank scottharbison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston Museum District, responded to this reviewResponded 30 May 2014

scottharbison!

Thank you for the wonderful feedback. I am pleased to read that you had a great experience at Hotel ZaZa last month! I am glad you enjoyed the eclectic atmosphere. Comfort & excellent service are key at the Z!

Please touch base when your travels return you to Houston, as I will have my team create a signature experience for you! We love ya at ZaZa!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Such a pleasure to Stay ZaZa in Houston. Staff is awesome, hotel décor is excellent. Highly recommend it for a great Houston staycation! They will shuttle you to nearby shopping and dining in their decked out Suburban's. The kids love to stay at ZaZa, play in the pool and enjoy the neat decorations. Also, they are very pet friendly.

Room Tip: They are all good!
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  • Stayed: May 2014, travelled with family
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Thank Emil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew_Nuss, Executive Vice President at Hotel ZaZa Houston Museum District, responded to this reviewResponded 30 May 2014

Emil!

Thank you for the fantastic feedback! I am pleased to read that you had a delightful visit at Hotel ZaZa recently. The Z is a great place to unwind and rejuvenate! The ZaZa pool is a big hit in the summertime; I am glad you and your children enjoy it!

Please touch base when you are ready to z-scape back to ZaZa, as I will have my team create a signature experience for you. We love ya!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel ZaZa Houston Museum District

Address: 5701 Main St, Houston, TX 77005-1824
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Houston
#3 Family Hotel in Houston
#3 Romantic Hotel in Houston
#4 Luxury Hotel in Houston
#7 Business Hotel in Houston
Price Range: £198 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Houston Museum District 4*
Number of rooms: 315
Official Description (provided by the hotel):
A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more   less 
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Also Known As:
Hotel Zaza Houston

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