We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Houston by The Galleria
Ranked #81 of 517 Hotels in Houston
GreenLeadersBronze level
2 reviews
“Great Service”
Reviewed 27 January 2012

When I stay in Houston I stay here not because it's the best room but because of the staff. They genuinely care for their clients. You're always greeted with a warm smile and a kind word. If you ask for anything, these people listen and try to make it happen. Best staff in town.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bsquare1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 29 January 2012
Thank you for taking the time to comment on your recent stay with us here at the Courtyard by Marriott Houston by the Galleria. We very happy to hear that the service that our staff provides always meets your expectations, and that you will continue to use our location every time you are in Houston. We greatly appreciate you!

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

357 reviews from our community

Traveller rating
    146
    140
    50
    14
    7
See reviews for
71
44
42
174
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Salisbury V
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2012

great location to get to downtown
we were in town for Houston Marathon
quiet rooms
bonus of complementary late check out to anyone running the marathon of 3pm
very helpful

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 29 January 2012
Thank you for your recent comments about your stay with us. We are glad that you enjoyed your accommodations and were able to take advantage of our convenient location to downtown for the Houston Marathon. We hope that the next time you are in town that you will stay with us in the Galleria again.

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 January 2012

Marriott brands are always my favorite because I know what I am getting and the service is great. They were exceptionally friendly at this particular Marriott. The rooms were nice, the same basic courtyard layout. They will give you a double bed at the Marriott even if you book on priceline. Self parking was 15 bucks which is a bit higher than others in the area but the garage is very close and uncrowned. Sometimes you have long walk from your car to your room but not the case here. An interesting note is that there seem to be a lot of popular clubs nearby. I was here on the weekend and saw lots of girls dressed up pretty skimpily and the crowd at thr hotel was pretty young. Only downside that I can think of is that the hotel is kinda hard to find.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Forbiddendonut9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 10 January 2012
Thank you for taking the time to comment on your recent stay with us at the Courtyard by Marriott Houston by the Galleria. We are very happy to hear that you enjoyed your stay with us and we hope to see you again the next time you are in the Houston area!

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Layton, Utah
Level 4 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 December 2011

My husband and I have stayed here over the Christmas holidays for many years and have always had a positive experience. The staff is friendly and quick to correct any problems that may arise. The rooms are spacious and comfortable with kitchenettes. Breakfast is good with cereals, oatmeal, yogurt, as well as hot eggs and potatoes and waffles. While located close to the hustle and bustle of The Galleria, this hotel provides a peaceful retreat.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcronin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 5 January 2012
We are very happy to here that you were able to enjoy the holidays here with us at the Courtyard Houston by the Galleria, and that our staff and service was at it's best!!! We look forward to seeing you again the next time you are in the Houston area.

Sincerely,

Michael A. Hildum
General Manager
Marriott Courtyard Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 December 2011

Stayed here while visiting a friend in Houston for a weekend. It is tucked away somewhat, and the entrance is a little hard to find (thankfully my friend was familiar with the area). It's in very close proximity to the Galleria mall, and although it's tucked away from the main road this is actually a good thing as the roads around the mall can be quite hectic throughout the day.

Room: Standard fare for this type of property, but bed and linens were clean, room was tidy upon entry and bathroom was quite spacious. Water pressure in the shower was also just fine. I was unfortunate enough to have an adjoining room and there were people in the room that connected to mine. Normally this would be fine except these people smoked weed regularly (to which I did report to the front desk), and well, had some 'fun' at night which when you're in an adjoining room there is NO sound barrier and any noise comes unfiltered right through the door!!

Staff: Very friendly, courteous and gave good information. No complaints here. I had to get my remote changed for my TV as the batteries had died, and a member of the staff brought a replacement right up to my room - very appreciated.

Overall: Like I said, this is a basic property and the quality is what you would expect for a Courtyard location. Just request no adjoining rooms (unless you know the people you're adjoining with!).

Source: I'm a Travel Agent.

Room Tip: - No adjoining rooms! - Parking is not free. Self-parking is available in a gated lot and charge wi...
See more room tips
  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 5 January 2012
Thank you so much for commenting on your recent stay with us. I deeply apologize that you had to encounter these issues with the room that was adjoining to yours during your stay. The Marriott Courtyard Houston Galleria prides itself on providing a great experience for all our guests, and we hope we were able to live up to that fact with everything else.

We hope that you will consider giving us another opportunity. The next time you are in the Houston area, please notify me when you are coming in. I will ensure that you are provided with a non-adjoining room and that your stay is a much better one.

Once again, we appreciate you comments and truly hope that you will give us the opportunity to provide what we do best.

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott
Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Forest, California
Level 1 Contributor
3 reviews
Reviewed 10 December 2011

It was great to see the hotel promote from within. Mayra will be a great contribution to the front desk staff. Knowledgeable and personable. as usual the rest of the folks in the morning for breakfast were great also.. remembering that i only want half a glass of apple juice, etc.

Room Tip: end of the hall room 01 on the 10-15 floor nice and quiet
See more room tips
  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 5 January 2012
Thank you for taking the time to review our hotel. It's great to hear that our facility and staff met all your needs and requests as usual! See you again soon!

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott
Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 5 December 2011

Stayed here to attend a company Christmas party. We had some difficulty finding the hotel as it's behind another hotel. We kept driving around in rush hour, Christmas shopping traffic. Only when we called the hotel and got a recording that it was behind another hotel were we able to find it. Daphne at the front desk was very friendly & printed us out a map on how to get from the hotel to the Christmas party. Room itself was fine, quiet, comfortable bed, lots of hot water, hot drinks served in lobby. We requested more feather pillows and was glad we did as they were small, so we used two each. Walked the next morning to the Galleria mall - this would be a great place for shoppers planning to shop to stay!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garlicaddict2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hildum, General Manager at Courtyard Houston by The Galleria, responded to this review, 5 January 2012
Thank you so much for commenting on your recent stay with us. I am deeply sorry for any inconvenience you encountered with finding our location. We are very glad to hear that once you found the hotel that our staff was able to provide you with directions to everything you needed for the remainder of your stay.

Once again, thank you for sharing your comments with us. We hope to see you again the next time you are in the Houston area!

Sincerely,

Michael A. Hildum
General Manager
Courtyard by Marriott
Houston by the Galleria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Hyatt Place Houston/Galleria
Great Uptown
Hilton Garden Inn Houston Galleria Area
Great Uptown
Homewood Suites Houston near the Galleria
Show Prices
Show Prices
Show Prices
Great Uptown
Hyatt Regency Houston/Galleria
Show Prices
Show Prices
Show Prices

Been to Courtyard Houston by The Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Houston by The Galleria

Property: Courtyard Houston by The Galleria
Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Official Description (provided by the hotel):
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Courtyard Houston by The Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Marriott
Houston Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing